Jobs Customer Sales Advisor Sky Inbound

  
  

The best job offers from the all around the web in one place. In the last few days, we found:

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Leeds (uk)

Found in Reed - Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known organisation based in South Leeds is looking to recruit an Inbound Customer Service Advisor to join their experienced and successful team in their this is a temporary role with the possibility of going permanent. You will be responsible for undertaking a variety of administrational duties which will include inputting data, answering telephone calls and dealing with queries. To apply for this role you must possess excellent customer service skills, be computer literature with superb attention to detail. The hours and days of work vary and you expected to work 27.5 hours per week covering various shift patterns which will be confirmed from the outset and may include: - Monday - Friday 08.00 - 16.00 or 09.00 - 17.00 or 10.00 - 18.00 or 11.00 - 19.00 or 12.00 - 20.00 Saturday 09.00 - 17.30 Sunday 10.00 - 16.00 Applicants must be flexible to work 1 day at the weekend and or 1 week day shift possibly finishing at 20.00. Possible start dates late May / early June 2020 dependant on the circumstances of the Government Lock Down. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic salary rising after 6 months We want great people to come and work for us and in return we will teach you everything you need to know and guide you through your career, offering lots of incentives and genuine progression opportunities.. Whilst a lot of businesses are unfortunately experiencing a slow down due to the current situation with regards Covid 19 we are still busy and looking to grow our Customer Service team in Manchester! The start date will be in June - This may initially be homeworking (Just until we are all able to work from our office in Manchester City Centre) Working for us as a Customer Service Advisor you will receive: * 20,000 basic salary, rising after 6 months * 25 days holiday PLUS bank holidays * Fantastic offices in Manchester City Centre * Pension * Annual Bonus We have ambitious plans for 2020 and beyond so we want great people to come and work for us!! As a Customer Service Advisor you will be the face of our brand, so we are looking for people who are passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator and enjoy being challenged! You don?t want to miss out on this opportunity - APPLY NOW for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Sheffield (uk)

Found in Reed - business who are on the lookout for money motivated customer service advisors to join their rapidly Are you an enthusiastic, energetic and friendly go-getter who wants to help make a difference to customers spending on their energy supplier? If so, we want to hear from you! Our client is a fast paced business who are on the lookout for money motivated customer service advisors to join their rapidly expanding team. Salary - 18.137K Hours - Monday - Friday 10am-7pm and 1 in 4 Saturdays 10am - 2pm. Desirable experience includes the following: - Customer service Cordant Group is an equal opportunities employer

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Bristol (uk)

Found in Reed - Senior Customer Service Advisor / Sales Advisor Senior Customer Service Advisor / Sales Advisor Senior Customer Service Advisor / Sales Advisor Senior Customer Service Advisor / Sales Advisor. A Bradley Stoke wills and trust firm is looking for a Senior Customer Service Advisor to join the team. The Senior Customer Service Advisor is a full time position which will be predominantly 9:00 to 17:30 Monday to Friday, but will involve a couple of 20:30 finishes (with 12:00 starts) per week if necessary and a flexible approach to hours. The Sales Advisor / Senior Customer Service Advisor will take predominantly inbound calls and guide existing customers through various processes and gather relevant information. There may be some outbound calling, following up previous contact and assisting customers. The Sales Advisor / Senior Customer Service Advisor will need previous recent customer service experience in a compliant relevant environment, probably a financial or legal environment. The Senior Customer Service Advisor will need outbound calling experience / the confidence to take or make whatever call is required. The Senior Customer Service Advisor will be engaging, dynamic, results driven, a good problem solver, caring, organised and diligent. The Sales Advisor / Senior Customer Service Advisor salary is initially 20-22k plus bonus and benefits and training. Proactive People is an employment agency and employment business

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Gateshead (uk)

