Jobs Citizen Housing Group Customer Services Adviser

  
  

Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Advisor - ASAP Start!GatesheadGBP10 per hourPart Time Competitive: Anonymous: Customer Service Advisor - ASAP Start!GatesheadGBP10 per hourPart Time and Full Time Avialble! Immediate starts!! Inbound Customer Service Advisor, G Gateshead

Jobs Anonymous: Customer Service Adviser »
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Newcastle (uk)

Found in Reed - Are you looking for a new exciting customer service role within Newcastle City Centre Are you looking for a new exciting customer service role within Newcastle City Centre? There is an exciting opportunity to work on the national helpline providing careers information, advice and guidance to citizens. You will also be delivering help to citizens with their Exam Results. The National Careers Service aims to provide everyone with the best information advice and resources which help them to make more effective skills, careers and work life choices. Successful candidates will help provide this expert support which will allow citizens to gain positive outcomes in learning and employment. Using a range of multimedia contact channels including webchat, phone, SMS and email, you will provide information to citizens on a one to one basis. Key Responsibilities and skills required:- Minimum level 4 qualification is essential or degree level Excellent telephone manner with the ability to extract and retain information from customers Ability to work on your own initiative and also as part of a team Excellent listening skills with the ability to interact with customers in an empathetic manner Ability to multi-task, source information and provide advice and guidance to customers in a timely manner Excellent keyboard skills As part of our commitment to professional development Helpline Advisers will complete a NVQ Level 3 in Information, Advice and Guidance and will have the opportunity to progress onto higher level learning programs. Successful candidates will be expected to work for 37.5 hours a week with various shift patterns. The rate of pay for this role is 8.72 an hour. Your must also be able to pass a criminal background check and also possess a degree level or NVQ Level 4. The role will be starting June and July and you must be available to undertake a two week intense training course. If you are interested in this role, please contact today!

Jobs Careers Helpline Adviser »
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Birmingham (uk)

Found in Reed - track record in Financial Services. In total the group has over 500 advisers across all its divisions Financial Adviser | IFA Locations: Nationwide Roles Minimum Requirements: Level 4 Diploma | CF30 Financial Adviser Un-Capped Earnings Benefits: OTE: 100K in 1st year YOUR NEW COMPANY This is an award-winning national Financial Planning and Wealth Management Business listed on the London Stock Exchange looking to grow their CF30 Diploma Qualified Financial Advisers across the UK. Offering wealth management services to mass affluent and HNW individuals. Highly profitable group, carrying no debt, and long-standing track record in Financial Services. In total the group has over 500 advisers across all its divisions located across the UK. They are a leading provider of financial education in the workplace supported by guidance and advice. Retained by national affinity groups including trade unions to advise their combined memberships of over 6million members. The group carry out 200 seminars every month - educating employees around investments, retirement planning and tax planning. This in turn creates over 21,000 new leads per year for advisers. Its unique selling point is that its proposition is a one stop shop for education, guidance, and advice to the employees of major business in the UK. The company has grown significantly over the past 5 years with AUM increasing year on year. Growth to date has been driven because the company?s services has become the new HR best practice for leading employers. THE ROLE The business is looking for Diploma Level 4 Qualified Financial Advisers / IFA?s / Wealth Advisers with minimum 12 months experience in a CF30 UK Financial Adviser role. Self-Employed Financial Adviser role All leads and clients provided Advising clients locally to where you live in the country Access to business development support team Market leading self-employed package Ability to earn 100k in 1st year Average earnings across the UK c 123,000 Un-capped earnings Able to build up a long-term client book Able to build your recurring income Able to work from home or access to office Manage your own diary Market leading IT system Adviser retirement package WHAT YOU?LL NEED TO SUCCEED: Diploma Level 4 Qualified UK Financial Adviser 12 months minimum experience as a Financial Adviser CAS signed off in the last 12 months Experience of advising clients on Investments, Pension and Protection Proven track record of success and achievement Self-sufficient and have a credible business plan Good at business development or looking to build up their client book You may have a client book already and need a superior proposition Hungry, driven and motivated individual - wanting to earn minimum c 100,000 Next steps: If you are happy to apply for this position, please click on the apply button and remember to attach a copy of your CV. One of our consultants will be in touch to discuss the opportunity and answer any questions you may have around the role. Where appropriate we can also recommend other relevant opportunities to you that match your requirements. Vision-FS Recruitment is a leading Financial Services Recruitment business and cover the entire UK market. Vision-FS Recruitment specialise within the IFA | Wealth Management and Employee Benefits Recruitment

Jobs Financial Adviser »
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Leeds (uk)

Found in Reed - service groups are primarily responsible for the transition and retention of client relationships Investment Advisor - Private Clients - Business Development opportunity - Leeds, 60K plus Benefits and uncapped bonuses - High earnings potential - Apply now, interviews to restart once lockdown measures are relaxed MB Fitzgerald are currently working with a professional and highly regarded Financial Services organisation to recruit an experienced Investment Advisor to join their team. The role is a business development opportunity and so should appeal to ambitious, hard-working individuals with a proven sales record and exceptional networking skills. The primary responsibilities of this position are calling high-net-worth leads the firm provides, qualifying and scheduling face-to-face appointments, and meeting with prospective clients for the purpose of gathering new clients and assets for the firm. you?ll also be expected to generate your own clients and leads by networking. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. Dedicated portfolio management and client service groups are primarily responsible for the transition and retention of client relationships, enabling salespeople to focus mainly on selling. Candidates must be Level 4 Qualified through the CII or CISI and must have a proven sales record. You should have a minimum of 5 years experience of working with HNW clients and a solid knowledge of Investment advice and finanical markets. Candidates will be rewarded with a competitive basic salary of 60,000 plus a great benefits package including up to 14% Pension, 28 days holiday, PMI, gym etc. They also have a fantastic uncapped bonus structure and the top 50% of staff in this role earn in excess of 200K.

