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Birmingham (uk)

Found in Reed - with the suitable customer service and administration experience to prospectively begin a new role commencing I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: - Process work in line with agreed procedures, business rules and scripts. This could include, but is not limited to, making calls, answering calls, responding to emails and queries, taking messages or processing transactions. - Learn the procedures and understand parameters of producing quality output. - Process work to a defined level of quality. - Resolve queries, escalate as necessary (e.g. team leader/manager) and log if necessary. - Schedule and prioritise allocated work on a daily basis. - Distribute information and when required, work to other members or groups. - Support line management on any additional admin when required. - Maintain records for audit purposes. - Ensure deadlines are adhered to. The right candidate should expect a pay rate of 9.62 per hour. This will be a full time role temporariliy based in Birmingham City Centre with the prospect to possibly relocate within the Birmingham area. If you believe that you would be an ideal candidate, please apply online with your most up to date CV and experience.

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Bristol (uk)

Found in Reed - German Speaking Customer Service Representative - Full Time  My client is recruiting German Speaking Customer Service Representative - Full Time  My client is recruiting for German Speaking customer service agents working both Full  Time Hours Salary 18500 or pro-rata No experience required - as full training will be provided. We are looking for individuals who pride themselves on providing an excellent service to customers You will receive a starting salary of 18500 full time Realistic Progression Opportunities Training & Development Competitive Company Pension Award Winning Employee Share Plan Flexible Working Hours 25 Days Holiday Excellent Working Culture. You will be joining a growing, fast paced organisation, working shifts Monday to Friday plus a day on the weekend but you will have a day off in the week. You will be working 20 hours a week, in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development. Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop. If this sounds of interest then we want to hear from you. Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of the clients customers. As one of the Customer Service Representatives you will be contacted by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction. In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support. A Truly Diverse Place to Work We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers? needs to allow us to drive better outcomes. If you are interested in this great career or have any questions then please call Lourda on or send your CV now to

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Norwich (uk)

Found in Reed - as having brilliant customer service, you?ll also need to be a team player, making sure that your store About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it?s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you?ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what?s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you?ll need to: Greet each customer with a warm and friendly welcome Listen to and talk with customers to find out what their needs are Do your best to make sure the customer finds everything they want Be passionate and knowledgeable about our products and services Always be in store, on time, smartly dressed and ready to serve Always think 25 when serving age restricted products Work as part of a team to complete store duties What?s in it for you At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer: 10% Discount in One Stop & Tesco stores Discounted Tesco pharmacy services Discounted shopping website Free eye tests A great holiday package A commitment to your career development Community involvement and charity work Pension Scheme One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco. About us One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there?s sure to be a One Stop near where you live or work.

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London (uk)

Found in Reed - Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Assistants to support our client across different locations. The role will be based at Elephant and Castle and will be on a shift basis with the earliest starting at 05:00 and the latest finishing at 00:00 and can include weekdays and weekends, so flexibility is required. Key responsibilities: Provide outstanding customer service to all rail passengers. Managing difficult situations Comply with all safety requirements as defined, ensuring your own personal safety and that of others at all times Being vigilant and visible to all customers and other members of staff Helping passengers with luggage and buggies (once the parent/carer has taken the child out of the buggy first) Assisting customers with the usage of lifts Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied Complying with station security including the HOT protocol Report irregularities, equipment failures or any incident affecting, or which may affect, the safety of the line or service to the customer Provide outstanding customer service: travel information, passenger assistance for purchasing tickets and updating information as and when required Making announcements on the hand held radio (if required) Carry out emergency procedures as locally specified on your induction Adhere to all policies, procedures, rules and regulations set out by the TOC (Train Operating Company) Ensure you keep up to date with all rules, notices and retail circulars and publications that may affect your working environment or product knowledge Ensuring the station is always well presented Working alone Are you the right candidate for the job? Are you over the age of 18 ? Do you have previous customer service experience? Good communication and presentation skills. Do you have the flexibility to work different shift times ? You must be available to start immediately as these are temporary positions. Please note you must be able to get to your location of work for a 06:00 start, the latest finish could be 23:30. Please note shifts can be either 8 or 12 hours.