Found in Fish4Jobs - OTE GBP20,000: Anonymous: Job Title: Inbound Customer Service Advisor - Start date Monday 4th May OTE GBP20,000: Anonymous: Job Title: Inbound Customer Service Advisor - Start date Monday 4th May 2020!Job Location: GatesheadJob Salary: GBP9.50 per hourJob Start Date: Monday Gateshead

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Northern-Ireland (uk)

Found in Fish4Jobs - Competitive: Anonymous: The Position:We are looking for Inbound Customer Service advisors to work Competitive: Anonymous: The Position:We are looking for Inbound Customer Service advisors to work for our Client based in Belfast. You will be the first and often only point Belfast

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Sunderland (uk)

Found in Fish4Jobs - that is looking to recruit experienced customer service advisors on a temporary basis. Sunderland Competitive: Anonymous: Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a temporary basis. Sunderland

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Cheshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: The Position:Reporting to a Team Manager, a Customer Service Adviser Competitive: Anonymous: The Position:Reporting to a Team Manager, a Customer Service Adviser in the Credit Cards department will support new and existing customers with their Cheshire

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Birmingham (uk)

Found in Reed - and surpassing targets? We have an exclusive opportunity for a Customer Sales Advisor to join this market-leading Are you an ambitious and engaging individual, who thrives on speaking to new potential clients? Would you enjoy working in a genuinely fast-paced and dynamic environment? Do you enjoy meeting and surpassing targets? We have an exclusive opportunity for a Customer Sales Advisor to join this market-leading education and training provider, based in South-East Birmingham. In this lively sales role that will keep you on your toes, you will speak with high volumes of potential customers on a daily basis, through outbound calls. As a Customer Sales Advisor, you will advise customers on what package would be best suited to their requirements, answering any queries they may have about this organisation?s services. With a consultative approach and pro-active manner, you will follow warm leads by making outbound calls to potential customers who enquired through the website. In this fantastic opportunity, you will log and track leads onto the bespoke CRM system, keeping it maintained with a high level of efficiency whilst managing confidential information. As a Customer Sales Advisor in this fantastic organisation, receiving outbound calls you will listen to the needs of each customer you speak to, fully understanding what they require before advising the best package for them. In this role where no two days will be the same, you will ensure that you are always up-to-date with the latest courses and packages, to make sure you can always provide the highest level of customer service. For this exciting and rewarding Customer Sales opportunity, you will need to be a customer focused and charismatic individual, who genuinely enjoys interacting with a high volume of people on a daily basis. You will need a minimum of six months? experience in similar telesales role , ideally in a busy contact centre environment. With outstanding communication skills, and the drive to go the extra mile for your customers, you will be the type of person who thrives on hitting and exceeding KPI?s. As a Customer Sales Advisor, you will need to have a genuine passion for sales, with a proven track record of meeting targets set to you. This role requires someone with a high level of flexibility , as it will see you working on several shift patterns, which will include standard 5:30pm finishes but with some shifts ending at 9:30pm on a rotational basis. This role will also see you work a reduced shift on one Saturday per month, from 12pm to 6pm. You will need to be a car owner and have the willingness to forge a successful career within a truly exceptional education and training provider. In return, you will receive a wonderful salary and benefits package, including free parking and free lunch and sales incentives, and have the chance to further your sales career within a supportive and market-leading organisation in South-East Birmingham. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

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Leicester (uk)