Jobs Financial Adviser »
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Derby (uk)

Found in Reed - management and client service groups are primarily responsible for the transition and retention of client Financial Adviser - Investment Advisor - Private Clients - Business Development opportunity - Derby, 60K plus Benefits and uncapped bonuses - High earnings potential - Apply now, interviews to restart once lockdown measures are relaxed MB Fitzgerald are currently working with a professional and highly regarded Financial Services organisation to recruit an experienced Investment Advisor to join their team. The role is a business development opportunity and so should appeal to ambitious, hard-working individuals with a proven sales record and exceptional networking skills. The primary responsibilities of this position are calling high-net-worth leads the firm provides, qualifying and scheduling face-to-face appointments, and meeting with prospective clients for the purpose of gathering new clients and assets for the firm. you?ll also be expected to generate your own clients and leads by networking. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. Dedicated portfolio management and client service groups are primarily responsible for the transition and retention of client relationships, enabling salespeople to focus mainly on selling. Candidates must be Level 4 Qualified through the CII or CISI and must have a proven sales record. You should have a minimum of 5 years experience of working with HNW clients and a solid knowledge of Investment advice and finanical markets. Candidates will be rewarded with a competitive basic salary of 60,000 plus a great benefits package including up to 14% Pension, 28 days holiday, PMI, gym etc. They also have a fantastic uncapped bonus structure and the top 50% of staff in this role earn in excess of 200K.

Jobs Financial Adviser »
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Nottingham (uk)

Found in Reed - -thinking financial advisers. They in-turn are looking for someone with that attitude and mind-set to join A fantastic opportunity has come available with my clients, an established company based in Nottingham. They pride themselves on taking a fresh approach to financial planning and has a team of forward-thinking financial advisers. They in-turn are looking for someone with that attitude and mind-set to join their team. This expanding company offers services such as Financial Planning, Investments, Retirement Planning, Protection, Later Life Planning and Estate & Inheritance Tax Planning. Responsibilities: Comply with the relevant compliance, TCF, T&C and, financial crime (anti-money laundering, data security, anti-bribery, fraud and corruption) procedures of the firm always. Servicing existing and new clients efficiently and professionally. Building long-lasting relationships with the team and clients. Keep up to date with all relevant product, legislative and technical changes Understand the firm?s values and uphold them in line with treating customers fairly. Requirements: To be the face of new style advising. Minimum Level 4 diploma qualified. Driven, self-motivated and the ambition to help drive the company. Benefits: Existing client bank to service. Great admin support. Flexible working environment. Attractive salary up to 60,000 and dependant on experience commission. Working within a well-established, modern company. All levels of experience considered. Self-Employed package is available. Due to high amounts of applications if you have not been contacted within 7 days, please consider your application as unsuccessful. This job has been posted by GCB Agency Recruitment Ltd who is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.

Jobs Financial Adviser »
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Birmingham (uk)

Found in Reed - with the suitable customer service and administration experience to prospectively begin a new role commencing I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: - Process work in line with agreed procedures, business rules and scripts. This could include, but is not limited to, making calls, answering calls, responding to emails and queries, taking messages or processing transactions. - Learn the procedures and understand parameters of producing quality output. - Process work to a defined level of quality. - Resolve queries, escalate as necessary (e.g. team leader/manager) and log if necessary. - Schedule and prioritise allocated work on a daily basis. - Distribute information and when required, work to other members or groups. - Support line management on any additional admin when required. - Maintain records for audit purposes. - Ensure deadlines are adhered to. The right candidate should expect a pay rate of 9.62 per hour. This will be a full time role temporariliy based in Birmingham City Centre with the prospect to possibly relocate within the Birmingham area. If you believe that you would be an ideal candidate, please apply online with your most up to date CV and experience.

Jobs Customer Service »
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Nottinghamshire (uk)

Found in Fish4Jobs - to provide outstanding customer service within a leading Optical and Hearing Care organisation based 16000.00 - 18000.00 GBP Annual + Holiday, Pension: Anonymous: I am recruiting for a Sales Adviser to provide outstanding customer service within a leading Optical and Hearing Care organisation based in Clifton. T Nottinghamshire

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Birmingham (uk)

Found in Reed - the opportunity for Mortgage and Protection advisers to join the team. The company are looking for advisers who The Company Our client is a nationwide and award-winning firm, that provides holistic financial advice to a wide variety of personal and corporate clients throughout the UK. At present, they have the opportunity for Mortgage and Protection advisers to join the team. The company are looking for advisers who are hard-working, motivated and eager to provide a thorough and professional service to clients by providing affordable mortgage and protection plans. As a successful candidate, you will be able to build your business by servicing existing clients, attending business referrals/client lead opportunities and conducting your own business development. Although you do not need an existing client bank, it is advised that this role would be best suited to an individual who has some transferable business. As part of a wider organisation, the firm also has the opportunity for a mortgage and protection adviser to develop into a full holistic financial adviser. As a holistic advisor, you will then have access to a broader client proposition as-well-as the opportunity to work alongside the firm?s numerous affinity partners. The Opportunity You will offer independent mortgage, loan and protection plans that provide both quality and cost-effective client solutions; The client proposition covers mortgage loans and protection needs, conveyancing, B&C insurance, Wills and LPAs (if required). Moreover, to further increase your earning potential, you can also refer Pension and Investment business to one of the firm?s holistic financial advisers. You will have leads generated for you; Introductions and opportunities are created through association with the company?s affinity partners. You will have access to pre-prepared materials, leaflets and adverts to aid in your search for new client opportunity. The company will also help you to create a realistic and personalised business and marketing plan to ensure that you enjoy the success that you strive for. You will receive tailored support to meet your individual needs. You will receive regular and high-quality training through formal courses, remote learning and local team events. You will have access to a modern and fully integrated IT system. This system will provide support from fact find, through loan and protection sourcing to suitability and payment. The system is designed to successfully save time and reduce the re-keying of information. As a self-employed adviser, you can work the day and hours that suit you while maintaining an unlimited earnings potential. You will have full control over your diary and income levels. You will have due diligence support and in-house research assistance to enable appropriate client recommendations. You will be included in local team meetings to share ideas and best practice with colleagues. You will receive a competitive income share from your completed written business. You will have the opportunity to progress as a team leader or into a holistic advice role. About you CeMap or Equivalent qualified; Also prepared to take R05 if not already held. Currently or prepared to be self-employed. Clean regulatory and disciplinary history. An evidenced history of success in mortgage and protection advice/sales. Ability to work from home Positive attitude with high standards of professionalism and customer care. Desirable Attributes Experience of working with a Whole of Market/Independent client proposition. Potential business/clients to bring to compliment the leads provided. Prepared to travel to see clients

