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Birmingham (uk)

Found in Reed - with the suitable customer service and administration experience to prospectively begin a new role commencing I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: - Process work in line with agreed procedures, business rules and scripts. This could include, but is not limited to, making calls, answering calls, responding to emails and queries, taking messages or processing transactions. - Learn the procedures and understand parameters of producing quality output. - Process work to a defined level of quality. - Resolve queries, escalate as necessary (e.g. team leader/manager) and log if necessary. - Schedule and prioritise allocated work on a daily basis. - Distribute information and when required, work to other members or groups. - Support line management on any additional admin when required. - Maintain records for audit purposes. - Ensure deadlines are adhered to. The right candidate should expect a pay rate of 9.62 per hour. This will be a full time role temporariliy based in Birmingham City Centre with the prospect to possibly relocate within the Birmingham area. If you believe that you would be an ideal candidate, please apply online with your most up to date CV and experience.

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Liverpool (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Newcastle (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Leeds (uk)

Found in Reed - Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known organisation based in South Leeds is looking to recruit an Inbound Customer Service Advisor to join their experienced and successful team in their this is a temporary role with the possibility of going permanent. You will be responsible for undertaking a variety of administrational duties which will include inputting data, answering telephone calls and dealing with queries. To apply for this role you must possess excellent customer service skills, be computer literature with superb attention to detail. The hours and days of work vary and you expected to work 27.5 hours per week covering various shift patterns which will be confirmed from the outset and may include: - Monday - Friday 08.00 - 16.00 or 09.00 - 17.00 or 10.00 - 18.00 or 11.00 - 19.00 or 12.00 - 20.00 Saturday 09.00 - 17.30 Sunday 10.00 - 16.00 Applicants must be flexible to work 1 day at the weekend and or 1 week day shift possibly finishing at 20.00. Possible start dates late May / early June 2020 dependant on the circumstances of the Government Lock Down. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic salary rising after 6 months We want great people to come and work for us and in return we will teach you everything you need to know and guide you through your career, offering lots of incentives and genuine progression opportunities.. Whilst a lot of businesses are unfortunately experiencing a slow down due to the current situation with regards Covid 19 we are still busy and looking to grow our Customer Service team in Manchester! The start date will be in June - This may initially be homeworking (Just until we are all able to work from our office in Manchester City Centre) Working for us as a Customer Service Advisor you will receive: * 20,000 basic salary, rising after 6 months * 25 days holiday PLUS bank holidays * Fantastic offices in Manchester City Centre * Pension * Annual Bonus We have ambitious plans for 2020 and beyond so we want great people to come and work for us!! As a Customer Service Advisor you will be the face of our brand, so we are looking for people who are passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator and enjoy being challenged! You don?t want to miss out on this opportunity - APPLY NOW for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Nottingham (uk)

Found in Reed - Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment. Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact our customers have with Sports Direct. Role Purpose To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Sports Direct. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers? experience with Sports Direct is the best that it can be. Key Responsibilities: * Provide excellent and personable Customer Service to Sports Direct customers through all available channels * Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer?s needs. * Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Sports Direct. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Sports Direct functions to reach best resolutions and through that actively promote best practice. * Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Essential Skills/Experience : * Excellent written, verbal and presentation skills * Committed to the delivery of an exceptional level of customer service * Excellent PC literacy and a working knowledge of Microsoft packages * Ability to work well under pressure and multi task * Ability to pay close attention to detail and not scared to challenge the norm and think outside the box * Natural ability to work independently within an established team * Show respect to others in a positive manner and build strong working relationships * Strong team player and role model, capable of gaining trust from your team and peers * Enthusiastic, positive, resourceful and resilient. In return for joining us at Sports Direct, you will receive a competitive salary, staff benefits (including staff discount), ongoing training, coaching and support with many opportunities to progress within the company as we continue to expand. If you believe you meet the above criteria and feel that this could be the role for you then what are you waiting for? *******APPLY NOW!******* Customer Service Advisor Facebook Twitter LinkedIn Instagram $(document).ready(function() { var link = $(?.apply-link?).attr(?href?); $(?.jd-apply a?).attr(?href?, link) var headline = $(".jd-footer-headline").text().split(/ /); $(".jd-footer-headline").html( headline.slice(0, Math.floor(headline.length / 2)).join(" ") " " headline.slice(Math.floor(headline.length / 2)).join(" ") ); });