Found in Reed - looking to recruit motivated and ambitious sales and customer service advisors who possess drive Location:Leicester with the potential to work from home. Salary: 18,000 rising to 22,000 after 3 months successful probation (OTE 45k ) Type:Full Time 35 hours Hours:Mixture of shifts 10am - 6pm or 2pm - 8pm (Saturday Mornings x 2 per month - able to work from home on Saturdays) This employer is currently looking to recruit motivated and ambitious sales and customer service advisors who possess drive and determination to succeed. With previous customer service and sales experience, you will take full responsibility for converting generated leads to new business in line with their company?s targets. They?re looking for confident, outgoing people that have a dedicated work ethic and that will strive towards "EXCEEDING" targets while contributing to a one team ethos. The position is a multi-disciplinary role with the applicant needing to demonstrate a strong sales aptitude, with perseverance and self-motivation controlling the sales process from start to finish. This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. Requirements for this role: - Demonstrated sales from service experience with an "Amazing "telephone manner - An ambitious individual with drive and determination to achieve targets whilst maintaining high quality assurance levels - Previous experience within a target driven environment, taking full responsibility to identify cross sales opportunities enhancing your own/team targets - Strong organisational/ time management skills balancing customer call backs and completing new order administration - The ability to work independently but to also work effectively as part of a team - Be able to demonstrate perseverance and self-motivation to take the sales process from start to finish - Tenacity to handle objections and rejections while continuing with a positive attitude towards existing and potential customers - Enjoys fostering sustainable conversations to build our reputation and trust in the marketplace - Be adaptable to change, the business is in a period of growth, they are continually learning and adapting to put the business in the strongest position for success. This means you need to be able to be flexible and not be frustrated by change - Proven ability to manage client relationships with sensitivity & professionalism within the field of Wills and Lasting Powers of Attorneys Benefits: - Competitive base Salary of 18,000 to 22,000 - Realistic earnings of up to 45k - Monthly bonus based on achieving targets - Company laptop - Pension contribution after 3 months? probation completion - Full classroom training and induction to give you the best possible start - One team ethos with a fun and supportive workforce Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

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South-Yorkshire (uk)

Found in Fish4Jobs - monthly bonus: Anonymous: Customer Sales Advisor - Full Time PermanentGBP18,137.60 per annum basic monthly bonus: Anonymous: Customer Sales Advisor - Full Time PermanentGBP18,137.60 per annum basic salary + monthly bonusCentral Rotherham location** Please note during the COV Rotherham

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Leeds (uk)

Found in Reed - Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client is looking to recruit a Outbound Customer Service Advisor to be based in Leeds. Job responsibilities: Contacting customers Establishing requirements Passing leads to the sales team Understanding product ranges Updating the database Processing orders Identify new clients Meeting targets First point of resolution for all inquiries Requirements: Have excellent customer service skills. Have excellent communication skills. Be computer literate. Can do attitude Good attention to detail. Flexible to work shifts. Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

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Northern-Ireland (uk)

Found in Fish4Jobs - of the leading specialists globally for Customer Service and we strive for greatness Belfast Competitive: Anonymous: Join Firstsource Solutions UK today!Firstsource Solutions is one of the leading specialists globally for Customer Service and we strive for greatness Belfast

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Leicester (uk)

Solution Marketing

Found in CareerBuilder - DO YOU LOVE TECHNOLOGY? DO YOU WANT TO WORK ON BEHALF OF ONE OF THE UK?S LEADING BLUE CHIP TELECOM PROVIDERS? ARE YOU DRIVEN, MONEY HUNGARY WITH A...

Salary: £14k/year

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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start!!Gateshead37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

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East-Sussex (uk)

Found in Fish4Jobs - Competitive: Anonymous: Our client is seeking an experienced Sales & Customer Service Advisor Competitive: Anonymous: Our client is seeking an experienced Sales & Customer Service Advisor for this manufacturing company based in HailshamJOB PURPOSE : To deal with custo Hailsham

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Stoke-on-Trent (uk)