Jobs Mortgage and Protection Adviser with Client Leads Provided »
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Kingston upon Hull (uk)

Found in Reed - My client a progressive, client focussed, national firm of Independent Financial Advisers My client a progressive, client focussed, national firm of Independent Financial Advisers. Currently they have over 250 active advisers serving clients nationwide; and with more than 5 billion in assets under management they are looking for an experienced, proactive Financial Adviser to join their growing team in Hull, East Yorkshire. Duties: To provide strategic financial advice to individuals and corporate clients Offering a personalised service that adopts a holistic approach on all aspects Building and maintaining strong client relationships Ability and initiative to self-generate your own business Services leads provided by the company Being able to manage your own diary effectively Criteria: Currently working or experienced in financial services Proven track record of income generation Whole of Market experience Minimum qualification: Diploma in Regulated Financial Planning or equivalent Experience in giving face-to-face financial planning advice Experience in building and maintaining strong client relations Flexibility for client visits (full driving licence) Benefits: 35,000 - 75,000 Basic Bonuses (Self-Employed Package Available) 400 a month car allowance Laptop, Phone, Expenses, Death in Service, Pension & share options Lead generation In-House compliance team Excellent support and expertise within their Learning Management System Opportunity to gain professional qualifications Due to high amounts of applications if you have not been contacted within 7 days, please consider your application as unsuccessful. This job has been posted by GCB Agency Recruitment Ltd who is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.

Jobs Independent Financial Adviser »
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Belfast (uk)

Found in Reed - with Insurers on a daily basis whilst providing exceptional customer service. It?s essential you have REED are delighted to be working with a leading  independent Insurance Broker based in Belfast Ciy Centre who are currently in a position to video interview & remotely on-board an Insurance Sales Adviser to join their growing team. This is an excellent opportunity for someone working within Personal Lines Insurance to take the next stage in their career & join a thriving & expanding firm.  You will be responsible for driving sales within the city centre based branch for a variety of Personal Lines Insurance products including car, home, van and Travel Insurance. Building lasting relationships with Customers either over the phone or face to face. Liaising directly with Insurers on a daily basis whilst providing exceptional customer service. It?s essential you have Personal Lines sale experience. It would be advantaeous to have knowledge of Open GI & Cert CII qualification. In return you will receive a competitive salary, Performance related monthly bonus and excellent & inclusive benefits. If interested, please apply or get in touch with Heather Yardley at REED Insurance. 

Jobs Insurance Sales Adviser »
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Cardiff (uk)

Found in Reed - Job Title: Independent Financial Adviser Industry: Financial Services Location: South West Job Title: Independent Financial Adviser Industry: Financial Services Location: South West and Wales Salary: Self Employed Reference Number: 14711 Job Description: Recruit UK are working on an excellent opportunity for a financial adviser in The South West and Wales to join a Financial Planning firm. This chartered financial advice practice are looking to take on a number of new colleagues due to a period of sustained growth. This is a Self Employed IFA position representing a directly authorised Chartered Financial Planning firm who offer whole of market Independent Financial advice to clients across the UK and Northern Ireland. This firm are directly authorised and have seen organic growth for over a decade, with the management team having over 25 years? experience. As a nationwide operation they have a team of over seventy advisers throughout the UK. The firm provides a high level of support, training and services for both Registered Individuals and Appointed Representatives along with a client suitability framework to ensure advisers can be independent and compliant enabling the best possible outcomes for clients. This is an ideal opportunity for an experienced adviser who is frustrated by an existing network or company to join an organisation where autonomy will be encouraged along with support in the vital areas needed to comfortably grow your business. Their straight forward approach is genuinely refreshing. They are able to look after all of the usual headaches and time constraints around compliance and administration allowing you to focus your time on servicing and your valued clients. What?s in it for you: · A supportive and client focused outlook · Excellent staff retention, long serving team · Attractive fee splits, up to 90% in your favour · Provide full exam training towards obtaining level 6 Chartered status · Dedicated team of Paraplanners, Compliance and Administrators will support advisers in Marketing and Seminars Sales support administration · Research package & Investment proposition · Training & Development (CPD, Individual, group, workshops, exams to Chartered Status) · Technical support Skills and experience required: · Level 4 financial diploma qualified · Experience working as a CF30 level adviser · Ability to attract and develop your own business

Jobs Self Employed Adviser »
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Plymouth (uk)

Found in Reed - and business owners. The firm is well known for it?s customer service standards and top quality advice Financial Adviser 44,000 (OTE: 70,000) plus a good benefits package Experienced Financial Adviser required by one of the UK?s major building societies that provides personal advice to HNW private clients and business owners. The firm is well known for it?s customer service standards and top quality advice and an excellent working environment. You will operate as part of a team and you will provide financial advice across Investments and Retirement Planning, Protection Insurance and Inheritance Tax Planning. Operating with the firm?s existing client portfolio you will conduct regular financial reviews whilst also dealing with new clients generated through marketing initiatives and branch network support. Candidates will have a minimum of Level 4 diploma qualification and current or previous experience of working with a banking environment. You will be experienced in providing holistic financial planning to HNW individuals, whilst demonstrating resilience, technical skills and an assured manner. JohnstonGreer is a recruitment agency that specialises in the Actuarial, Insurance, Mortgage, Pension and Wealth sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services.

Jobs Financial Adviser Branch based »
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Edinburgh (uk)

Found in Reed - ; Protection Adviser with experience of providing a first class advised customer service to all types Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 150 awards in the past 5 years and continually growing. Are you a fully qualified Mortgage & Protection Adviser with experience of providing a first class advised customer service to all types of mortgage customers? If so, we are delighted to offer exciting opportunities for experienced mortgage advisers to take on a challenging and rewarding adviser role with one of our top mortgage broker business partners! Based in EDINBURGH, we are currently seeking dynamic and experienced individuals to work within their established, highly successful business. The opportunity to be successful here and make the role your own is really exceptional, therefore, we?d love to talk to experienced advisers who have what it takes to generate as much business from all lead sources across the business. The adviser roles have a very competitive base salary with potential to earn 50-55,000 OTE per annum or higher and there is a comprehensive employee benefit package in place too. All individuals must be sales driven with an open mind to process driven business and not be afraid to work hard to succeed and be naturally highly motivated and self disciplined! The ability to advise and recommend the most suitable mortgage and protection products over the phone is a given and previous experience in a similar role is ideal although quality, face to face advisers will see this as an exceptional opportunity too!