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Belfast (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Leeds (uk)

Found in Reed - after their Financial Services customer. During these unprecedented times, they understand some Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Bristol (uk)

Found in Reed - and ambitious Customer Service Administrator to be based at their Bristol office. What they are looking Due to the current situation, this employer is offering interviews inline with social distancing guidelines. They have available PPE and a large meeting room to ensure that the 2 metre distancing guideline is met. This is an opportunity to join a leading online luxury beauty retailer. They are growing both in the UK and internationally. To sustain this growth and improve their service they are looking for a savvy and ambitious Customer Service Administrator to be based at their Bristol office. What they are looking for: - They believe that a good attitude is just as important as knowledge and work experience. - You can put yourself in the customer?s shoes and you?re constantly thinking about the customer experience. - Great with people over the phone and email. - You?re an approachable team member who can also work independently. - You?re a devil for the detail and get tasks right, first time and to the deadline. Main Duties - Providing excellent customer service using email, phone and live chat. - Maintain a high level of customer feedback. - Problem solving - Working with bespoke software - Provide administrative support as requested. - Provide/organise hospitality. - Full training and support is provided. What?s in it for you?? - Salary starts at 15,000 - 18,000 - 37.5 hours per week - 20 days holiday, - Pension scheme - Scope for advancement - Flexible Working

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Leeds (uk)

Found in Reed - Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them for between 9 and 12 months, working full time in their head office. The successful candidate will be naturally curious, and willing to go the extra mile to provide their customers with the support they need. You?ll provide a red hot service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Day to day you?ll be: Contacting customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years? worth of satisfactory references. Inclusion is at the heart of our culture. It?s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

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London (uk)

Found in Reed - A large Housing Association is currently looking for a Customer Service Executive on a 3 month A large Housing Association is currently looking for a Customer Service Executive on a 3 month temporary basis in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Essential Requirements Ideally looking for someone who has worked in an office based Customer Service role Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice

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Birmingham (uk)

Found in Reed - Customer Service Coordinator 19,000 - 21,500 bonus potential B45 Your new company Your new employer Customer Service Coordinator 19,000 - 21,500 bonus potential B45 Your new company Your new employer is a business consulting and an outsourcing firm that has offices all over the globe. Your new role As a Customer Service Coordinator, you will be responsible customer handling on behalf of a client. You will be helping customers resolve any questions or queries in a timely and patient matter. You will proactively recommend suitable solutions, services or products and comply with all company policies and procedures. What you?ll need to succeed To be successful, you must be an experienced customer service individual with great phone etiquette. You must be a team player, with strong computer skills. What you?ll get in return My client offers a fantastic salary of up to 21,500 based on experience, as well as a bonus scheme. They offer a fantastic annual leave allowance and company benefits. What you need to do now If you?re interested in this role, click ?apply now? to forward an up-to-date copy of your CV, or call us now. If this job isn?t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C?s, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Leicester (uk)

