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Leeds (uk)

Found in Reed - for a French Speaking Customer Service Advisor to join their growing team at their offices based in Leeds Page Personnel are currently working with a well known business who have an exciting opportunity for a French Speaking Customer Service Advisor to join their growing team at their offices based in Leeds. Client Details Page Personnel are currently working with a well known business who have an exciting opportunity for a French Speaking Customer Service Advisor to join their growing team at their offices based in Leeds. The business has seen consistent growth recently and so requires extra assistance within their customer service team! They have excellent on site facilities, with free parking and other company benefits. Description As French Speaking Customer Service Advisor, you will report into the Customer Service Manager. Duties will include, however, not be limited to; handling customer queries over the phone and email, report customer feedback, ensure a friendly and professional manner when dealing with customer complaints and queries and offer support and advise to customers. Profile Have held a similar position previously in a professional environment Previous Customer Service experience Fluent in speaking and writing French. Job Offer 18,000 - 20,000 annual salary generous company pension company events free on site parking plush offices on boarding remotely well known business company discounts

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Belfast (uk)

Found in Reed - conducting video interviews & providing laptops to remotely on-board successful applicants to the firm One of Belfast?s LEADING independent Insurance Brokers based in City Centre are currently conducting video interviews & providing laptops to remotely on-board successful applicants to the firm. This is a rare vacancy for the Belfast market ? in offering a clear roadmap to career development, within a growing firm which will offer longevity in the prospects it offers. It?s essential you have minimum 6-8 months recent (within the last year)  insurance experience. Typically the Renewals Administrator/Trainee Advisor will: Service renewal invites across both Commercial & Personal Lines department This will involve introduction calls with the customers. Match customers to insurance policies that best meets their insurance needs when issuing renewal terms. Follow up and issue the relevant documentation when an advisor has completed a renewal sale. Administer the general administration of insurance policies while adhering to compliance regulations. Clear roads to progression in an environment which encourages personal development. In return you will receive a competitive salary, performance related bonus, travel to work schemes, 23 days annual leave plus 9 days statutory holidays. If interested, please apply or get in touch with Heather Yardley at REED Insurance. 

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Leeds (uk)

Found in Reed - of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Nottingham (uk)

Found in Reed - Title: Customer Service Advisor Location: Nottingham Salary: 9 - 11 per hour Job responsibilities Title: Customer Service Advisor Location: Nottingham Salary: 9 - 11 per hour Job responsibilities : Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirement and Attributes: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude Good attention to details Data analysis skills. Good online eCommerce sense. If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!

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Coventry (uk)

Found in Reed - Job Title: Customer Account Advisor 12 month fixed term contract Salary: 21,000 Location: Outskirts Job Title: Customer Account Advisor 12 month fixed term contract Salary: 21,000 Location: Outskirts of Coventry An exciting opportunity has come available to join a reputable company to support in an account manager / customer analyst position to develop customer relationships, analyse accounts and add value to your customer accounts. This is a transactional role which requires strong customer service and analytical skills. This is a 12 month fixed term maternity contract. Key Duties/Responsibilities: * Processing customer orders in a timely manner and advising on despatch * Maintaining effective data, reconciling data, invoicing and updating administration for customer accounts * Responsible for promptly responding to all customer queries and complaints * Build long term relationships with customers and delivering first class customer service * Negotiate confidently with customers regarding price increases, margins and setting up new contractual terms * Data analysis of customer accounts and producing monthly MI reports * Daily use of Excel using pivot tables, v look ups and formulas * General administration duties such as updating CRM database, scanning and filing documentation electronically Key Skills/Experience Required: * Proven background in a customer service / account management role is essential * Ability to prioritise your workload and excellent time management and organisational skills * Ability to probe and confidently question customers * Analytical mindset with the ability to analyse financial data * Naturally commercially astute * Friendly and professional manner * Hardworking, motivated and driven Benefits: * 25 days holiday plus 8 Bank Holidays * Private healthcare * Free parking It is expected for this role to have a start date in July or August 2020. Interviews will be completed by video link. If you are actively looking for a new opportunity then please click to apply. If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position. Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd. Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.