Jobs Mortgage Adviser/Advisor/Broker »
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Edinburgh (uk)

Found in Reed - with experience of providing a first class advised customer service to all types of mortgage customers? If so, we Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 150 awards in the past 5 years and continually growing. Are you a fully qualified Mortgage Adviser with experience of providing a first class advised customer service to all types of mortgage customers? If so, we are delighted to offer exciting opportunities for experienced mortgage advisers to take on a challenging and rewarding adviser role. We are recruiting on behalf of our highly successful, market leading mortgage broker business partners, First Mortgage, based in the Leith area of EDINBURGH who currently seek dynamic and experienced individuals to work within their established, highly successful business. The opportunity to be successful here and make the role your own is really exceptional, therefore, we?d love to talk to experienced advisers who have what it takes to generate as many leads from all resources and teams across the business and to generate as much income for the business as possible. The adviser roles have a very competitive base salary with potential to earn 50-55,000 OTE per annum or higher and there is a comprehensive employee benefit package in place too. All individuals must be sales driven with an open mind to process driven business and not be afraid to work hard to succeed and be naturally highly motivated and self disciplined! The ability to advise and recommend the most suitable mortgage and protection products over the phone is a given and previous experience in a similar role is ideal although quality, face to face advisers will see this as an exceptional opportunity too!

Jobs Mortgage adviser/advisor/broker »
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Northern-Ireland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Could you help Lloyds Banking Group become the best bank for customers Competitive: Anonymous: Could you help Lloyds Banking Group become the best bank for customers? As one of the UK�s leading financial services Groups, Lloyds Banking Group are Belfast

Jobs Anonymous: Customer Service »
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Leicestershire (uk)

Found in Fish4Jobs - Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Advisor based in North Leicester. As the Customer Service Advisor you will co Leicestershire

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Leeds (uk)

Found in Reed - Housing Support Worker Vacancy waiting to be filled Venn Group would like to introduce Housing Support Worker Vacancy waiting to be filled Venn Group would like to introduce the following Housing Support Worker position available in Leeds Position:     Housing Support Worker Location:    Leeds Length:       4 weeks on going   Hours:         37.5 hours p/week The role will predominantly involve: Supporting vulnerable client groups such as mental health, drug and alcohol in supported accommodation Delivering individual, positive outcome focussed support packages to clients Ensuring that the support service promotes empowerment and independence Working pro-actively with clients to achieve their personalised support outcomes Assisting the client with day to day tenancy issues, payment of rent, claiming benefits and/or preparing units for re let   Knowledge of best practice in both crisis intervention and planned support working Undertaking referral?s and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs The successful candidate will have experience of working with vulnerable clients groups and have experience in delivering structured support on either housing or social care, you must also has an Enhanced Adult and Child DBS issued within 12 months To find out more about this role or to apply please contact Jake Simms or Samantha Marshall on or alternatively reply to this email with your up to date CV. *Venn Group?s ?Recommendation Scheme?: If you recommend a candidate, whom Venn Group subsequently places (for a minimum of 2 weeks) you will be eligible for 25 worth of vouchers from a choice of high street organisations.

Jobs Housing Support Worker »
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London (uk)

Found in Reed - A large Housing Association is currently looking for a Customer Service Executive on a 3 month A large Housing Association is currently looking for a Customer Service Executive on a 3 month temporary basis in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Essential Requirements Ideally looking for someone who has worked in an office based Customer Service role Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

Jobs Customer Service Executive »
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Leeds (uk)

Found in Reed - workplace to get to. Our client is looking for experienced customer service professionals who have NRG are thrilled to be supporting a brilliant client located on the outskirts of Leeds City Centre. Our client is looking for Financial Care Advisors to join them by mid-June on a temporary basis until March 2021. The site is located close to main public transport links, making it a very accessible workplace to get to. Our client is looking for experienced customer service professionals who have experience of working within a contact centre environment. Experience of working within banking/financial services would be a benefit for this role. Day to day you?ll be: Contacting our customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. Skills: We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations.

Jobs Customer Service Advisors »
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Newport (uk)

Found in Reed - and maintaining the group data-warehouse which supports the Business Intelligence and decision making across IntaPeople is working with an established financial technology driven client based in Newport. We are looking for several developers to complement the existing technical function that they current hold. You will play a vital role in helping shape the business moving forward and be heavily involved with new product ideas and releases. As a Data Warehouse Developer, you will be responsible for designing, developing and maintaining the group data-warehouse which supports the Business Intelligence and decision making across the business. You will work across all areas of the organisation to proactively seek out new data sources that will enhance our BI and analytical capability. You?ll work within an established agile development team which includes other software developers, software testers and project managers all of which ensure that projects and products are delivered on time every time. Essential Skill areas (a minimum of 4-5years experience with); ? Experience with Microsoft Azure and AWS (Amazon Web Services) ? Strong experience with SQL Server ? Strong experience with TSQL ? Strong experience with SSIS / SSA & SSRS ? Experience with NoSQL databases (MongoDB, Cassandra etc) ? Experience with Data visualisation software (Tableau/Qlik) ? Experience using, configuring and interrogating CRM systems (Dynamics, Salesforce etc) You will be an experienced DBA who has a strong background in developing and supporting new and existing ETL processes whilst also testing and maintaining the group SQL Server data warehouse. If you have knowledge of Agile delivery practices this would be desirable but not necessary as the development team use several working methodologies. Whilst reporting directly to the Technology Director you will provide end user support for the analytics team whilst monitoring database performance and making improvements when necessary. Due to the nature of the company?s product security is key so ensuring that the groups Data Warehouse assets are protected by data security, governance and compliance will be essential. Role overview: *Competitive starting salary for South Wales / South West (depending on experience) *25 Days Annual Leave Bank Holiday service increases *Free onsite Parking *A healthy work life company policy *Flexible working culture *Remote working (as per company requirements) *Free Fruit, Tea & Coffee in the office For more information or a confidential chat please apply for more info. IntaPeople is acting as an Employment Business in relation to this vacancy. By applying for this job you accept the privacy policy which can be found on our website. Your details will never be submitted to a client without your explicit consent.

