Job Title: Concierge and Security Assistant Contract Type: Permanent Salary: 24,627 per annum Working Hours: 37.5 hours per week Working Pattern: Shifts are 7.30am-2.30pm and 2pm-10pm. Set days Wednesday - Sunday - Rotas on a 4 weekly cycle consisting of alternating shift patterns. Location: Centenary House & Newstead House, Derby If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don?t meet all the essential criteria on the job description. The difference you will make as a Concierge and Security Assistant This role is based between Centenary House - High Risk Complex Needs scheme (33 beds) and Newstead House Female scheme (6 beds) You will act as an initial point of reference on the phone, or in a reception area as required and use company intranet (RIC), e-mail and other basic correspondence where appropriate and necessary. Implement night security systems, ensuring overall safety and security of the scheme and respond to faults as discovered. You will also monitor access to schemes and visitors and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour. You must have experience of working with vulnerable adults within a homeless setting and desirable experience of working with DV/Substance Misuse/Mental Health. About you We are looking for someone with: Experience of working in a customer focused environment Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake. Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working Why Riverside? At Riverside, we?re a housing association with a difference ? enhancing the everyday for all our customers. For 90 years, we?ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you?ll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.
