About the opportunity: We are the internal recruitment partner for our client, an independent, family-owned company with an established presence across the UK. We are presenting an exciting opportunity for a highly driven and customer focused Telesales Manager to lead and inspire the Southwest telesales teams, this role will be predominantly based in Bristol. The successful Telesales Manager will instil a high-performing sales culture, driving the team to identify and capitalise on upselling and cross-selling opportunities while diligently achieving set KPIs and targets. You will encompass comprehensive management tasks, including call allocation, leave authorisation, monitoring absences, and coordinating staff rotas. You will also actively engage in your own call lists, ensuring hands-on participation in daily sales activities. Problem-solving will be a key part of your role - quickly troubleshooting daily challenges and expertly handling escalations will be crucial for your success. If you can build a motivated, high-performing team and thrive in a sales-driven environment, we would love to hear from you! Requirements Who we are looking for: Proven managerial experience within a fast-paced sales role Ability to work in collaboration with other departments to maximise customer service and increase sales Excellent written and verbal communication skills Excellent time management and ability to prioritise workload Flexibility to travel to the Plymouth and Poole depots as needed Hold a full UK Driving licence Benefits In return we are offering: A basic salary of up to 38,000 plus a team performance related bonus Hours of work: 9am - 5pm across Monday-Friday (flexibility required) 28 days annual leave including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day) Long Service Award days Employee Assistance Programme Cycle to Work Scheme Life Assurance Scheme Pension Scheme Staff Discounts Enhanced Sick Pay Learning and development opportunities Interested? Then APPLY now for immediate consideration.
