Practice Group / Department: Head of Systems & Controls, General Counsel & Risk Job Description We?re Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world?s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we?re looking for people who are innovative, commercial and value the work that they do. We are currently looking for an Officer, General Counsel & Risk to join our growing Newcastle office . The Role The role will be based in Newcastle and report to the Head of Systems & Controls, General Counsel & Risk, based in London. The GC & Risk team handles a wide range risk and compliance queries concerning conflicts of interest, client due diligence and client contracting. This role plays a specialised part of that team, by acting as an expert with respect to our Practice Management and Intapp Open systems, and answering a wide range of everyday queries from within our business. Key Responsibilities Provide essential support to our New Business team, by investigating and addressing systems issues concerning our Intapp Open, SAP and other systems, and promoting technical best practice. Liaise with Finance colleagues and lawyers regarding the status of new business requests (in our Intapp Open system) and escalate to colleagues where appropriate. Help maintain our General Counsel & Risk function?s email inbox, by answering frequent queries, gathering information and escalating or redirecting issues as appropriate. Draft and manage our Team?s New Business Lawyer Rota, to ensure fair and balanced lawyer availability for team escalations. Provide general administrative, data and systems-related support to the GC and Risk function, as required. Complete and coordinate client questionnaires about our business, in conjunction with other business service functions. Any other ad-hoc tasks or projects that might be required Skills and Experience Required Minimum 1 years? experience working in a business, legal or related professional services firm An interest in Risk and Compliance and Risk & Compliance software and systems Excellent IT skills and a willingness to learn and use a variety of practice management database and online software tools Research and critical-thinking skills Customer service mindset Organisational skills and ability to prioritise different work streams Good written and oral communication skills Accuracy and an eye for detail Ability to work under pressure with support Self-driven individual Our clients come first and whilst we have a high performance culture and work hard as a team, in return we offer range of competitive benefits including: 25 days hols Bank hols - Buy up to 5 days GP Service Bupa Healthcare Pension Flexible working #LI-JC1 Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people?s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.