Found in Reed - looking to recruit motivated and ambitious sales and customer service advisors who possess drive Location:Leicester with the potential to work from home. Salary: 18,000 rising to 22,000 after 3 months successful probation (OTE 45k ) Type:Full Time 35 hours Hours:Mixture of shifts 10am - 6pm or 2pm - 8pm (Saturday Mornings x 2 per month - able to work from home on Saturdays) This employer is currently looking to recruit motivated and ambitious sales and customer service advisors who possess drive and determination to succeed. With previous customer service and sales experience, you will take full responsibility for converting generated leads to new business in line with their company?s targets. They?re looking for confident, outgoing people that have a dedicated work ethic and that will strive towards "EXCEEDING" targets while contributing to a one team ethos. The position is a multi-disciplinary role with the applicant needing to demonstrate a strong sales aptitude, with perseverance and self-motivation controlling the sales process from start to finish. This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. Requirements for this role: - Demonstrated sales from service experience with an "Amazing "telephone manner - An ambitious individual with drive and determination to achieve targets whilst maintaining high quality assurance levels - Previous experience within a target driven environment, taking full responsibility to identify cross sales opportunities enhancing your own/team targets - Strong organisational/ time management skills balancing customer call backs and completing new order administration - The ability to work independently but to also work effectively as part of a team - Be able to demonstrate perseverance and self-motivation to take the sales process from start to finish - Tenacity to handle objections and rejections while continuing with a positive attitude towards existing and potential customers - Enjoys fostering sustainable conversations to build our reputation and trust in the marketplace - Be adaptable to change, the business is in a period of growth, they are continually learning and adapting to put the business in the strongest position for success. This means you need to be able to be flexible and not be frustrated by change - Proven ability to manage client relationships with sensitivity & professionalism within the field of Wills and Lasting Powers of Attorneys Benefits: - Competitive base Salary of 18,000 to 22,000 - Realistic earnings of up to 45k - Monthly bonus based on achieving targets - Company laptop - Pension contribution after 3 months? probation completion - Full classroom training and induction to give you the best possible start - One team ethos with a fun and supportive workforce Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

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Leeds (uk)

Found in Reed - Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client is looking to recruit a Outbound Customer Service Advisor to be based in Leeds. Job responsibilities: Contacting customers Establishing requirements Passing leads to the sales team Understanding product ranges Updating the database Processing orders Identify new clients Meeting targets First point of resolution for all inquiries Requirements: Have excellent customer service skills. Have excellent communication skills. Be computer literate. Can do attitude Good attention to detail. Flexible to work shifts. Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

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Liverpool (uk)

Found in Reed - on import/export processes. Participate in investigations as a response to customer complaints/deviations Job Content Arrange adhoc shipments of miscellaneous items from our manufacturing site, including packaging, labelling and documentation. Prepare accurate, compliant documentation. Understand and fully comply with import / export regulations. Organise ambient, cold chain and hazardous shipments Work with Contract Manufacturers and Third Party Warehouses. Work collaboratively with internal and external partners to support cost and lead time reduction. Provide guidance and direction to internal and external groups on import/export processes. Participate in investigations as a response to customer complaints/deviations. Provide support in all Customs related matters; provide ad hoc support to internal and external parties in all customs matters as required. Liaise between forwarders and agents to obtain up to date shipment information and provide customs clearance instructions when required. Preferred Skills Good knowledge of GMP/GDP requirements. Good knowledge of Import/Export Documentation & Import/Export Regulations Good knowledge of SAP Good knowledge of IMDG/IATA regulations Good Knowledge of Customs Legislation  Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert.

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Sheffield (uk)

Found in Reed - Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly reputable, people orientated, national construction business. This is an exciting opportunity for an experienced customer service professional to join an established team based in Sheffield to help continue the businesses rapid growth. The purpose of the role is to provide an outstanding level of customer service and ensure that the customer?s experience with the business is always to the highest standard. The successful candidate will be dealing with a wide portfolio of customers and providing accurate reporting and analysis to the business. Responsibilities will include; - Monitoring and responding to all customer related mailbox queries within agreed timescales - Maintaining accurate and concise records of all communication - Action and report all issues received through the system ensuring to adhere to timeframes set out in service level agreements - Sourcing and identifying relevant customer information to ensure you can give the best level of customer service - Updating the internal databases continuously and sending monthly reports as and when required - Producing reports analysing the common trends and other relevant weekly updates - Providing support to regional offices for any customer related queries - Contacting customers throughout their journey to ensue they are fully aware of timeframes Requirements: - Experience working within a customer service role is essential - Excellent telephone manner with a strong customer focused approach - The ability to work effectively as part of a team - Strong written and verbal communication skills with focused attention to detail - Good time management and the ability to multi-task to meet set deadlines Package: - 26 days per annum plus bank holidays - Discretionary Bonus Scheme - Holiday Buy Back Scheme - Company Pension Scheme - Private Medical Insurance Scheme - Life Assurance Scheme Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

