Job Title: Relief Worker Salary: 12.63 per hour Working Hours: As and when required Location: Ash Grove, Birmingham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don?t meet all the essential criteria on the job description. The difference you will make as a Relief Worker You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. About you We are looking for someone with: Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Compassion, patience, and empathy A strong customer focus Excellent communication skills both written and verbal Flexibility to cover shifts, sometimes at short notice Approachable with a positive attitude Excellent team player who can work flexibly to meet business requirements Why Riverside? At Riverside, we?re a housing association with a difference ? enhancing the everyday for all our customers. For 90 years, we?ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you?ll enjoy: Competitive pay & generous pension Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