Found in Reed - Job Title: Customer Service Advisor Salary: 11,401 Contract: Permanent Work Pattern: 25 Hours Per Job Title: Customer Service Advisor Salary: 11,401 Contract: Permanent Work Pattern: 25 Hours Per Week Location: Meir Park, Stoke-on-Trent Come and be part of a flexible, multi-skilled and continuously improving team providing exceptional customer service to both internal and external customers from order input through to order fulfilment. Through answering incoming calls and e-mails, taking and inputting orders, and answering enquiries and questions, you will provide a first-rate service and thrive within our exceptional team. What you?ll do: Manage large amounts of inbound and outbound calls in a timely manner following communication scripts when handling different topics. Identify customer requirements/complaints, clarify information, research every issue and provide solutions or alternatives. Process all customer?s orders in an accurate and timely manner and in line with personal targets. Record customer requirements/complaints in a comprehensible way where necessary in the contact centre call logging database. Be personally responsible for ensuring own logged calls are progressed through to satisfactory conclusion by either issue?s resolution or through issue escalation and closure. Always remain positive, courteous and polite when dealing with inbound and outbound customers regardless of the situation. Work with key internal and external stakeholders to deliver on time and in full deliveries to our customers by sharing known incidents and advising on best practice. Provide support and feedback to both internal and external customers in arranging product returns and be responsible for ensuring customer?s accounts and credits are accurate and up to date. Carry out activities associated with special services such as but not restricted to ?Made to Measure? and ?Customisation? and any reasonable management request. Undertake training across the department in new processes and activities as well as being responsible for maintaining own development The associate will be aware of impacts to ?on time and in full? deliveries to the customer as well as an in-depth understanding of customer complaints and appropriate resolution Through first-hand experience of customer issues, the associate will be required to actively look for root cause and opportunities to prevent re-occurrence. By being part of continuous improvement initiatives, this role can deliver value for the customer resulting in higher satisfaction ratings. Key knowledge and skills required for the role: Computer literate. Ability to communicate at different levels such as members of the public or professional bodies. Pleasant, polite and professional telephone manner. Ability to multi-task in a fast-paced environment. Accuracy and ability to follow instructions. In return we can offer you: Competitive salaries Excellent training & development opportunities Paid Holidays Workplace pension scheme Staff Discount Travel Loans and more? If you want to help us with our purpose, of looking after people?s most precious thing, their health and wellbeing, and you?re keen to progress your career with a business that?s going to disrupt the market, then join us. We reserve the right to close this vacancy in advance of the closing date.

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Gateshead (uk)

Found in Fish4Jobs - temporary contract: Anonymous: Inbound Customer Service Representative GBP10ph - Immediate Start temporary contract: Anonymous: Inbound Customer Service Representative GBP10ph - Immediate Start!!Gateshead 37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

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Glasgow (uk)

Found in Reed - Luxury Sales Advisor - Maternity leave cover Applications considered immediately Interviews via Luxury Sales Advisor - Maternity leave cover Applications considered immediately Interviews via Skype. Our client is a global luxury brand who is looking to add to their team, an experienced professional to cover a period of maternity leave. You must be an experienced, professional, well presented individual seeking a new retail challenge based within the Glasgow City Centre area. You must have a natural flair for sales, providing exceptional customer service, and sharing knowledge of the brand and direction of the season. This target driven role would be suitable for a sales orientated candidate that has a passion to both meet and exceed targets. Duties and responsibilities for this role as follows; Providing excellent customer service Meeting sales targets Awareness of stock loss prevention Ensuring records are up-to-date Helping clients with enquiries Responding to emails and phone calls Merchandising An excellent opportunity, my client is considering people from a retail sales, hospitality, or aviation background. Applications are being considered immediately. Due to the current restrictions in place by the Government, my client will be conducting first stage interviews via Skype. If you?re interested in this role, click ?apply now? to forward an up-to-date copy of your CV, or call us now. If this job isn?t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C?s, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Manchester (uk)

Found in Reed - My client is looking for an e-commerce customer service assistant to work within the customer My client is looking for an e-commerce customer service assistant to work within the customer service team where you will be the individual person that will pay attention to detail in ensuring the best customer service is delivered to each and every valued customer. Client Details A growing FMCG brand based in the heart of Manchester who have experience a huge amount of growth suprisingly during Covid-19 and want to continue that growth. Description Respond to high volume of pre-sale and after-sale emails. Respond to queries via social media platforms. Resolve customer complaints and customer delivery/refund issues. Show enthusiasm to both internal and external people about customer service & e-commerce. Profile Previous experience working in an E-Commerce environment. Have the ability to problem solve under pressure. Excel and Outlook experience. Be able to prioritise workload. Job Offer The successful candidate will receive a competitive salary with excellent company benefits and a chance to join a progressive and growing business.