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Newcastle (uk)

Found in Reed - City Centre. Our client require a customer service advisor to join their business on a temporary basis NRG are thrilled to be supporting an award winning technology client on the outskirts of Newcastle City Centre. Our client require a customer service advisor to join their business on a temporary basis. The role is to start ASAP and will require the successful candidate to flexible to work 37.5 hours per week - the hours will be between Friday - Sunday with 2 additional days through the week, and the working hours will be between 7:30am-11pm. The successful candidate will work on a rota basis. The role will initially be a home based role, but will eventually return to being an office based role. Therefore the successful candidate will be required to complete a DBS clearance. The role will require the successful candidate to provide customer service support to customers over numerous platforms including web chat and emails as well as some phone work too. The successful candidate will have experience working within a similar environment previously either in a call centre or web chat based role. If you are interested in the role and think you are the right fit for this role, please apply today.

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Manchester (uk)

Found in Reed - Job Title - Customer Service Team Manager Job Salary - 25,000 - 30,000 DOE Job Location Job Title - Customer Service Team Manager Job Salary - 25,000 - 30,000 DOE Job Location - Manchester City Centre! State of the art offices! Great working hours! We are looking for an experienced Customer Service Team Manager to join our Manchester office and become part of an established and successful customer service function, that is renowned in the industry for providing exceptional service and boasts 4.5 out of 5 on trustpilot. Despite the current challenges due to Covid19 we are still very much active and growing as a business. If you are passionate about customer service and getting the most out of your staff in a dynamic environment then this could be the right opportunity for you. The job: Driving the performance of your team of customer service advisors to ensure quality targets & KPI?s are consistently met Coaching & developing new starters Daily management of your team and conducting team meetings Developing staff through monthly 121?s Providing staff with ongoing training and coaching What we are looking for: Previous experience of managing a customer service team ideally within a FCA regulated call centre environment Ability to work under pressure and manage your time effectively Self-motivated, ambitious and determined If you feel you have the drive and ambition to be successful in this role please apply immediately! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Jobs Customer Service Team Manager »
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Stoke-on-Trent (uk)

Found in Reed - Job Title: Customer Service Advisor Salary: 11,401 Contract: Permanent Work Pattern: 25 Hours Per Job Title: Customer Service Advisor Salary: 11,401 Contract: Permanent Work Pattern: 25 Hours Per Week Location: Meir Park, Stoke-on-Trent Come and be part of a flexible, multi-skilled and continuously improving team providing exceptional customer service to both internal and external customers from order input through to order fulfilment. Through answering incoming calls and e-mails, taking and inputting orders, and answering enquiries and questions, you will provide a first-rate service and thrive within our exceptional team. What you?ll do: Manage large amounts of inbound and outbound calls in a timely manner following communication scripts when handling different topics. Identify customer requirements/complaints, clarify information, research every issue and provide solutions or alternatives. Process all customer?s orders in an accurate and timely manner and in line with personal targets. Record customer requirements/complaints in a comprehensible way where necessary in the contact centre call logging database. Be personally responsible for ensuring own logged calls are progressed through to satisfactory conclusion by either issue?s resolution or through issue escalation and closure. Always remain positive, courteous and polite when dealing with inbound and outbound customers regardless of the situation. Work with key internal and external stakeholders to deliver on time and in full deliveries to our customers by sharing known incidents and advising on best practice. Provide support and feedback to both internal and external customers in arranging product returns and be responsible for ensuring customer?s accounts and credits are accurate and up to date. Carry out activities associated with special services such as but not restricted to ?Made to Measure? and ?Customisation? and any reasonable management request. Undertake training across the department in new processes and activities as well as being responsible for maintaining own development The associate will be aware of impacts to ?on time and in full? deliveries to the customer as well as an in-depth understanding of customer complaints and appropriate resolution Through first-hand experience of customer issues, the associate will be required to actively look for root cause and opportunities to prevent re-occurrence. By being part of continuous improvement initiatives, this role can deliver value for the customer resulting in higher satisfaction ratings. Key knowledge and skills required for the role: Computer literate. Ability to communicate at different levels such as members of the public or professional bodies. Pleasant, polite and professional telephone manner. Ability to multi-task in a fast-paced environment. Accuracy and ability to follow instructions. In return we can offer you: Competitive salaries Excellent training & development opportunities Paid Holidays Workplace pension scheme Staff Discount Travel Loans and more? If you want to help us with our purpose, of looking after people?s most precious thing, their health and wellbeing, and you?re keen to progress your career with a business that?s going to disrupt the market, then join us. We reserve the right to close this vacancy in advance of the closing date.