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Leeds (uk)

Found in Reed - Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday to Friday Do you love helping others? Are you looking for a new role in which you can really help those in need? Interested in working in a team environment delivering customer care and assisting with patient queries? BENEFITS Brand New Offices Contributory pension (discounted insurance Aviva*) Employee discount site Fantastic Training Working in a team environment 25% Discount on staff health and beauty purchases Social events throughout the year Park Life Membership (exclusive offers and discounts for The Springs, Leeds) Free onsite parking and refreshments Cycle to work scheme 25 days annual leave increasing with service, plus bank holidays. ROLE Providing great customer service to new and existing patients. Controlling, managing and ordering medication. Working across a number of platforms including calls, emails, social media and live chat. Prioritise tasks and multitask when needed Ability to hit KPI?s and targets Good computer and keyboard skills. THE PERSON At least one year?s experience in a call centre environment. At least one year?s experience with a customer service environment. Peoples person Highly motivated with the desire to succeed. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please click here: http://privacy/

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Nottingham (uk)

Found in Reed - Customer Service Associates to take ownership and responsibility for the queries received from our About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role - 6 Month Fixed Term Contract We are looking for exceptional Customer Service Associates to take ownership and responsibility for the queries received from our customers relating to rent and housing matters. This is a challenging and rewarding role where you will get to make a real difference to our customers. This really isn?t a standard contact centre role. We only want the very best here at MTVH so be prepared to be tested on your communication abilities and your commitment to providing customer excellence. If you succeed at inspiring us with your application and at pre-screening we will invite you to a selection centre in our offices in Nottingham. This role will initially be based out of Nottingham but office base will move to Beeston late 2020. Please note that you may be asked to join a short waiting list pending your appointment. What you?ll need to succeed You will already be customer focused with a can-do attitude and a positive approach. You will have the ability to remain composed under pressure whilst demonstrating empathy to our diverse range of customers. A natural multi-tasker, you will operate in an organised and structured manner; be detail driven and capable of producing outstanding quality work at all times. These roles requires you to have exceptional listening and problem solving skills in order to resolve queries received at the first point of contact in a timely and positive manner. No two days are the same so you must enjoy working in a varied and busy environment. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What you need to do now If you?re interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click ?apply now? to forward an up-to-date copy of your CV. Interview date W/C 15th June 2020 Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

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Stoke-on-Trent (uk)

Found in Reed - An exciting opportunity has arisen for a Customer Service Team Leader to join a leading leisure An exciting opportunity has arisen for a Customer Service Team Leader to join a leading leisure and sport business, based in Stoke on Trent. Due to business growth, they are looking for a solution focused Customer Service Team Leader to take ownership over excellence in customer service. Client Details Our client, based in Stoke on Trent, is a leader within the Leisure and Sport industry. With an international customer base, they thrive on a can-do culture for their customers, creating great experiences. Description Duties of the role include: Lead and motivate team to deliver excellent customer service, in line with KPIs Support with the recruitment for the team Coach and mentor team to ensure best in class customer service Create a culture of team working Work closely with operational stakeholders to provide a voice for the customer Managing the day to day running of the team Profile The successful Customer Service Team Leader will be/have: team leader experience ability to motivate and engage ability to set goals and drive team forward great communication can-do attitude Job Offer The salary on offer is 24k - 27k per annum Great company benefits

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Leeds (uk)

Found in Reed - workplace to get to. Our client is looking for experienced customer service professionals who have NRG are thrilled to be supporting a brilliant client located on the outskirts of Leeds City Centre. Our client is looking for Financial Care Advisors to join them by mid-June on a temporary basis until March 2021. The site is located close to main public transport links, making it a very accessible workplace to get to. Our client is looking for experienced customer service professionals who have experience of working within a contact centre environment. Experience of working within banking/financial services would be a benefit for this role. Day to day you?ll be: Contacting our customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. Skills: We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations.

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Liverpool (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Newcastle (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Leeds (uk)

