A Facilities Helpdesk Coordinator who will use and maintain the CAFM system, allocating work to the relevant teams as well as supporting with general administrative tasks. We are seeking a dynamic and highly motivated individual who thrives in a fast-paced environment, has a great telephone manner and excels at working collaboratively. You will effectively assist the UK and Overseas Facilities teams by managing the CAFM and Helpdesk software, alongside completing various administrative duties required by the department. This position is offered on a full-time basis and will require a flexible approach to working hours. Shift will be allocated on rolling rota of any five days from seven between the hours of 07:00 and 19:00, including bank holidays. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment. Preferred Skills, Qualifications and Experience ? Experience working with a CAFM system and Helpdesk is required. ? Ability to work under pressure and meet tight deadlines whilst maintaining a high attention to detail. ? Experience in Microsoft Office including Outlook and Excel. ? Ability to communicate at all levels with strong customer service skills, whilst acting as a point of contact for Facilities and other internal departments. ? Well organised and skilled in effective time management. ? Able to work as a team and independently without supervision. Main Responsibilities ? Acting as the first point of contact for the Business and external contractors. ? Monitoring of all mailboxes, CAFM and booking systems to support a 24/7 business operation. ? Supporting Facilities teams with administrative tasks. ? Allocating of pool vehicles and electric charging. ? Working alongside Engineering teams to create job plans. ? Completing end to end ownership of all high priority jobs raised. The benefits of working with us ? Bonus Schemes ? Company Pension ? Employee Assistance Programme ? Employee Discount Programme ? Eye Care ? Income Protection ? Life Assurance ? Life Events and Long Service To apply send a copy of your CV with covering letter to bet365 quoting the position reference FHCS0225RD or click on the link to apply. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found on the bet365careers website.