Jobs Dataware House Developer »
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Nottingham (uk)

Found in Reed - Customer Service Associates to take ownership and responsibility for the queries received from our About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role - 6 Month Fixed Term Contract We are looking for exceptional Customer Service Associates to take ownership and responsibility for the queries received from our customers relating to rent and housing matters. This is a challenging and rewarding role where you will get to make a real difference to our customers. This really isn?t a standard contact centre role. We only want the very best here at MTVH so be prepared to be tested on your communication abilities and your commitment to providing customer excellence. If you succeed at inspiring us with your application and at pre-screening we will invite you to a selection centre in our offices in Nottingham. This role will initially be based out of Nottingham but office base will move to Beeston late 2020. Please note that you may be asked to join a short waiting list pending your appointment. What you?ll need to succeed You will already be customer focused with a can-do attitude and a positive approach. You will have the ability to remain composed under pressure whilst demonstrating empathy to our diverse range of customers. A natural multi-tasker, you will operate in an organised and structured manner; be detail driven and capable of producing outstanding quality work at all times. These roles requires you to have exceptional listening and problem solving skills in order to resolve queries received at the first point of contact in a timely and positive manner. No two days are the same so you must enjoy working in a varied and busy environment. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What you need to do now If you?re interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click ?apply now? to forward an up-to-date copy of your CV. Interview date W/C 15th June 2020 Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Jobs Customer Service Associate »
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Leeds (uk)

Found in Reed - Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them for between 9 and 12 months, working full time in their head office. The successful candidate will be naturally curious, and willing to go the extra mile to provide their customers with the support they need. You?ll provide a red hot service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Day to day you?ll be: Contacting customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years? worth of satisfactory references. Inclusion is at the heart of our culture. It?s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

Jobs Financial Customer Service Advisor »
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Leeds (uk)

Found in Reed - after their Financial Services customer. During these unprecedented times, they understand some Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Sheffield (uk)

Found in Reed - Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly reputable, people orientated, national construction business. This is an exciting opportunity for an experienced customer service professional to join an established team based in Sheffield to help continue the businesses rapid growth. The purpose of the role is to provide an outstanding level of customer service and ensure that the customer?s experience with the business is always to the highest standard. The successful candidate will be dealing with a wide portfolio of customers and providing accurate reporting and analysis to the business. Responsibilities will include; - Monitoring and responding to all customer related mailbox queries within agreed timescales - Maintaining accurate and concise records of all communication - Action and report all issues received through the system ensuring to adhere to timeframes set out in service level agreements - Sourcing and identifying relevant customer information to ensure you can give the best level of customer service - Updating the internal databases continuously and sending monthly reports as and when required - Producing reports analysing the common trends and other relevant weekly updates - Providing support to regional offices for any customer related queries - Contacting customers throughout their journey to ensue they are fully aware of timeframes Requirements: - Experience working within a customer service role is essential - Excellent telephone manner with a strong customer focused approach - The ability to work effectively as part of a team - Strong written and verbal communication skills with focused attention to detail - Good time management and the ability to multi-task to meet set deadlines Package: - 26 days per annum plus bank holidays - Discretionary Bonus Scheme - Holiday Buy Back Scheme - Company Pension Scheme - Private Medical Insurance Scheme - Life Assurance Scheme Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Jobs Customer Service Co-ordinator »
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Leeds (uk)

Found in Reed - Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday to Friday Do you love helping others? Are you looking for a new role in which you can really help those in need? Interested in working in a team environment delivering customer care and assisting with patient queries? BENEFITS Brand New Offices Contributory pension (discounted insurance Aviva*) Employee discount site Fantastic Training Working in a team environment 25% Discount on staff health and beauty purchases Social events throughout the year Park Life Membership (exclusive offers and discounts for The Springs, Leeds) Free onsite parking and refreshments Cycle to work scheme 25 days annual leave increasing with service, plus bank holidays. ROLE Providing great customer service to new and existing patients. Controlling, managing and ordering medication. Working across a number of platforms including calls, emails, social media and live chat. Prioritise tasks and multitask when needed Ability to hit KPI?s and targets Good computer and keyboard skills. THE PERSON At least one year?s experience in a call centre environment. At least one year?s experience with a customer service environment. Peoples person Highly motivated with the desire to succeed. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please click here: http://privacy/

Jobs Customer Service Advisor »
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Liverpool (uk)

Found in Reed - to support cost and lead time reduction. Provide guidance and direction to internal and external groups Job Content Arrange adhoc shipments of miscellaneous items from our manufacturing site, including packaging, labelling and documentation. Prepare accurate, compliant documentation. Understand and fully comply with import / export regulations. Organise ambient, cold chain and hazardous shipments Work with Contract Manufacturers and Third Party Warehouses. Work collaboratively with internal and external partners to support cost and lead time reduction. Provide guidance and direction to internal and external groups on import/export processes. Participate in investigations as a response to customer complaints/deviations. Provide support in all Customs related matters; provide ad hoc support to internal and external parties in all customs matters as required. Liaise between forwarders and agents to obtain up to date shipment information and provide customs clearance instructions when required. Preferred Skills Good knowledge of GMP/GDP requirements. Good knowledge of Import/Export Documentation & Import/Export Regulations Good knowledge of SAP Good knowledge of IMDG/IATA regulations Good Knowledge of Customs Legislation  Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert.

Jobs Customer Service Assistant »
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Norwich (uk)

Found in Reed - as having brilliant customer service, you?ll also need to be a team player, making sure that your store About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it?s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you?ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what?s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you?ll need to: Greet each customer with a warm and friendly welcome Listen to and talk with customers to find out what their needs are Do your best to make sure the customer finds everything they want Be passionate and knowledgeable about our products and services Always be in store, on time, smartly dressed and ready to serve Always think 25 when serving age restricted products Work as part of a team to complete store duties What?s in it for you At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer: 10% Discount in One Stop & Tesco stores Discounted Tesco pharmacy services Discounted shopping website Free eye tests A great holiday package A commitment to your career development Community involvement and charity work Pension Scheme One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco. About us One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there?s sure to be a One Stop near where you live or work.