Found in Reed - Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known organisation based in South Leeds is looking to recruit an Inbound Customer Service Advisor to join their experienced and successful team in their this is a temporary role with the possibility of going permanent. You will be responsible for undertaking a variety of administrational duties which will include inputting data, answering telephone calls and dealing with queries. To apply for this role you must possess excellent customer service skills, be computer literature with superb attention to detail. The hours and days of work vary and you expected to work 27.5 hours per week covering various shift patterns which will be confirmed from the outset and may include: - Monday - Friday 08.00 - 16.00 or 09.00 - 17.00 or 10.00 - 18.00 or 11.00 - 19.00 or 12.00 - 20.00 Saturday 09.00 - 17.30 Sunday 10.00 - 16.00 Applicants must be flexible to work 1 day at the weekend and or 1 week day shift possibly finishing at 20.00. Possible start dates late May / early June 2020 dependant on the circumstances of the Government Lock Down. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic salary rising after 6 months We want great people to come and work for us and in return we will teach you everything you need to know and guide you through your career, offering lots of incentives and genuine progression opportunities.. Whilst a lot of businesses are unfortunately experiencing a slow down due to the current situation with regards Covid 19 we are still busy and looking to grow our Customer Service team in Manchester! The start date will be in June - This may initially be homeworking (Just until we are all able to work from our office in Manchester City Centre) Working for us as a Customer Service Advisor you will receive: * 20,000 basic salary, rising after 6 months * 25 days holiday PLUS bank holidays * Fantastic offices in Manchester City Centre * Pension * Annual Bonus We have ambitious plans for 2020 and beyond so we want great people to come and work for us!! As a Customer Service Advisor you will be the face of our brand, so we are looking for people who are passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator and enjoy being challenged! You don?t want to miss out on this opportunity - APPLY NOW for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Nottingham (uk)

Found in Reed - Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment. Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact our customers have with Sports Direct. Role Purpose To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Sports Direct. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers? experience with Sports Direct is the best that it can be. Key Responsibilities: * Provide excellent and personable Customer Service to Sports Direct customers through all available channels * Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer?s needs. * Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Sports Direct. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Sports Direct functions to reach best resolutions and through that actively promote best practice. * Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Essential Skills/Experience : * Excellent written, verbal and presentation skills * Committed to the delivery of an exceptional level of customer service * Excellent PC literacy and a working knowledge of Microsoft packages * Ability to work well under pressure and multi task * Ability to pay close attention to detail and not scared to challenge the norm and think outside the box * Natural ability to work independently within an established team * Show respect to others in a positive manner and build strong working relationships * Strong team player and role model, capable of gaining trust from your team and peers * Enthusiastic, positive, resourceful and resilient. In return for joining us at Sports Direct, you will receive a competitive salary, staff benefits (including staff discount), ongoing training, coaching and support with many opportunities to progress within the company as we continue to expand. If you believe you meet the above criteria and feel that this could be the role for you then what are you waiting for? *******APPLY NOW!******* Customer Service Advisor Facebook Twitter LinkedIn Instagram $(document).ready(function() { var link = $(?.apply-link?).attr(?href?); $(?.jd-apply a?).attr(?href?, link) var headline = $(".jd-footer-headline").text().split(/ /); $(".jd-footer-headline").html( headline.slice(0, Math.floor(headline.length / 2)).join(" ") " " headline.slice(Math.floor(headline.length / 2)).join(" ") ); });

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Belfast (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Leeds (uk)

Found in Reed - after their Financial Services customer. During these unprecedented times, they understand some Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Bristol (uk)

Found in Reed - and ambitious Customer Service Administrator to be based at their Bristol office. What they are looking Due to the current situation, this employer is offering interviews inline with social distancing guidelines. They have available PPE and a large meeting room to ensure that the 2 metre distancing guideline is met. This is an opportunity to join a leading online luxury beauty retailer. They are growing both in the UK and internationally. To sustain this growth and improve their service they are looking for a savvy and ambitious Customer Service Administrator to be based at their Bristol office. What they are looking for: - They believe that a good attitude is just as important as knowledge and work experience. - You can put yourself in the customer?s shoes and you?re constantly thinking about the customer experience. - Great with people over the phone and email. - You?re an approachable team member who can also work independently. - You?re a devil for the detail and get tasks right, first time and to the deadline. Main Duties - Providing excellent customer service using email, phone and live chat. - Maintain a high level of customer feedback. - Problem solving - Working with bespoke software - Provide administrative support as requested. - Provide/organise hospitality. - Full training and support is provided. What?s in it for you?? - Salary starts at 15,000 - 18,000 - 37.5 hours per week - 20 days holiday, - Pension scheme - Scope for advancement - Flexible Working

Jobs Customer Service Administrator »
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Leeds (uk)

Found in Reed - Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them for between 9 and 12 months, working full time in their head office. The successful candidate will be naturally curious, and willing to go the extra mile to provide their customers with the support they need. You?ll provide a red hot service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Day to day you?ll be: Contacting customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years? worth of satisfactory references. Inclusion is at the heart of our culture. It?s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

Jobs Financial Customer Service Advisor »
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London (uk)