Jobs Customer Service Advisor »
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Sheffield (uk)

Found in Reed - business who are on the lookout for money motivated customer service advisors to join their rapidly Are you an enthusiastic, energetic and friendly go-getter who wants to help make a difference to customers spending on their energy supplier? If so, we want to hear from you! Our client is a fast paced business who are on the lookout for money motivated customer service advisors to join their rapidly expanding team. Salary - 18.137K Hours - Monday - Friday 10am-7pm and 1 in 4 Saturdays 10am - 2pm. Desirable experience includes the following: - Customer service Cordant Group is an equal opportunities employer

Jobs Inbound Customer Service Advisor »
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Birmingham (uk)

Found in Reed - they are now looking for an experienced customer service manager for their offices in Birmingham. Client My client is a successful organisation who supply to manufacturing industries. Due to progression they are now looking for an experienced customer service manager for their offices in Birmingham. Client Details My client is a successful organisation who supply to manufacturing industries. Due to progression they are now looking for an experienced customer service manager for their offices in Birmingham. Description The role: To oversee a team of 10 staff Responsible for sales order processing Customer services You will manage the day to day running of the customer service team. You will be responsible for ensuring that an excellent service is provided to customers at all time, and you will oversee the quality control of the customer service and sales order processing team - resolving more complex queries received by the teams. You will need to lead and guide team members and will ensure services are delivered in line with strategic aims, values, policies, and operational standards. Overall you will be working towards creating a high performing team who will deliver to agreed targets, and to maximise outcomes for customers and the business. Ensuring excellent customer service is provided at all times, adhering to company guidelines Monitoring staff productivity through KPIs to improve retention Focus on solutions to customer issues Coach and train the team Identify and implement opportunities for problem prevention Profile The ideal applicant will have: A background in customer service management Previously managed a team of over seven staff A background whereby they have managed teams remotely Exceptional administration skills/sales order processing Excellent communication skills, both written and verbal Proven ability to work using initiative Strong decision making/problem solving skills Highly confident across the MS office suite, intermediate in Excel Confident individual with strong leadership skills Applicants with a technical background or with a background in manufacturing will be at an advantage however my client is also keen to see applicants from other sectors too. Job Offer Salary 30,000 - 35,000 & package To apply for this position please submit your current CV.

Jobs Customer Services Manager »
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Leicester (uk)

Found in Reed - Customer Service Executive (German) Up to 20,500 Benefits Rothley Are you a fluent German speaker Customer Service Executive (German) Up to 20,500 Benefits Rothley Are you a fluent German speaker? We are recruiting for an online luxury brand business who are looking for a customer service professional to manage their German customer base. Duties will include * Liaising with German customers via email and telephone * Delivering an excellent customer service experience * Processing customer orders, exchanges and returns * Account management and credit control * Ensuring a positive customer experience Skills and experience required * Fluent English and German (written and spoken) - essential * Excellent communication skills and telephone manner * Previous experience in a customer relations role, contact centre and/or retail In return for your German speaking customer service skills our client will provide full training and support and the opportunity to develop a rewarding career. Apply NOW!!!