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(uk)

Found in GuardianJobs - new role, proactively selling our integrated housing and care services, working collaboratively OTE £49,450 (basic £43k plus 15 sales OTE) plus car allowance of £4609 pa: HOME GROUP: An exciting new role, proactively selling our integrated housing and care services, working collaboratively with NHS trusts and social care providers. Home based with regular national travel

Jobs HOME GROUP: Sales Partner »
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Leeds (uk)

Found in Reed - the best customer service online. You must have the commercial awareness and numerical skills to be able Group Social Media Manager We are looking for a Social Media Manager to join a fantastic FMCG business at an exciting time. This is a rare opportunity where you get to come in and really make your mark on the company?s Social Media strategy. We are looking for a Social Expert who wants to push the boundaries in digital, who has the drive and enthusiasm to build award winning campaigns at the same time as delivering the best customer service online. You must have the commercial awareness and numerical skills to be able to drive the business plans, the customer awareness to really understand social interaction, and have the conversations that will drive our clients business forward. This is a hands on role where the Social Media Manager will have responsibility for delivering activity as well as setting the social media plan across the business. Responsibilities include: *Increase brand awareness and understanding through each social channel for the UK & International markets *Create and deliver highly appealing campaigns to drive users into and across all relevant Social media channels *Review and constantly innovate new social channels i.e. TikTok *Deliver campaigns across Linked In, Facebook, Twitter, U-Tube, Instagram etc. *Oversee the campaign design and any application development to ensure they deliver the campaign aims *Create / distribute KPI reports to illustrate campaign success *Identify / liaise with influential people in social for seeding of content or applications *Work with the online team and manage 1 other Social Media Specialist Skills and Experience: *A passion for social media and all things digital *A strong marketing background and an extensive specialist knowledge of social media channels *In-depth knowledge about social media platforms (Facebook, Youtube, Twitter, etc.) and how they can be successfully deployed *Experience of managing social media campaigns for large brands *Excellent written and verbal communication skills *Strong analytical thinking and problem solving *Must have the ability to prioritise, work under tight deadlines, juggle multiple tasks Elevation Recruitment focus on positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you. Please visit our website at www.elevationrecruitmentgroup.com for more information

Jobs Group Social Media Manager »
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Aberdeen (uk)

Found in Reed - ; Protection Adviser with experience of providing a first class advised customer service to all types Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 150 awards in the past 5 years and continually growing. Are you a fully qualified Mortgage & Protection Adviser with experience of providing a first class advised customer service to all types of mortgage customers? If so, we are delighted to offer exciting opportunities for experienced mortgage advisers to take on a challenging and extremely rewarding adviser role. We are recruiting on behalf of one of our fantastic AR business partners working in partnership with a highly successful local estate agency business in ABERDEEN. They are currently seeking a dynamic and experienced individual to work in partnership with this highly successful estate agency chain who offer an excellent source of mortgage and protection leads! The opportunity to be successful here and make the role your own is really exceptional, therefore, we?d love to talk to experienced advisers who have what it takes to generate as much business from this fantastic lead source. The adviser role offers a competitive employed package which should generate earnings in the region of 50,000 OTE per annum and more given the opportunities presented to you. An ongoing retainer is also available for negotiation (repayable) should you wish to consider a self employed option. All individuals must be sales driven and not be afraid to work hard to succeed and be naturally highly motivated and self disciplined! The ability to advise and recommend the most suitable mortgage and protection products is a given and previous experience in a similar role is ideal, this as an exceptional opportunity!

Jobs Mortgage adviser/advisor/broker ABERDEEN »
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Bristol (uk)

Found in Reed - ; Protection Adviser with experience of providing a first class advised customer service to all types Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 150 awards in the past 5 years and continually growing. Are you a fully qualified Mortgage & Protection Adviser with experience of providing a first class advised customer service to all types of mortgage customers? If so, we are delighted to offer exciting opportunities for experienced mortgage advisers to take on a challenging and extremely rewarding adviser role. We are recruiting on behalf of our fantastic AR business partners working in partnership with a highly successful local estate agency business in the BRISTOL area who currently seek dynamic and experienced individuals to work in partnership. This highly successful estate agent offer an excellent source of mortgage and protection leads at a consistent level! The opportunity to be successful here and make the role your own is really exceptional, therefore, we?d love to talk to experienced advisers who have what it takes to generate as much business from this fantastic lead source. The adviser roles have a competitive, market leading self employed package which will generate earnings in the region of 50,000 OTE per annum given the opportunities presented to you. An ongoing retainer is also available for negotiation (repayable). All individuals must be sales driven and not be afraid to work hard to succeed and be naturally highly motivated and self disciplined! The ability to advise and recommend the most suitable mortgage and protection products is a given and previous experience in a similar role is ideal, this as an exceptional opportunity!

Jobs Mortgage adviser/advisor/broker BRISTOL »
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Leeds (uk)

Found in Reed - Michael Page are working with a large PLC in Leeds to recruit a Group Reporting Accountant. Client Michael Page are working with a large PLC in Leeds to recruit a Group Reporting Accountant. Client Details Our client are the leading UK provider of consulting, software and digital business services, simplifying the connections between businesses and customers. Description This role is part of the Financial Reporting team who are responsible for the delivery of interim and annual financial statements, monthly Board reports and projects on process improvement and transformation. The team currently comprises of 5 qualified accountants reporting into the Group Reporting Manager / Head of Financial Reporting. Responsibilities will include; Working on the consolidation and delivering the Interim Reporting, Annual Report and Press Release ? Delivering monthly Board reporting including providing management commentary and key metrics? Ensuring accurate reporting for complex areas such as M&A, restructuring, treasury, pension, shares schemes? Identifying and implementing process improvement and changes required by ERP updates / new standards such as IFRS 16? Working closely with various Group stakeholders including tax, treasury, commercial accounting, management accounting, company secretarial and systems? ? Profile You will be an ACA/ACCA qualified Accountant with considerable technical accounting knowledge and prior experience in a group accounting role. You will have strong knowledge of reporting standards such as IFRS and have had exposure to accounting for corporate transactions (acquisitions, restructuring etc). Job Offer A competitive basic salary and benefits? Private Healthcare? 23 days holiday (rising to 27) with the opportunity to buy extra leave? Company matched pension, life assurance, a cycle2work scheme, 15 weeks? fully paid maternity, adoption and shared parental leave?and plenty more?