Found in Reed - A large Housing Association is currently looking for a Customer Service Executive on a 3 month A large Housing Association is currently looking for a Customer Service Executive on a 3 month temporary basis in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Essential Requirements Ideally looking for someone who has worked in an office based Customer Service role Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

Jobs Customer Service Executive »
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Birmingham (uk)

Found in Reed - Customer Service Coordinator 19,000 - 21,500 bonus potential B45 Your new company Your new employer Customer Service Coordinator 19,000 - 21,500 bonus potential B45 Your new company Your new employer is a business consulting and an outsourcing firm that has offices all over the globe. Your new role As a Customer Service Coordinator, you will be responsible customer handling on behalf of a client. You will be helping customers resolve any questions or queries in a timely and patient matter. You will proactively recommend suitable solutions, services or products and comply with all company policies and procedures. What you?ll need to succeed To be successful, you must be an experienced customer service individual with great phone etiquette. You must be a team player, with strong computer skills. What you?ll get in return My client offers a fantastic salary of up to 21,500 based on experience, as well as a bonus scheme. They offer a fantastic annual leave allowance and company benefits. What you need to do now If you?re interested in this role, click ?apply now? to forward an up-to-date copy of your CV, or call us now. If this job isn?t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C?s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Jobs Customer Service Coordinator »
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Leicester (uk)

Found in Reed - looking to recruit motivated and ambitious sales and customer service advisors who possess drive Location:Leicester with the potential to work from home. Salary: 18,000 rising to 22,000 after 3 months successful probation (OTE 45k ) Type:Full Time 35 hours Hours:Mixture of shifts 10am - 6pm or 2pm - 8pm (Saturday Mornings x 2 per month - able to work from home on Saturdays) This employer is currently looking to recruit motivated and ambitious sales and customer service advisors who possess drive and determination to succeed. With previous customer service and sales experience, you will take full responsibility for converting generated leads to new business in line with their company?s targets. They?re looking for confident, outgoing people that have a dedicated work ethic and that will strive towards "EXCEEDING" targets while contributing to a one team ethos. The position is a multi-disciplinary role with the applicant needing to demonstrate a strong sales aptitude, with perseverance and self-motivation controlling the sales process from start to finish. This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. Requirements for this role: - Demonstrated sales from service experience with an "Amazing "telephone manner - An ambitious individual with drive and determination to achieve targets whilst maintaining high quality assurance levels - Previous experience within a target driven environment, taking full responsibility to identify cross sales opportunities enhancing your own/team targets - Strong organisational/ time management skills balancing customer call backs and completing new order administration - The ability to work independently but to also work effectively as part of a team - Be able to demonstrate perseverance and self-motivation to take the sales process from start to finish - Tenacity to handle objections and rejections while continuing with a positive attitude towards existing and potential customers - Enjoys fostering sustainable conversations to build our reputation and trust in the marketplace - Be adaptable to change, the business is in a period of growth, they are continually learning and adapting to put the business in the strongest position for success. This means you need to be able to be flexible and not be frustrated by change - Proven ability to manage client relationships with sensitivity & professionalism within the field of Wills and Lasting Powers of Attorneys Benefits: - Competitive base Salary of 18,000 to 22,000 - Realistic earnings of up to 45k - Monthly bonus based on achieving targets - Company laptop - Pension contribution after 3 months? probation completion - Full classroom training and induction to give you the best possible start - One team ethos with a fun and supportive workforce Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

Jobs Sales & Customer Service Advisor »
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Leeds (uk)

Found in Reed - Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client is looking to recruit a Outbound Customer Service Advisor to be based in Leeds. Job responsibilities: Contacting customers Establishing requirements Passing leads to the sales team Understanding product ranges Updating the database Processing orders Identify new clients Meeting targets First point of resolution for all inquiries Requirements: Have excellent customer service skills. Have excellent communication skills. Be computer literate. Can do attitude Good attention to detail. Flexible to work shifts. Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

Jobs Customer Service Advisor »
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Liverpool (uk)

Found in Reed - on import/export processes. Participate in investigations as a response to customer complaints/deviations Job Content Arrange adhoc shipments of miscellaneous items from our manufacturing site, including packaging, labelling and documentation. Prepare accurate, compliant documentation. Understand and fully comply with import / export regulations. Organise ambient, cold chain and hazardous shipments Work with Contract Manufacturers and Third Party Warehouses. Work collaboratively with internal and external partners to support cost and lead time reduction. Provide guidance and direction to internal and external groups on import/export processes. Participate in investigations as a response to customer complaints/deviations. Provide support in all Customs related matters; provide ad hoc support to internal and external parties in all customs matters as required. Liaise between forwarders and agents to obtain up to date shipment information and provide customs clearance instructions when required. Preferred Skills Good knowledge of GMP/GDP requirements. Good knowledge of Import/Export Documentation & Import/Export Regulations Good knowledge of SAP Good knowledge of IMDG/IATA regulations Good Knowledge of Customs Legislation  Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert.