Jobs German Customer Service »
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Belfast (uk)

Found in Reed - We are looking Customer Service Advisors to work from home receiving calls for a number of our We are looking Customer Service Advisors to work from home receiving calls for a number of our clients on both a Full Time or Part Time basis. Do you have young children and want to work from home in order to care for them? Perhaps you are caring for ailing parents or disabled family members? Maybe you move frequently, or you simply dream of working from the comfort of your home? Work from home specialists our client is rapidly expanding in the UK and are on the lookout for customer service representatives who are interested in representing some of the UK?s biggest brands. This opportunity is not just ideal for candidates who possess customer service, telesales and lead generation or even call centre experience but also those who have the aptitude, drive and transferable skills to explore this unique opportunity. Working from the comfort of your own home -and within flexible hours - you?ll provide inbound customer service and sales support - on a full time OR part time basis. You?ll handle calls from customers - from general customer support queries to complaints to potential telesales opportunities. You?ll be expected to handle all customer interactions in a professional manner and understand the importance of first call resolution and first class customer satisfaction. Interested so far? Then ask yourself these questions to see if our clients model is for you: Are you based in the UK? Do you possess a clear telephone manner and first class customer service skills? Do you have a quiet environment from which to work from home? Do you have good quality broadband & a phone line you can dedicate whilst servicing? So if you want to work from home and bring an end to the 9-5 commute APPLY NOW and complete our simple initial application form. If your initial application form is successful we will contact you within 24 hours to advise you of the next stage in the application process. r and bring an end to the 9-5 commute APPLY NOW!

Jobs Customer Service Agent »
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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre - Potential option to work Job Title: Customer Service Advisor Job Location: Manchester City Centre - Potential option to work from home Job Hours: 37.5 hrs per week - Flexible shifts! Stay safe while you work from home as a Customer Service Advisor! We are looking for great Customer Service Advisors based in the Manchester area. The flexible Customer Service job offers a rate of 10 per hour. The Customer Service Advisors will deal with enquiries from people who have queries about the CV19 pandemic To succeed in this Customer Advisor job, you will need: Previous experience in customer services and the ability to relate well to people The ability to support customers over telephone, chat and email You MUST have your own laptop or computer with Windows 8 or 10 and home broadband Your MUST have headset with a microphone (headphones are ok!) Flexibility to work a rotating weekly shift pattern of 8 am - 4 pm and 1.30 pm - 9.30 pm, 37.5 hours per week. In return, you will earn up to 10 an hour, receive excellent training and benefit from a supportive team who will help you settle in and get to grips with the Customer Advisor role. While the Covid-19 crisis lasts, your home office will be part of our client?s Manchester call centre. In the current climate, these Customer Service Advisor roles in Manchester will be extremely popular, so please apply now and avoid missing out! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Jobs Customer Service Advisor »
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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start!!Gateshead37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

Jobs Anonymous: Customer Service Advisor »
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Edinburgh (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per hourDuration - 6 month ongoing temporary to permanent opportunityMay start date Edinburgh

Jobs Anonymous: Customer Service Advisor »
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Sunderland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport with customers? If yes, this may be the PERFECT opportunity for you...Our client, a Sunderland

Jobs Anonymous: Customer Service Advisor »
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Bedfordshire (uk)

Found in Fish4Jobs - in Bedford, working as a Customer Service Co-ordinator. You will be supporting to help improv Bedfordshire 8.50 - 8.72 GBP Hourly: Anonymous: An exciting opportunity to join one of our clients based in Bedford, working as a Customer Service Co-ordinator. You will be supporting to help improv Bedfordshire

Jobs Anonymous: Customer Service Coordinator »
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Sunderland (uk)