Jobs Group Reporting Accountant »
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Leicester (uk)

Found in Reed - People Services and Revitalised. MAXIMUS employs 4,000 local staff, including over 1,400 doctors, nurses Home Based with travel London - 61,000 - 70,000 Non London - 52,000 - 60,000 Car Allowance Flexible Benefits Package MAXIMUS UK, a wholly-owned subsidiary of MAXIMUS, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management, MAXIMUS People Services and Revitalised. MAXIMUS employs 4,000 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations in the UK, MAXIMUS is one of the largest providers of employment, health and disability support programmes in the country. Job Summary ? Subject-Matter-Expert in Risk Management and Business Continuity Planning ? Supports the UK Head of Quality, Safety and Risk Management in planning, designing and implementing an overall risk and Business Continuity Management process that identifies, assesses and monitors MAXIMUS UK Services Ltd business risks ? Partners with key stakeholders to develop and implement standards, processes, programs, and best practices related to risk management. ? Leads the identification, communication, measurement, and management of company-wide risk. ? Development and implementation policies and process that help reduce the company?s overall risk ? Project manages the development and implementation of the MAXIMUS UK Services Ltd, Business Continuity Management plan, overseeing the management and implementation of the plan upon implementation. Key Responsibilities ? Develop, implement and maintain a robust internal risk management framework that identifies, assesses and monitors business risks to capture but not limited to the following:- o Corporate risks - operating within powers, fulfilling statutory responsibilities and ensuring accountability. o Strategic risks - a significant risk that will impact organisation wide. o Operational Risks - that impacts on operational achievement o Financial risks - associated with achievement of planned budgets, reduction in costs and revenue growth o Reputational risks - associated with quality of services, communication with customers, staff and stakeholders; o Environmental risks including health and safety - ensuring the well-being of staff, visitors and the environmental whilst using company premises and any significant aspects from the products, services or activities the company operate do not have any high risk associated. ? Facilitate the maintenance and update of a Strategic and Operational Risk Registers to: o Capture the Risk o Assess Probability and Impact o Contingency planning and o Mitigation ? Inspire and Influence teams and leadership to: o Take ownership of their respective risk registers as a tool to manage their business o Improve awareness of risk and risk management relevant to role o Be open and comfortable about identifying/declaring risk as a vehicle to gain support for mitigation ? Review and report on the effectiveness of the risk management controls and identification if further action is required ? Escalate if required further action needed if a significant risk poses a threat to the business ? Summaries and report on key emerging risks and ensure that leadership teams review the risk register on a regular basis and action any significant risks where the controls could be improved ? Reconcile any joint commercial risk registers with the business risk management framework risk registers in terms of how the risks register feed into one another and confidentiality. ? Develops business continuity and disaster recovery plans ? Oversees testing, emergency response, and recovery. ? Guides the selection of operating strategies for the continuation of the business within a recovery time objective. ? Providing support and expertise during live events ? Conducting, communicating, and maintaining business continuity lifecycle planning and business impact analysis. ? Monitoring and reporting on the compliance of business continuity processes, readiness, events and exercise results. ? Oversee and manage the preparation, facilitation and logistics of BCM and risk related external audits/accreditation assessments, working with commissioning body audit teams and assessors to support external review and audit, as required Experience Required ? Professional Risk Manager (PRM) certification may be beneficial ? Thorough understanding of the business or organisation?s goals and values ? Previous experience of working in risk management and business continuity planning (BCM) with working knowledge of ISO22301 ? Project management experience helpful Individual competencies ? Strong influencing skills appropriate to complex stakeholder environments ? Excellent communication skills with the ability to communicate effectively with: o Leadership teams, senior management and key stakeholders to adapt workloads in a changing environment ? Strong interpersonal skills, specifically around listening, questioning and building relationships. ? Influencing and negotiation skills that promote understanding, commitment and action ? Strong written communication skills with the ability to produce clear accurate reports, statistics and documentation ? Ability to prioritise tasks effectively and distil complex requirements into simple protocols ? Planning and organising skills. ? Ability to analyse information and trends, draw conclusions and develop action plans ? Computer, data entry and MS Office skills. ? Flexibility to work across all MAXIMUS UK Services Ltd contracts and geography as required. ? Ability to travel independently throughout the UK as required

Jobs Group Risk Assurance Manager »
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Cambridge (uk)

Found in Reed - customer service, expert knowledge of the local marketplace and our understanding of the significant value Our client is a business at the forefront of technology and development. They now have an urgent requirement for a qualified accountant to join them for a period of at least six months in a group reporting role. Your role will be key in ensuring that the group meets its internal and external reporting requirements and a strong technical background is essential. Duties will include; Preparation of monthly consolidated Group results Leading technical accounting matters, ensuring the financial results are in compliance with Group accounting policies Responsibility for the interim and year-end external reporting for the listed Group Responsible for the preparation of management accounts for some entities in the Group Prepare the annual budgets and quarterly forecasting (principally for overheads and balance sheet) Ownership of all corporate tax compliance and reporting, using external providers where needed An established background in financial accounting and working with group companies is key to the success of this position and you will have the opportunity to add value to the financial reporting environment whilst driving change and improvements to provide efficiencies This position will suit someone who has trained within practice (ideally Big 4) but has perhaps already made the move in to the commercial sector, although first time movers will also be considered if their client experience is relevant. As results driven candidate who can balance working with a variety of stakeholders whilst ensuring that deadlines are met will thrive in this role. When lockdown ends there will be a small amount of UK travel attributed to this position. Interviews taking place imminently. With offices in Cambridge, Northampton and Peterborough - The ONE Group?s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn?t just recruitment, it?s: Recruitment as it should be. For more information, call us or visit our website at www.theonegroup.co.uk

Jobs Group Reporting Accountant »
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Leeds (uk)