Jobs Customer Service Assistant »
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Sheffield (uk)

Found in Reed - Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly reputable, people orientated, national construction business. This is an exciting opportunity for an experienced customer service professional to join an established team based in Sheffield to help continue the businesses rapid growth. The purpose of the role is to provide an outstanding level of customer service and ensure that the customer?s experience with the business is always to the highest standard. The successful candidate will be dealing with a wide portfolio of customers and providing accurate reporting and analysis to the business. Responsibilities will include; - Monitoring and responding to all customer related mailbox queries within agreed timescales - Maintaining accurate and concise records of all communication - Action and report all issues received through the system ensuring to adhere to timeframes set out in service level agreements - Sourcing and identifying relevant customer information to ensure you can give the best level of customer service - Updating the internal databases continuously and sending monthly reports as and when required - Producing reports analysing the common trends and other relevant weekly updates - Providing support to regional offices for any customer related queries - Contacting customers throughout their journey to ensue they are fully aware of timeframes Requirements: - Experience working within a customer service role is essential - Excellent telephone manner with a strong customer focused approach - The ability to work effectively as part of a team - Strong written and verbal communication skills with focused attention to detail - Good time management and the ability to multi-task to meet set deadlines Package: - 26 days per annum plus bank holidays - Discretionary Bonus Scheme - Holiday Buy Back Scheme - Company Pension Scheme - Private Medical Insurance Scheme - Life Assurance Scheme Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Jobs Customer Service Co-ordinator »
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Newcastle (uk)

Found in Reed - City Centre. Our client require a customer service advisor to join their business on a temporary basis NRG are thrilled to be supporting an award winning technology client on the outskirts of Newcastle City Centre. Our client require a customer service advisor to join their business on a temporary basis. The role is to start ASAP and will require the successful candidate to flexible to work 37.5 hours per week - the hours will be between Friday - Sunday with 2 additional days through the week, and the working hours will be between 7:30am-11pm. The successful candidate will work on a rota basis. The role will initially be a home based role, but will eventually return to being an office based role. Therefore the successful candidate will be required to complete a DBS clearance. The role will require the successful candidate to provide customer service support to customers over numerous platforms including web chat and emails as well as some phone work too. The successful candidate will have experience working within a similar environment previously either in a call centre or web chat based role. If you are interested in the role and think you are the right fit for this role, please apply today.

Jobs Customer Service Advisor »
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Manchester (uk)

Found in Reed - Job Title - Customer Service Team Manager Job Salary - 25,000 - 30,000 DOE Job Location Job Title - Customer Service Team Manager Job Salary - 25,000 - 30,000 DOE Job Location - Manchester City Centre! State of the art offices! Great working hours! We are looking for an experienced Customer Service Team Manager to join our Manchester office and become part of an established and successful customer service function, that is renowned in the industry for providing exceptional service and boasts 4.5 out of 5 on trustpilot. Despite the current challenges due to Covid19 we are still very much active and growing as a business. If you are passionate about customer service and getting the most out of your staff in a dynamic environment then this could be the right opportunity for you. The job: Driving the performance of your team of customer service advisors to ensure quality targets & KPI?s are consistently met Coaching & developing new starters Daily management of your team and conducting team meetings Developing staff through monthly 121?s Providing staff with ongoing training and coaching What we are looking for: Previous experience of managing a customer service team ideally within a FCA regulated call centre environment Ability to work under pressure and manage your time effectively Self-motivated, ambitious and determined If you feel you have the drive and ambition to be successful in this role please apply immediately! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Jobs Customer Service Team Manager »
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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start!!Gateshead37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

Jobs Anonymous: Customer Service Advisor »
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Edinburgh (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per hourDuration - 6 month ongoing temporary to permanent opportunityMay start date Edinburgh