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Leeds (uk)

Found in Reed - Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday to Friday Do you love helping others? Are you looking for a new role in which you can really help those in need? Interested in working in a team environment delivering customer care and assisting with patient queries? BENEFITS Brand New Offices Contributory pension (discounted insurance Aviva*) Employee discount site Fantastic Training Working in a team environment 25% Discount on staff health and beauty purchases Social events throughout the year Park Life Membership (exclusive offers and discounts for The Springs, Leeds) Free onsite parking and refreshments Cycle to work scheme 25 days annual leave increasing with service, plus bank holidays. ROLE Providing great customer service to new and existing patients. Controlling, managing and ordering medication. Working across a number of platforms including calls, emails, social media and live chat. Prioritise tasks and multitask when needed Ability to hit KPI?s and targets Good computer and keyboard skills. THE PERSON At least one year?s experience in a call centre environment. At least one year?s experience with a customer service environment. Peoples person Highly motivated with the desire to succeed. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please click here: http://privacy/

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Leeds (uk)

Found in Reed - . Our client is looking for Financial Care Advisors to join them by mid-June on a temporary basis until NRG are thrilled to be supporting a brilliant client located on the outskirts of Leeds City Centre. Our client is looking for Financial Care Advisors to join them by mid-June on a temporary basis until March 2021. The site is located close to main public transport links, making it a very accessible workplace to get to. Our client is looking for experienced customer service professionals who have experience of working within a contact centre environment. Experience of working within banking/financial services would be a benefit for this role. Day to day you?ll be: Contacting our customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. Skills: We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations.

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Coventry (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

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Liverpool (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic salary rising after 6 months We want great people to come and work for us and in return we will teach you everything you need to know and guide you through your career, offering lots of incentives and genuine progression opportunities.. Whilst a lot of businesses are unfortunately experiencing a slow down due to the current situation with regards Covid 19 we are still busy and looking to grow our Customer Service team in Manchester! The start date will be in June - This may initially be homeworking (Just until we are all able to work from our office in Manchester City Centre) Working for us as a Customer Service Advisor you will receive: * 20,000 basic salary, rising after 6 months * 25 days holiday PLUS bank holidays * Fantastic offices in Manchester City Centre * Pension * Annual Bonus We have ambitious plans for 2020 and beyond so we want great people to come and work for us!! As a Customer Service Advisor you will be the face of our brand, so we are looking for people who are passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator and enjoy being challenged! You don?t want to miss out on this opportunity - APPLY NOW for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Nottingham (uk)

Found in Reed - Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment. Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact our customers have with Sports Direct. Role Purpose To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Sports Direct. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers? experience with Sports Direct is the best that it can be. Key Responsibilities: * Provide excellent and personable Customer Service to Sports Direct customers through all available channels * Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer?s needs. * Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Sports Direct. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Sports Direct functions to reach best resolutions and through that actively promote best practice. * Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Essential Skills/Experience : * Excellent written, verbal and presentation skills * Committed to the delivery of an exceptional level of customer service * Excellent PC literacy and a working knowledge of Microsoft packages * Ability to work well under pressure and multi task * Ability to pay close attention to detail and not scared to challenge the norm and think outside the box * Natural ability to work independently within an established team * Show respect to others in a positive manner and build strong working relationships * Strong team player and role model, capable of gaining trust from your team and peers * Enthusiastic, positive, resourceful and resilient. In return for joining us at Sports Direct, you will receive a competitive salary, staff benefits (including staff discount), ongoing training, coaching and support with many opportunities to progress within the company as we continue to expand. If you believe you meet the above criteria and feel that this could be the role for you then what are you waiting for? *******APPLY NOW!******* Customer Service Advisor Facebook Twitter LinkedIn Instagram $(document).ready(function() { var link = $(?.apply-link?).attr(?href?); $(?.jd-apply a?).attr(?href?, link) var headline = $(".jd-footer-headline").text().split(/ /); $(".jd-footer-headline").html( headline.slice(0, Math.floor(headline.length / 2)).join(" ") " " headline.slice(Math.floor(headline.length / 2)).join(" ") ); });

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Plymouth (uk)