Found in Reed - reputation?s growing. We?re one of Europe?s largest credit management companies and we help our customers pay We?re Lowell. Haven?t heard of us? That?s ok, we?ve heard of you! At Lowell, #WeSeeYou ! We see your past, your present, but most importantly we see your future. We see what you?ve achieved before and we see what?s next as part of our pioneering ambitious family. You may not know us, but our reputation?s growing. We?re one of Europe?s largest credit management companies and we help our customers pay off their debts. We do it honestly and ethically. Our mission is to make credit work better for all. And for our colleagues, the mission is simple. To give you a rewarding and fulfilling career full of accomplishment, challenge and endless development. Sound good? Come and be our next Group Financial Accountant When you look back at month end, what?s the most exciting thing you?ve done since the last one?can you think of anything? The team here at Lowell are clear, this is not a run-of-the-mill Group Financial Accountant and nor are we looking for a run-of-the-mill candidate. In the last few years alone we have made a number of acquisitions which have spanned from the small and straight forward through to the mammoth and industry defining. This will not be straightforward and it will not be easy. It will however challenge you in ways you have not been challenged before, broaden your commercial exposure to a level that will uplift your understanding beyond that of your existing peers, and expose you to projects you will be underlining on your CV for years to come. As a constantly expanding business with operations across 9 regions in Europe, our Group Financial Accountant does not get the opportunity to experience Groundhog day. Bond raises, post-acquisition integration, and business wide process improvements are just some of the areas where your know-how and experience will be tested and developed. And behind the excitement of the day to day, we are lucky enough to have a strong tightly knit group of people across both group and regional finance. We share an ambition to excel and to do it in an environment which encourages fun, freedom and personal and professional development. Whether it be after work drinks with the team or racing the 100m at the finance sports day, you will be welcomed with open arms and quickly feel like you?ve always been part of the team. How do we say thank you? A rewarding career is much more than a salary but we know it?s important. As well as a fantastic culture and a great place to work you?ll get: An annual bonus for a job well done Access to x2 subsidised restaurants serving great food all day Fit and healthy - Cancel your gym membership we have one on site - it?s free! And with our flexi benefit scheme ?lowell4me? you can increase your earnings, improve your work life balance or protect your health and more - it?s up to you! So if we?ve peaked your interest rather than scared you away, here?s the techy bit? Reporting to the Group External Reporting Manager, this role is responsible for the Group consolidation of the monthly results and assistance with the preparation of both quarterly reporting to the investor market and annual Group Statutory Financial statements. As the group has expanded rapidly a key part of the role is also to identify and implement improvements in the accounting systems and processes to ensure the finance department keeps pace with the rest of the company. What we need from you We are looking for a newly qualified accountant with experience in practice. If you?ve not yet qualified, we admire ambition so we would still like to hear from you if you have: Experience of preparing statutory accounts and the statutory audit process Experience of consolidation accounting Research in technical accounting issues Financial services experience (desirable) Experience of Hyperion Financial Management (desirable) So, when we say #WeSeeYou , we mean it. We see who you are and where you?re going. When you arrive, you?re going to relish the opportunities we have in store for you. We see you, now come and see us? Click Apply!

Jobs Group Financial Accountant »
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Tyne and Wear, ENG (uk)

Westray Recruitment Group

Found in ZipRecruiter - Our client is a specialist manufacturing company based in Gateshead who is looking to appoint a Customer Service Advisor on a temporary basis. The company is dedicated to providing excellent customer ...

Jobs Customer Service Advisor »
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Birmingham, ENG (uk)

The Sigma Financial Group

Found in ZipRecruiter - About Sigma, part of the Digicall Group: Our business revolves around Business Process Outsourcing ... range services in diverse segments such as contact centre management, insurance claims ...

Jobs Customer Service Advisor »
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Bristol, ENG (uk)

Proactive Solutions Group Ltd

Found in ZipRecruiter - Senior Customer Service Advisor / Sales Advisor Senior Customer Service Advisor / Sales Advisor. A Bradley Stoke wills and trust firm is looking for a Senior Customer Service Advisor to join the team

Jobs Sales Advisor / Customer Service Advisor »
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Rickmansworth, ENG (uk)

Marketplace Group

Found in ZipRecruiter - Customer Service Advisor Maple Cross, Herts £23,000 and Bonus and Benefits Please be aware ... Full training on the products, services and leglislation is given, but the successful candidate ...

Jobs Customer Service Advisor »
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Leeds, ENG (uk)

Brewster Partners Recruitment Group

Found in ZipRecruiter - THE JOB: * Providing excellent customer service to French customers. * Resolving any customer ... Group focusing on the recruitment of talent in administration, business support, HR, sales ...

Jobs French Speaking Customer Service Advisor »
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Bristol, ENG (uk)

Hays Specialist Recruitment Limited

Found in ZipRecruiter - Customer Service Advisor/Repairs Scheduler needed for a temporary contract for Housing Association, Bristol Your new company You will be working for a small housing association based in Bristol. They ...

Jobs Customer Service Advisor - Repairs & Maintenance »
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The previous job ads are the result from searching for:

Jobs Citizen Housing Group Customer Services Adviser

  Evaluation : 3.0 out of 5
based on 6 interactions.

Competitive: Anonymous: Customer Service Advisor - ASAP Start!GatesheadGBP10 per hourPart Time and Full Time Avialble! Immediate starts!! Inbound Customer Service Advisor, G Gateshead Are you looking for a new exciting customer service role within Newcastle City Centre? There is an exciting opportunity to work on the national helpline providing careers information, advice and guidance to citizens. You will also be delivering help to citizens with their Exam Results. The National Careers Service aims to provide everyone with the best information advice and resources which help them to make more effective skills, careers and work life choices. Successful candidates will help provide this expert support which will allow citizens to gain positive outcomes in learning and employment. Using a range of multimedia contact channels including webchat, phone, SMS and email, you will provide information to citizens on a one to one basis. Key Responsibilities and skills required:- Minimum level 4 qualification is essential or degree level Excellent telephone manner with the ability to extract and retain information from customers Ability to work on your own initiative and also as part of a team Excellent listening skills with the ability to interact with customers in an empathetic manner Ability to multi-task, source information and provide advice and guidance to customers in a timely...


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Job offers that may interest you:

Anonymous: Customer Service Adviser  |  Careers Helpline Adviser  |  Financial Adviser  |  Customer Service  |  Anonymous: Sales Adviser - Clifton  |  Mortgage and Protection Adviser with Client Leads Provided  |  Independent Financial Adviser  |  Insurance Sales Adviser  |  Self Employed Adviser  |  Financial Adviser Branch based  | 


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