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Belfast (uk)

Found in Reed - We are looking Customer Service Advisors to work from home receiving calls for a number of our We are looking Customer Service Advisors to work from home receiving calls for a number of our clients on both a Full Time or Part Time basis. Do you have young children and want to work from home in order to care for them? Perhaps you are caring for ailing parents or disabled family members? Maybe you move frequently, or you simply dream of working from the comfort of your home? Work from home specialists our client is rapidly expanding in the UK and are on the lookout for customer service representatives who are interested in representing some of the UK?s biggest brands. This opportunity is not just ideal for candidates who possess customer service, telesales and lead generation or even call centre experience but also those who have the aptitude, drive and transferable skills to explore this unique opportunity. Working from the comfort of your own home -and within flexible hours - you?ll provide inbound customer service and sales support - on a full time OR part time basis. You?ll handle calls from customers - from general customer support queries to complaints to potential telesales opportunities. You?ll be expected to handle all customer interactions in a professional manner and understand the importance of first call resolution and first class customer satisfaction. Interested so far? Then ask yourself these questions to see if our clients model is for you: Are you based in the UK? Do you possess a clear telephone manner and first class customer service skills? Do you have a quiet environment from which to work from home? Do you have good quality broadband & a phone line you can dedicate whilst servicing? So if you want to work from home and bring an end to the 9-5 commute APPLY NOW and complete our simple initial application form. If your initial application form is successful we will contact you within 24 hours to advise you of the next stage in the application process. r and bring an end to the 9-5 commute APPLY NOW!

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Edinburgh (uk)

Found in Reed - Customer Service Advisor in Edinburgh. ** This job is currently on hold due to the COVID-19 current Customer Service Advisor in Edinburgh. ** This job is currently on hold due to the COVID-19 current situation, but we still encourage your application so we can notify our Client of suitable candidates ** Volume Main Dealer 25,000 Basic 27,400 OTE 08:30 - 18:00 Monday - Friday 1 in 6 Saturdays 08:00 - 12:00 Are you an experienced Customer Service Advisor in Edinburgh? Are you looking for a new role as a Customer Service Advisor in Edinburgh? Our client is a Volume Main Dealer in Manchester, who is looking to hire an experienced Customer Service Advisor for their busy Dealer. Hours of work for this role as a Customer Service Advisor are Monday to Friday 08:30 - 18:00 and one in 6 Saturdays. Working as part of a team you will be responsible for booking in cars for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional work and extended warranty plans. On target earning are based on add-on sales with a starting salary based on experience likely to be around 25,000 pa. To apply please send your current CV quoting Customer Service Advisor 93527, or for more details call Thomas Plane at Perfect Placement. © Perfect Placement UK Ltd - See our website for details

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Cambridge (uk)

Found in Reed - Job Role Service Advisor wanted for our Clients prestige brand, franchised car dealership based Job Role Service Advisor wanted for our Clients prestige brand, franchised car dealership based in the Cambridge area of Cambridgeshire. You will be working in an industry leading branded dealership ensuring that customers visiting the service department get the best of customer service when bringing their vehicle in for service and repair. Ideally you will be experienced in a similar role and used to dealing with customers face to face, on the phone and via the internet. The salary package will be in the region of 26-29,000 pa with the occasional Saturday morning working. Please contact us in confidence to find out more about this Service Advisor job. About Us This vacancy is being handled by our Recruitment Director Julian Sleight, julian@ andynorman .co.uk he covers South West England, South Wales, Gloucester, Worcester, Hereford, Wiltshire, Bristol, Bath, Somerset, Devon & Cornwall areas for all of your Motor Industry and Automotive recruitment needs. Andy Norman Associates has been recruiting since 2009 backed up by over 20 years of industry experience at senior management and director level. We believe we offer a good, bespoke service because we care about what we do. We always have plenty of Service, Sales, Sales Executive, Sales Manager, Sales Controller, Business Manager, Accounts, Bodyshop and Manager jobs in Car, LCV and Truck dealership / dealer as well as with vehicle manufacturers and suppliers so if you don?t see a motor industry / automotive job that suits you please don?t hesitate to get in touch and discuss your needs with one of our motor industry experts, we can be found at andynorman .co.uk