Found in Reed - our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time As a business Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more, Be Customer Obsessed. We run our business by these values and they are reflected in all our roles, see below how you will embody them as a Customer Resolutions Advisor . This is a great time to be joining us, we?ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us. As a Customer Resolutions Advisor , you will responsible for resolving the issues of undelivered & delivery disputed parcels that have impacted the customer journey. You will resolve enquiries from clients and end customers by telephone, email and CRM the role holder will take proactive action within local depots to identify physical whereabouts of lost parcels by working alongside Depot and Field Teams. This role will be based in the depot, not in the call centre. You will also; Prioritising and clearing the UP queue having contacted Clients and Customers to establish correct addresses / label / packaging issues so that they can be segregated for return to sender or re-sending to the customer Ensure a timely response to email queries from customer service i.e. addresses queries/delivery disputed within an agreed SLA of 4 hours Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer. Work with Compliance Managers to ensure business rules and criteria for courier compliance is applied when parcels are incorrectly scanned as delivered/returned to depot Conduct thorough depot searches to locate missing parcels ensuring CRM enquiries are fully resolved within SLA and customers/clients updated accordingly Investigating queries, identifying the location of parcels, contacting our couriers for updates and where necessary feeding back to client or customer To be successful in this role; This role is a really important role in Hermes as you be the point of contact for our customers ensuring they receive a great service and their query is resolved quickly and professionally. You will have experience of end to end enquiry case management in a customer services environment and have managed customer complaints. You will be emotionally intelligent able to deal with multiple customer cases at a time sometimes of a challenging nature and can diffuse a situation so that the best outcome for the business and customer is reached. Most importantly you will be courteous, friendly and helpful, taking ownership of all enquiries, striving to find first time resolution for all customer queries. So what can we offer you? We can offer you a competitive salary and 22 days annual leave. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we?re sure we?ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training. Hermes isn?t just about parcels; it?s about people and being part of a team. Building those key relationships internally and externally, delivering an excellent customer service experience. If you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of Hermes!

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Leeds (uk)

Found in Reed - Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known Inbound Customer Service Advisor 9.44 per hour Free Car Parking! My client a well-known organisation based in South Leeds is looking to recruit an Inbound Customer Service Advisor to join their experienced and successful team in their this is a temporary role with the possibility of going permanent. You will be responsible for undertaking a variety of administrational duties which will include inputting data, answering telephone calls and dealing with queries. To apply for this role you must possess excellent customer service skills, be computer literature with superb attention to detail. The hours and days of work vary and you expected to work 27.5 hours per week covering various shift patterns which will be confirmed from the outset and may include: - Monday - Friday 08.00 - 16.00 or 09.00 - 17.00 or 10.00 - 18.00 or 11.00 - 19.00 or 12.00 - 20.00 Saturday 09.00 - 17.30 Sunday 10.00 - 16.00 Applicants must be flexible to work 1 day at the weekend and or 1 week day shift possibly finishing at 20.00. Possible start dates late May / early June 2020 dependant on the circumstances of the Government Lock Down. CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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Leeds (uk)

Found in Reed - of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Leeds (uk)

Found in Reed - Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them Our client, based in Leeds City Centre is looking for Customer Service Advisors to join them for between 9 and 12 months, working full time in their head office. The successful candidate will be naturally curious, and willing to go the extra mile to provide their customers with the support they need. You?ll provide a red hot service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Day to day you?ll be: Contacting customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years? worth of satisfactory references. Inclusion is at the heart of our culture. It?s written into our values. As part of our inclusion strategy, we want to build a truly inclusive culture, where every colleague and customer feels they belong, and our recruitment process reflects this approach Headway Recruitment is acting as an Employment Agency in relation to this vacancy.

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Birmingham (uk)

