Administrator Service: Covering all Respite Services in SE London Salary: 11.44 PH Hours: 38 Hours PW Do you want to make a positive difference to people?s lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on! Who are Ambient Support? Ambient Support, a registered UK charity with over 25 years? experience in providing care and support services for older people, people with a mental health needs and people with learning disabilities. The Role of our Administrator You will be responsible for providing efficient office services and assist the Administration for the Respite Services team in supporting management with administration tasks. Key responsibilities of our Administrator: Communicate with external and internal contacts over the telephone and deal with enquiries as appropriate. Book meeting rooms as requested Assisting senior staff in the preparation and circulation of papers for meetings, organising the catering and rooms, liaising with booked speakers, attending meetings and producing minutes. Development, maintenance and review of coherent, comprehensive and effective database systems that support care staff and provide relevant and timely management information for internal management and reporting to third parties such as commissioners and regulatory bodies. As with general administrative systems, you will ensure that the database operations comply with data protection legislation Work with the management team in maintaining the administrative systems supporting the service of the care team. You will ensure that all records are kept in line with the law relating to data protection. Bookings Access Maintenance issues Letters/complaints Newsletters Answering phone Minute taking Team meeting planning Other admin tasks as required Skills and attributes of our Administrator: * Desirable - Certified course in secretarial and administrative skills * Experience of working in an office environment * Experience of operating computer-based software packages * Experience of administration work in charity/non-profit setting * Proficient in the use of computer software packages: WORD, EXCEL, OUTLOOK, TEAMS. * Ability to work on own initiative, set priorities and meet deadlines. * Ability to communicate clearly and with courtesy face to face and over the telephone. Becoming part of the Ambient family brings benefits too! Flexible working, enabling work-life balance. National Living Wage paid regardless of age, including under 25s. Training and development `Refer a Friend? bonus scheme. `Season Ticket? loan & `Bike to Work? scheme. Paid holiday with minimum of 28 days holiday, including BH (pro-rata for part time staff) Membership of Health Service Discounts scheme Free access to a comprehensive Employee Assistance Programme Do you want to take your first steps towards a new rewarding career? If the answer is yes, then we?d love to hear from you. We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone. We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles. REF- INDSLE