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Cambridge (uk)

Found in Reed - Customer / Service Advisor in Cambridge. ** This job is currently on hold due to the COVID-19 Customer / Service Advisor in Cambridge. ** This job is currently on hold due to the COVID-19 current situation, but we still encourage your application so we can notify our Client of suitable candidates ** Basic Salary up to - 23,000 based on experience Monday - Friday 8.00-5.30 And 1 in 3 Saturday Mornings 08.30 - 12.30 Main Dealer, Reputable Group Fantastic run dealership with a great reputation Are you an experienced Customer / Service Advisor in Cambridge? Are you looking for a new role as a Customer / Service Advisor in Cambridge? Our client, a Volume Car Dealership in Cambridge, who is urgently seeking a highly motivated Service Advisor to join their busy Automotive Service Department. Hours of work for this role as a Customer / Service Advisor are Monday to Friday 08:00 - 17:30 and one in three Saturday Mornings 08.30 - 12.30. Working as part of a team you will be responsible for booking in cars for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional work and extended warranty plans. On target earning are based on add-on sales with a starting salary based on experience likely to be around 23,000 pa. To apply please send your current CV quoting Customer / Service Advisor 94170, or for more details call Tommy Machin at Perfect Placement.

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Coventry (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

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Liverpool (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

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Nottingham (uk)

Found in Reed - Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment. Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact our customers have with Sports Direct. Role Purpose To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Sports Direct. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers? experience with Sports Direct is the best that it can be. Key Responsibilities: * Provide excellent and personable Customer Service to Sports Direct customers through all available channels * Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer?s needs. * Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Sports Direct. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Sports Direct functions to reach best resolutions and through that actively promote best practice. * Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Essential Skills/Experience : * Excellent written, verbal and presentation skills * Committed to the delivery of an exceptional level of customer service * Excellent PC literacy and a working knowledge of Microsoft packages * Ability to work well under pressure and multi task * Ability to pay close attention to detail and not scared to challenge the norm and think outside the box * Natural ability to work independently within an established team * Show respect to others in a positive manner and build strong working relationships * Strong team player and role model, capable of gaining trust from your team and peers * Enthusiastic, positive, resourceful and resilient. In return for joining us at Sports Direct, you will receive a competitive salary, staff benefits (including staff discount), ongoing training, coaching and support with many opportunities to progress within the company as we continue to expand. If you believe you meet the above criteria and feel that this could be the role for you then what are you waiting for? *******APPLY NOW!******* Customer Service Advisor Facebook Twitter LinkedIn Instagram $(document).ready(function() { var link = $(?.apply-link?).attr(?href?); $(?.jd-apply a?).attr(?href?, link) var headline = $(".jd-footer-headline").text().split(/ /); $(".jd-footer-headline").html( headline.slice(0, Math.floor(headline.length / 2)).join(" ") " " headline.slice(Math.floor(headline.length / 2)).join(" ") ); });

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Plymouth (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

Jobs Customer Resolutions Advisor »
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Leeds (uk)

Found in Reed - of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Leeds (uk)

Found in Reed - Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them for between 9 and 12 months, working full time in their head office. The successful candidate will be naturally curious, and willing to go the extra mile to provide their customers with the support they need. You?ll provide a red hot service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Day to day you?ll be: Contacting customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years? worth of satisfactory references. Inclusion is at the heart of our culture. It?s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