Found in Reed - and surpassing targets? We have an exclusive opportunity for a Customer Sales Advisor to join this market-leading Are you an ambitious and engaging individual, who thrives on speaking to new potential clients? Would you enjoy working in a genuinely fast-paced and dynamic environment? Do you enjoy meeting and surpassing targets? We have an exclusive opportunity for a Customer Sales Advisor to join this market-leading education and training provider, based in South-East Birmingham. In this lively sales role that will keep you on your toes, you will speak with high volumes of potential customers on a daily basis, through outbound calls. As a Customer Sales Advisor, you will advise customers on what package would be best suited to their requirements, answering any queries they may have about this organisation?s services. With a consultative approach and pro-active manner, you will follow warm leads by making outbound calls to potential customers who enquired through the website. In this fantastic opportunity, you will log and track leads onto the bespoke CRM system, keeping it maintained with a high level of efficiency whilst managing confidential information. As a Customer Sales Advisor in this fantastic organisation, receiving outbound calls you will listen to the needs of each customer you speak to, fully understanding what they require before advising the best package for them. In this role where no two days will be the same, you will ensure that you are always up-to-date with the latest courses and packages, to make sure you can always provide the highest level of customer service. For this exciting and rewarding Customer Sales opportunity, you will need to be a customer focused and charismatic individual, who genuinely enjoys interacting with a high volume of people on a daily basis. You will need a minimum of six months? experience in similar telesales role , ideally in a busy contact centre environment. With outstanding communication skills, and the drive to go the extra mile for your customers, you will be the type of person who thrives on hitting and exceeding KPI?s. As a Customer Sales Advisor, you will need to have a genuine passion for sales, with a proven track record of meeting targets set to you. This role requires someone with a high level of flexibility , as it will see you working on several shift patterns, which will include standard 5:30pm finishes but with some shifts ending at 9:30pm on a rotational basis. This role will also see you work a reduced shift on one Saturday per month, from 12pm to 6pm. You will need to be a car owner and have the willingness to forge a successful career within a truly exceptional education and training provider. In return, you will receive a wonderful salary and benefits package, including free parking and free lunch and sales incentives, and have the chance to further your sales career within a supportive and market-leading organisation in South-East Birmingham. SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

Jobs Customer Sales Advisor »
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Leicester (uk)

Found in Reed - looking to recruit motivated and ambitious sales and customer service advisors who possess drive Location:Leicester with the potential to work from home. Salary: 18,000 rising to 22,000 after 3 months successful probation (OTE 45k ) Type:Full Time 35 hours Hours:Mixture of shifts 10am - 6pm or 2pm - 8pm (Saturday Mornings x 2 per month - able to work from home on Saturdays) This employer is currently looking to recruit motivated and ambitious sales and customer service advisors who possess drive and determination to succeed. With previous customer service and sales experience, you will take full responsibility for converting generated leads to new business in line with their company?s targets. They?re looking for confident, outgoing people that have a dedicated work ethic and that will strive towards "EXCEEDING" targets while contributing to a one team ethos. The position is a multi-disciplinary role with the applicant needing to demonstrate a strong sales aptitude, with perseverance and self-motivation controlling the sales process from start to finish. This is an exciting opportunity to join a company experiencing strong and rapid growth with career progression opportunities available to the right candidate. Requirements for this role: - Demonstrated sales from service experience with an "Amazing "telephone manner - An ambitious individual with drive and determination to achieve targets whilst maintaining high quality assurance levels - Previous experience within a target driven environment, taking full responsibility to identify cross sales opportunities enhancing your own/team targets - Strong organisational/ time management skills balancing customer call backs and completing new order administration - The ability to work independently but to also work effectively as part of a team - Be able to demonstrate perseverance and self-motivation to take the sales process from start to finish - Tenacity to handle objections and rejections while continuing with a positive attitude towards existing and potential customers - Enjoys fostering sustainable conversations to build our reputation and trust in the marketplace - Be adaptable to change, the business is in a period of growth, they are continually learning and adapting to put the business in the strongest position for success. This means you need to be able to be flexible and not be frustrated by change - Proven ability to manage client relationships with sensitivity & professionalism within the field of Wills and Lasting Powers of Attorneys Benefits: - Competitive base Salary of 18,000 to 22,000 - Realistic earnings of up to 45k - Monthly bonus based on achieving targets - Company laptop - Pension contribution after 3 months? probation completion - Full classroom training and induction to give you the best possible start - One team ethos with a fun and supportive workforce Their business is created on Affordable, Accessible and Amazing service. They do this through advancing their people, procedures and strivings for the best customer advocacy.

Jobs Sales & Customer Service Advisor »
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Leeds (uk)

Found in Reed - Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client Title: Customer Service Advisor Location: Leeds Salary: 18,000 - 24,000 per annum Our client is looking to recruit a Outbound Customer Service Advisor to be based in Leeds. Job responsibilities: Contacting customers Establishing requirements Passing leads to the sales team Understanding product ranges Updating the database Processing orders Identify new clients Meeting targets First point of resolution for all inquiries Requirements: Have excellent customer service skills. Have excellent communication skills. Be computer literate. Can do attitude Good attention to detail. Flexible to work shifts. Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.