Found in Fish4Jobs - 10.00 - 11.00 GBP Hourly: Anonymous: An exciting opportunity to for a Customer Service Executive 10.00 - 11.00 GBP Hourly: Anonymous: An exciting opportunity to for a Customer Service Executive to join a leading Financial Services business, based in Sunderland. This is a 6 month cont Sunderland

Jobs Anonymous: Customer Service Executive »
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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross, HertsGBP23,000 pro rata and Bonus and BenefitsOur client, a Global car finance Hertfordshire

Jobs Anonymous: Customer Services Advisor »
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Leicestershire (uk)

Found in Fish4Jobs - Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Advisor based in North Leicester. As the Customer Service Advisor you will co Leicestershire

Jobs Anonymous: Customer Service Advisor »
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Sunderland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Advisor - Fraud, SunderlandThe companyGlobal financial Competitive: Anonymous: Customer Service Advisor - Fraud, SunderlandThe companyGlobal financial organisationCompetitive SalaryPension SchemePrivate Healthcare schemeOnsite pe Sunderland

Jobs Anonymous: Customer Service - Fraud »
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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus and BenefitsThis role is still live , but start date may be delaytedOur client, a Global Hertfordshire

Jobs Anonymous: Customer Service Advisor »
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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Hours per week (between 7am - 11pm Monday - Sunday) Immediately starts!! * Gateshead

Jobs Anonymous: Customer Service Representative »
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Leeds (uk)

Found in Fish4Jobs - 16000.00 - 18000.00 GBP Annual: Anonymous: Customer Service Advisor/AdministratorLeeds 16000.00 - 18000.00 GBP Annual: Anonymous: Customer Service Advisor/AdministratorLeeds & Surrounding AreasGBPCompetitiveDuring these uncertain times Taskmaster Leeds are looking to register exp Leeds

Jobs Anonymous: Customer Service Administrators »
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Northern-Ireland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Could you help Lloyds Banking Group become the best bank for customers Competitive: Anonymous: Could you help Lloyds Banking Group become the best bank for customers? As one of the UK�s leading financial services Groups, Lloyds Banking Group are Belfast

Jobs Anonymous: Customer Service »
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ST5, ENG (uk)

Blue Arrow

Found in ZipRecruiter - Customer Service Assistant Location: Working from home - Please see below for home working requirements Pay Rate: £9.30ph Contract Term: Temporary - 12 week contract initally Working Hours ...

Jobs Customer Service Advisor - Working from Home »
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Leicester, ENG (uk)

Blue Arrow

Found in ZipRecruiter - Blue Arrow is supporting one of our clients in recruiting Customer Service Advisors to work on a Home Working project. Critical telephone support services are needed now more than ever and as a ...

Jobs Home Working Customer Service »
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Bangor, WLS (uk)

Natwest

Found in ZipRecruiter - Join us as a Customer Service Representative * You'll be the first point of support for our personal banking customers in one of our telephony banking teams * We'll look to you to deliver excellent ...

Jobs Customer Service Representative »
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Swindon, ENG (uk)

Learn Direct

Found in ZipRecruiter - Become a Customer Service Advisor with learndirect's Get A Job programme and succeed in a industry you will love. The Get a Job programme will give you; * Bespoke CV advice service * Access to our CV ...

Jobs Customer Service Advisor »
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Glasgow, SCT (uk)

HRC Recruitment

Found in ZipRecruiter - Dutch Customer Service Advisor - Glasgow - Salary 18,000 p/a Does the idea of working in modern city centre offices in Glasgow City Centre appeal to you? Are you interested in utilising your language ...

Jobs Dutch Speaking Customer Service »
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Belfast, NIR (uk)

TTEC (UK) SOLUTIONS LIMITED

Found in ZipRecruiter - When everything's connected how we connect is everything... and we'd like to connect with you too We are looking for you to help us deliver exceptional customer experiences as a Customer Service ...

Jobs Customer Service Representative - German Speaker »
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The previous job ads are the result from searching for:

Jobs Customer Service

  Evaluation : 3.0 out of 5
based on 16 interactions.

I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: -...


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