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Newcastle (uk)

Found in Reed - City Centre. Our client require a customer service advisor to join their business on a temporary basis NRG are thrilled to be supporting an award winning technology client on the outskirts of Newcastle City Centre. Our client require a customer service advisor to join their business on a temporary basis. The role is to start ASAP and will require the successful candidate to flexible to work 37.5 hours per week - the hours will be between Friday - Sunday with 2 additional days through the week, and the working hours will be between 7:30am-11pm. The successful candidate will work on a rota basis. The role will initially be a home based role, but will eventually return to being an office based role. Therefore the successful candidate will be required to complete a DBS clearance. The role will require the successful candidate to provide customer service support to customers over numerous platforms including web chat and emails as well as some phone work too. The successful candidate will have experience working within a similar environment previously either in a call centre or web chat based role. If you are interested in the role and think you are the right fit for this role, please apply today.

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Leeds (uk)

Found in Reed - multiple Customer Care Advisors to their modern offices Client Details Our client is a leading regulated Page Personnel are working with a leading regulated business in Leeds who are looking to add multiple Customer Care Advisors to their modern offices Client Details Our client is a leading regulated business in the professional services industry. They are looking to add multiple Customer Care Advisors to their Leeds based offices Description Key Responsibilities Include; Support customers across a wide range of enquiries and issues, providing an excellent level of service at all times Communicate with customers via phone, e-mail and live chat in an effective manor Take ownership of customer complaints, aiming to resolve at the earliest opportunity Follow key regulations to ensure compliance is upheld, keeping up to date with industry changes Pro-actively keep customer informed of any changes or updates to their situation / enquiries Effectively signpost to customers, making them aware of next steps Profile The Successful Candidate; Effective communication skills, both written and verbal Positive can-do attitude Passion to provide excellent customer service Problem solving skills Team player Ability to make decisions in a fast paced environment Job Offer This is an excellent opportunity to join a leading regulated business based in Leeds City Centre as a Customer Care Advisor. The role is working 37.5 hours per week, working any 5 of 7 day, including evening and weekend work. As a Customer Care Advisor you will receive a salary of between 18,000 & 20,000 dependent on experience,plus bonus, along with an extensive benefits package and great progression opportunities These roles will still be recruiting during the Covid-19 epidemic, and technology platforms will be used to conduct interviews

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre - Potential option to work Job Title: Customer Service Advisor Job Location: Manchester City Centre - Potential option to work from home Job Hours: 37.5 hrs per week - Flexible shifts! Stay safe while you work from home as a Customer Service Advisor! We are looking for great Customer Service Advisors based in the Manchester area. The flexible Customer Service job offers a rate of 10 per hour. The Customer Service Advisors will deal with enquiries from people who have queries about the CV19 pandemic To succeed in this Customer Advisor job, you will need: Previous experience in customer services and the ability to relate well to people The ability to support customers over telephone, chat and email You MUST have your own laptop or computer with Windows 8 or 10 and home broadband Your MUST have headset with a microphone (headphones are ok!) Flexibility to work a rotating weekly shift pattern of 8 am - 4 pm and 1.30 pm - 9.30 pm, 37.5 hours per week. In return, you will earn up to 10 an hour, receive excellent training and benefit from a supportive team who will help you settle in and get to grips with the Customer Advisor role. While the Covid-19 crisis lasts, your home office will be part of our client?s Manchester call centre. In the current climate, these Customer Service Advisor roles in Manchester will be extremely popular, so please apply now and avoid missing out! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Leeds (uk)

Found in Fish4Jobs - Competitive: Anonymous: Temp Customer Advisor -IMMEDIATE START - IMMEDIATE STARTbased Leedsstart 2 Competitive: Anonymous: Temp Customer Advisor -IMMEDIATE START - IMMEDIATE STARTbased Leedsstart 2 and 3rd AprilGBP9.30 PER HOURShifts are: early 8am to 5pm and late 11am to Leeds