Jobs Customer Service Advisor »
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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start Competitive: Anonymous: Inbound Customer Service RepresentativeGBP9.50ph - Immediate Start!!Gateshead37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

Jobs Anonymous: Customer Service Advisor »
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Leeds (uk)

Found in Fish4Jobs - Competitive: Anonymous: Temp Customer Advisor -IMMEDIATE START - IMMEDIATE STARTbased Leedsstart 2 Competitive: Anonymous: Temp Customer Advisor -IMMEDIATE START - IMMEDIATE STARTbased Leedsstart 2 and 3rd AprilGBP9.30 PER HOURShifts are: early 8am to 5pm and late 11am to Leeds

Jobs Anonymous: Customer Advisor »
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Edinburgh (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per Competitive: Anonymous: Customer Service AdvisorLocation: Dalkeith RoadPay Rate : GBP10.12 per hourDuration - 6 month ongoing temporary to permanent opportunityMay start date Edinburgh

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Sunderland (uk)

Found in Fish4Jobs - Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport Competitive: Anonymous: Do you have amazing customer service skills? Can you build rapport with customers? If yes, this may be the PERFECT opportunity for you...Our client, a Sunderland

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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross Competitive: Anonymous: Customer Service AdvisorContract until end of December 2020Maple Cross, HertsGBP23,000 pro rata and Bonus and BenefitsOur client, a Global car finance Hertfordshire

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Leicestershire (uk)

Found in Fish4Jobs - Advisor based in North Leicester. As the Customer Service Advisor you will co Leicestershire Competitive: Anonymous: SF group is currently recruiting for a German speaking Customer Service Advisor based in North Leicester. As the Customer Service Advisor you will co Leicestershire

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Hertfordshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus Competitive: Anonymous: Customer Service AdvisorMaple Cross, HertsGBP23,000 and Bonus and BenefitsThis role is still live , but start date may be delaytedOur client, a Global Hertfordshire

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Lancashire (uk)

Found in Fish4Jobs - 9.00 - 9.35 GBP Hourly + PAYE: Anonymous: Opportunities like this don�t come around often??? would you like the challenge of supporting a business making an impact on some of the biggest proje Lancashire

Jobs Anonymous: Customer Support Advisor »
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Buckinghamshire (uk)

Found in Fish4Jobs - 10.00 - 10.50 GBP Hourly: Anonymous: Customer Service Assistant - Long Crendon Our client, a well 10.00 - 10.50 GBP Hourly: Anonymous: Customer Service Assistant - Long Crendon Our client, a well-established international company are currently recruiting for an experienced Customer Se Buckinghamshire

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East-Sussex (uk)

Found in Fish4Jobs - Competitive: Anonymous: Our client is seeking an experienced Sales & Customer Service Advisor Competitive: Anonymous: Our client is seeking an experienced Sales & Customer Service Advisor for this manufacturing company based in HailshamJOB PURPOSE : To deal with custo Hailsham

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Lancashire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Are you looking for a new and exciting, challenging opportunity? Working within a fast-paced environment? Do you have the ability to engage with custo Lancashire

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Isle-of-Man (uk)

Found in Fish4Jobs - -based Financial Services Sector Client is seeking an additional Customer Service Administrator to join 22000.00 - 26000.00 GBP Annual + Plus Benefits Package: Anonymous: OverviewOur leading Douglas-based Financial Services Sector Client is seeking an additional Customer Service Administrator to join their Contact Centr Douglas

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Cambridgeshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: Role: Customer Service AdvisorLocation: Huntingdon, CambridgeshireSalary Competitive: Anonymous: Role: Customer Service AdvisorLocation: Huntingdon, CambridgeshireSalary: GBP16,009.50Hours: 37.5 per week. Monday - Friday or Tuesday - SaturdayNRS H Cambridgeshire

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Wiltshire (uk)

Found in Fish4Jobs - Competitive: Anonymous: We are a successful National organisation providing logistics solutions. Part of one of the UK�s leading supply chain, transport and logistics busines Wiltshire

