Executive Assistant to Care and Support Executive Director

Job Description - Executive Assistant to Care and Support Executive Director

Job Title: Executive Assistant to Executive Director of Care and Support  Contract Type:  Permanent Salary:  32.076.01 ( 35,288.03 is achieved after 12 months successful performance in the role) Working Hours:  Full time 35 hours per week Working Pattern:  Monday to Friday Location:  Hull Hub Office, St Georges Road (Hybrid) Office based 2/3 days per week For your application to be considered please attach a current CV and cover letter.  Applications may close before the deadline, so please apply early to avoid disappointment. Interviews due to take place on the 7th March 2025 Why Riverside? At Riverside, we?re a housing association with a difference ? enhancing the everyday for all our customers. For 90 years, we?ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.  We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you?ll enjoy: Competitive pay & generous pension  28 days holidays plus bank holidays (Full Time Equivalent)  Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.  Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Application Process: If you share our values and are excited about making a significant impact as a PA to Executive Director of Care & Support we encourage you to apply with your CV and cover letter.  We encourage you to apply even if you don?t meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.   The difference you will make as a PA to Executive Director The role holder will provide  the Executive Director of Care and Support to ensure maximum effectiveness and efficiency. This role will support the Care & Support Committee and the wider Care & Support Executive Team. As an Executive Assistant to the Executive Director, you will be the key person that ensures the seamless operation of the day to day activities. Your role will make a significant difference by expertly managing the Executive Director?s busy schedule, prioritising tasks, and acting as a trusted gatekeeper for communications. You?ll anticipate needs, and proactively solve problems before they arise, allowing the Executive Director to focus on strategic decision-making and leadership. Your exceptional organisational skills, discretion, and ability to handle confidential information will create a highly efficient work environment. We envisage your strong personal skills will enhance relationships with key stakeholders, both internal and external, effectively representing the Executive Director and the organisation About you We are looking for someone with: Experience of providing senior level administrative support  Customer focused with strong communication skills, both written and verbal  Proven ability to multi-task in a busy, wide ranging role  Excellent organisation and time management  Ability to use Microsoft Word, Excel and Powerpoint at an intermediate level  Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities  Job Purpose To provide personal assistance and secretarial services to the Executive Director of Customer Service to ensure maximum effectiveness and efficiency.  This role will have a dotted reporting line into the Executive Assistant to Group Chair and Chief Executive, to ensure close links with that team and to ensure effective reciprocal support arrangements are maintained. Role requires you to: Effective and strategic management of electronic diary; looking ahead to ensure best use of the ED?s time including making complex travel arrangements.   Responsible for communication by telephone, e-mail and written correspondence to other offices and external agencies  Managing emails including flagging items for action and monitoring progress  Dealing with customer complaints and monitoring until resolved. This will include liaising with senior colleagues across the business and may also include written responses or speaking to customers  Producing documents, briefing papers, reports and presentations for Executive Director of Care & Support Proofread and format complex reports and documents ensuring that Riverside?s report writing standards are adhered to. Administration of various meetings on and off site chaired by the Executive Director of  Care and Support(including preparing papers and minute taking)  Involvement in a range of  projects as the need arises  Providing support to the Care & Support Executive Team as required   Organising events/conferences/seminars/workshops etc  Reconciliation of personal expenses, mileage and credit card transactions Managing,...