Jobs Anonymous: Customer Service Advisor »
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Sunderland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport with customers? If yes, this may be the PERFECT opportunity for you...Our client, a Sunderland

Jobs Anonymous: Customer Service Advisor »
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Bedfordshire (uk)

Found in Fish4Jobs - in Bedford, working as a Customer Service Co-ordinator. You will be supporting to help improv Bedfordshire 8.50 - 8.72 GBP Hourly: Anonymous: An exciting opportunity to join one of our clients based in Bedford, working as a Customer Service Co-ordinator. You will be supporting to help improv Bedfordshire

Jobs Anonymous: Customer Service Coordinator »
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Sunderland (uk)

Found in Fish4Jobs - 10.00 - 11.00 GBP Hourly: Anonymous: An exciting opportunity to for a Customer Service Executive 10.00 - 11.00 GBP Hourly: Anonymous: An exciting opportunity to for a Customer Service Executive to join a leading Financial Services business, based in Sunderland. This is a 6 month cont Sunderland

Jobs Anonymous: Customer Service Executive »
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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross, HertsGBP23,000 pro rata and Bonus and BenefitsOur client, a Global car finance Hertfordshire

Jobs Anonymous: Customer Services Advisor »
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Leicestershire (uk)

Found in Fish4Jobs - Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Advisor based in North Leicester. As the Customer Service Advisor you will co Leicestershire

Jobs Anonymous: Customer Service Advisor »
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Sunderland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Advisor - Fraud, SunderlandThe companyGlobal financial Competitive: Anonymous: Customer Service Advisor - Fraud, SunderlandThe companyGlobal financial organisationCompetitive SalaryPension SchemePrivate Healthcare schemeOnsite pe Sunderland

Jobs Anonymous: Customer Service - Fraud »
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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus and BenefitsThis role is still live , but start date may be delaytedOur client, a Global Hertfordshire

Jobs Anonymous: Customer Service Advisor »
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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Hours per week (between 7am - 11pm Monday - Sunday) Immediately starts!! * Gateshead

Jobs Anonymous: Customer Service Representative »
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Leeds (uk)

Found in Fish4Jobs - 16000.00 - 18000.00 GBP Annual: Anonymous: Customer Service Advisor/AdministratorLeeds 16000.00 - 18000.00 GBP Annual: Anonymous: Customer Service Advisor/AdministratorLeeds & Surrounding AreasGBPCompetitiveDuring these uncertain times Taskmaster Leeds are looking to register exp Leeds

Jobs Anonymous: Customer Service Administrators »
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Southampton, ENG (uk)

PETA Limited

Found in ZipRecruiter - On completion of the apprenticeship and the additional learning the company will provide further ... Customer Service Practitioner Level 2 * Functional Skills in English and Maths if required ...

Jobs Apprentice Customer Service Advisor »
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Gosport, ENG (uk)

PETA Limited

Found in ZipRecruiter - Once the apprenticeship has been completed then the business would like the individual to stay to ... Customer Service Practitioner Level 2 * Functional Skills in English and maths if required ...

Jobs Apprentice Customer Service Advisor »
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Reading, ENG (uk)

Gema

Found in ZipRecruiter - ... tasks, customer service duties and manual tasks. Job duties will include: * Taking orders and ... Functional Skills maths (unless exempt) Apprenticeship standard Business Administrator Level 3 (A ...

Jobs Customer Service/Operative Apprentice »
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Reading, ENG (uk)

Bayer

Found in ZipRecruiter - Bayer Apprenticeship Scheme The UK Bayer apprenticeship development program provides those who are ... We are currently recruiting for two Early Career Customer Service Apprentices based in the Reading ...

Jobs Early Careers - Customer Service Apprentice »
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Reading, ENG (uk)

Calex

Found in ZipRecruiter - VEHICLE SERVICE ADVISOR APPRENTICESHIP The role of a Vehicle Service Advisor is to provide each and every one of our customers with consistently high levels of service at every contact with our ...

Jobs Customer Service Advisor Apprenticeship »
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Glasgow, SCT (uk)

CV- Library

Found in ZipRecruiter - Not your typical Customer Service job Do you love customer service and are you motivated by making ... apprenticeship study if you'd like it employee assistance programme because we want you to succeed ...

Jobs Customer Service Consultant »
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The previous job ads are the result from searching for:

Jobs Customer Service Apprenticeship

  Evaluation : 3.0 out of 5
based on 16 interactions.

I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: -...


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