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South-Yorkshire (uk)

Found in Fish4Jobs - Temp - Perm: Anonymous: Insite International are looking for Customer Service Representatives Temp - Perm: Anonymous: Insite International are looking for Customer Service Representatives to start permanent work in Rotherham.Duties to include;- Taking incoming calls f Rotherham

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Swansea (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Advisor - SwanseaFull Time - GBP9.55 per hourManpower has Competitive: Anonymous: Customer Service Advisor - SwanseaFull Time - GBP9.55 per hourManpower has a number of exciting opportunities within the NHS as a Call Handler startin Swansea

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South-Tyneside (uk)

Found in Fish4Jobs - ? Do you love providing outstanding customer support? This may be the role for you!Office Angels Boldon holiday + pension + benefits: Anonymous: Are you seeking a varied role? Are you a people person? Do you love providing outstanding customer support? This may be the role for you!Office Angels Boldon Colliery

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Somerset (uk)

Found in Fish4Jobs - pension + 20 days holiday + health: Anonymous: Customer Service Advisor (Full Time or Part Time pension + 20 days holiday + health: Anonymous: Customer Service Advisor (Full Time or Part Time Evenings or Full Times Days)Hours: We are seeking people to join our team on the following shifts:FT Somerset

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Lutterworth, ENG (uk)

CV- Library

Found in ZipRecruiter - A diverse, interesting role for a Technical Customer Service Advisor to join this membership ... remote onboarding is not possible Interviews will be conducted remotely

Jobs Technical Customer Service Advisor »
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Colchester, ENG (uk)

CV- Library

Found in ZipRecruiter - Customer Service Advisor Based in Colchester, Essex School Term Time only - £9/hour plus holiday ... They are happy to hold interviews remotely and remote induct and train if necessary. This is a ...

Jobs Customer Service Advisor »
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SE11, ENG (uk)

Medidata Solutions

Found in ZipRecruiter - The Professional Services Clinical Operational Advisor is a Subject Matter Expert (SME) role focusing on advising and mentoring our customers during and after implementation of Medidata Clinical ...

Jobs Clinical Operations Advisor (Remote) »
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CB5, ENG (uk)

Ipsen

Found in ZipRecruiter - Develop, recommend and manage team plans and direct budgets (e.g. meetings, customer programs ... This may involve identification of potential advisors based on defined criteria, coordination of ...

Jobs Area Disease Director, Rare Diseases (Remote) »
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London, ENG (uk)

RecruitmentRevolution.com Ltd

Found in ZipRecruiter - Cyber Security Consultant / Lead Penetration Tester - Remote | Audit, Risk, Security, Compliance ... customer facing skills with the ability to communicate with stakeholders at all levels and advise ...

Jobs Cyber Security Consultant / Lead Penetration Tester - Remote »
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SE11, ENG (uk)

Veeva Systems

Found in ZipRecruiter - ... or remote user acceptance testing with the customer including coordination of all feedback ... the customers trusted advisor to ensure that the study trial design is configured in such a way ...

Jobs Consultant - CDMS Services (Remote) »
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The previous job ads are the result from searching for:

Jobs Remote Customer Advisor

  Evaluation : 3.0 out of 5
based on 24 interactions.

Page Personnel are currently working with a well known business who have an exciting opportunity for a French Speaking Customer Service Advisor to join their growing team at their offices based in Leeds. Client Details Page Personnel are currently working with a well known business who have an exciting opportunity for a French Speaking Customer Service Advisor to join their growing team at their offices based in Leeds. The business has seen consistent growth recently and so requires extra assistance within their customer service team! They have excellent on site facilities, with free parking and other company benefits. Description As French Speaking Customer Service Advisor, you will report into the Customer Service Manager. Duties will include, however, not be limited to; handling customer queries over the phone and email, report customer feedback, ensure a friendly and professional manner when dealing with customer complaints and queries and offer support and advise to customers. Profile Have held a similar position previously in a professional environment Previous Customer Service experience Fluent in speaking and writing French. Job Offer 18,000 - 20,000 annual salary generous company pension company events free on site parking plush offices on boarding remotely well known business company discounts One of Belfast?s LEADING independent Insurance Brokers based in City...


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