Summary If you?re looking for a new experience, and you?re used to leading varied teams, achieving high standards and running smooth operations, you could make a real difference by working at Charterhouse, a new place in our care in the Midlands. We?re looking for a Property Operations Manager at Charterhouse, to be responsible for the daily operation and coordination of all business delivery. You?ll delight our visitors with exceptional service, encouraging repeat visits and helping to grow its potential through working closely with our valued partners in Coventry. What it?s like to work here Reporting directly to the General Manager of the North Warwickshire team, you?ll manage a small team of six staff, both part time and full time and approximately 120 volunteers. What you?ll be doing You?ll work collaboratively with your colleagues ? particularly those in visitor experience, programming and facilities ? to run the visitor operations here. Together, you?ll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You?ll help your team with their priorities and the confidence to achieve their goals, providing them with the care, resources and direction they need to succeed. As a member of the leadership team, you?ll be involved in the strategic direction of the whole place. From time to time, you will stand in for the General Manager to run the place or attend external partner meetings in their absence. This role will include weekend and bank holiday working. This role requires regular duty management, which includes overseeing the day-to-day operations and coordination of the property. Who we?re looking for We?d love to hear from you if you?re: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction. The package The National Trust has the motto ?For everyone, for ever? at its heart. We?re working hard to create an inclusive culture, where everyone feels they belong. It?s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we?re for everyone, we want everyone to be welcome in our teams too. ?Substantial pension scheme of up to 10% basic salary ?Free entry to National Trust places for you, a guest and your children (under 18) ?Rental deposit loan scheme ?Season ticket loan ?EV car lease scheme ?Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts ?Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. ?Flexible working whenever possible ?Employee assistance programme ?Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
