Reference number: JR245756 Location: Hybrid working - home and our office based near London Bridge Working pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Grade: IT3 Salary: 35,300 - 39,000 per annum We are looking for an Applications Analyst to join our team. You will help us to create success for our learners, candidates, clients and colleagues by providing a high quality, innovative and efficient IT service that delivers technology to support Kaplan?s business goals. This is an excellent opportunity for someone who may be currently working as part of a Service Desk, who is looking to expand their skills and build their career with an industry leader. What you?ll bring to the role Demonstrable problem solver with an analytical approach to solving complex problems, and determination to see problems through to resolution. Exposure to or experience supporting Microsoft Dynamics 365 Business Central. Ability to learn and apply knowledge of complex systems. Experience supporting Microsoft technology stack and end user applications. Experience working in an ITIL service framework (Desirable). Experience working with regulatory compliance PCI, SOX, ISO 27001 and GDPR (Desirable). Awareness to be able to prioritise tasks and time box. Excellent communication skills. What we do Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we?ve helped shape the development and careers of finance professionals. We are part of the Kaplan group, one of the world?s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart. What we believe in Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together. Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive. Our Values We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success. ? Act with integrity ? Empower and support ? Create opportunity ? Grow knowledge ? Drive results together What we offer As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: ? 28 days annual leave option to purchase more ? Season ticket loan and cycle to work scheme ? Big discounts on Kaplan courses for you and your family ? Private medical, income protection, and life insurance ? 24/7 confidential helpline providing counselling and other support services ? Company pension contributions ? Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels How to apply To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 23rd March 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