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Lancashire (uk)

Found in Fish4Jobs - 9.00 - 9.35 GBP Hourly + PAYE: Anonymous: Opportunities like this don�t come around often??? would you like the challenge of supporting a business making an impact on some of the biggest proje Lancashire

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Edinburgh (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per hourDuration - 6 month ongoing temporary to permanent opportunityMay start date Edinburgh

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Dover, ENG (uk)

Comparison Technologies

Found in ZipRecruiter - This is working in our Inbound Call Centre and switching customers over to Sky for their TV, Home phone and broadband deals. Sales Advisor Responsibilities: • Daily meetings to understand where the ...

Jobs Sales Advisor - Inbound »
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Woking, ENG (uk)

Jobheron

Found in ZipRecruiter - About the Role As the Inbound Sales Advisor, your day-to-day responsibilities will include ... Setting new customers up on the system * Making sure appointments go smoothly with documents ...

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Rochdale, ENG (uk)

MERJE Ltd

Found in ZipRecruiter - Have you got all the behaviours of a great customer service / sales advisor? If you answered "yes" to the above questions, then please read on for a fantastic inbound customer service and sales role ...

Jobs Inbound Sales & Customer Service Advisor (100% inbound) »
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Diss, ENG (uk)

Michelle Denny Recruitment

Found in ZipRecruiter - Customer Sales Advisor Jobs in Diss. Starting salary of £17,000 plus lots of bonuses We're looking to grow the brand-new team of Customer Sales Advisors for a well-known insurance broker who are ...

Jobs HIRING & INTERVIEWING SAFELY NOW: Customer Sales Advisor »
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Bristol, ENG (uk)

Proactive Solutions Group Ltd

Found in ZipRecruiter - The Sales Advisor / Senior Customer Service Advisor will take predominantly inbound calls and guide existing customers through various processes and gather relevant information. There may be some ...

Jobs Sales Advisor / Customer Service Advisor »
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Rotherham, ENG (uk)

Cordant Contact Centre

Found in ZipRecruiter - Customer Sales Advisor - Full Time Permanent £18,137.60 per annum basic salary + monthly bonus Central Rotherham location ** Please note during the COVID-19 outbreak this role will be working f ...

Jobs Customer Sales Advisor »
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The previous job ads are the result from searching for:

Jobs Customer Sales Advisor Sky Inbound

  Evaluation : 3.0 out of 5
based on 13 interactions.

Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known organisation based in South Leeds is looking to recruit an Inbound Customer Service Advisor to join their experienced and successful team in their this is a temporary role with the possibility of going permanent. You will be responsible for undertaking a variety of administrational duties which will include inputting data, answering telephone calls and dealing with queries. To apply for this role you must possess excellent customer service skills, be computer literature with superb attention to detail. The hours and days of work vary and you expected to work 27.5 hours per week covering various shift patterns which will be confirmed from the outset and may include: - Monday - Friday 08.00 - 16.00 or 09.00 - 17.00 or 10.00 - 18.00 or 11.00 - 19.00 or 12.00 - 20.00 Saturday 09.00 - 17.30 Sunday 10.00 - 16.00 Applicants must be flexible to work 1 day at the weekend and or 1 week day shift possibly finishing at 20.00. Possible start dates late May / early June 2020 dependant on the circumstances of the Government Lock Down. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds. Job Title: Customer Service Advisor Job Location: Manchester City Centre...


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Inbound Customer Service Advisor  |  Sales Advisor / Customer Service Advisor  |  Anonymous: Inbound Customer Service Advisor  |  Anonymous: Temporary Inbound Customer Advisor  |  Customer Sales Advisor  |  Sales & Customer Service Advisor  |  Anonymous: Customer Sales Advisor  |  Customer Service Advisor  |  Anonymous: Customer Service Representative - SKY ROI  |  Inbound Telesales Advisor  | 


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