Hours: 21 hours per week, 12 months FTC Salary: From 1st April; 15.19 per hour ( 16,587 per annum, pro rata) Closing date: 2 April 2025 As a Volunteer Co-ordinator for St Monica Trust, you?re going to have a positive impact on the well-being of our residents and communities. You?ll do this by helping us recruit, mentor, support and co-ordinate volunteers in our nursing homes and retirement villages at both Cote Lane and Westbury Fields. Day-to-day, it?s a busy, varied, and enjoyable role, and you will be: Growing and maintaining an active, diverse pool of volunteers. Promoting volunteering to both internal and external stakeholders. Managing all elements of the volunteer journey- from recruitment and placement of volunteers, through to making sure we retain them. Shaping the future of the Volunteer Service by encouraging involvement and feedback from volunteers and making sure they get the best possible volunteer experience. Working on volunteer policy development, improvements, projects and new initiatives that support all colleagues who work with volunteers. Providing data and reports so we can monitor the impact of our volunteers. Managing all risks associated with volunteering, including information governance, health & safety, and safeguarding. If you would like an informal conversation about this role, please contact our Head of Well-being & Resident Engagement, Wendy Hodsdon: Key Outcomes/Results: Increase the numbers and diversity of volunteers and promote the value of volunteering internally and externally. Ensure volunteers are recruited and on-boarded effectively, including all necessary checks. Retain, support and engage volunteers, ensuring induction, training and other support needs are identified and actioned. Through collaboration and relationship-building, lead on volunteer policy development, improvements, projects and new initiatives that support colleagues working with volunteers. Provide data and reports to monitor the impact of volunteers. Manage all risks associated with volunteering, including information governance, health & safety, and safeguarding Skills and Qualifications Essential: Experience of working with volunteers. Management/supervisor experience. Competent use of Microsoft Office 365. Good standard of numeracy and literacy (incl. report writing). Full drivers licence (access to own transport). Desirable: Good practice in volunteer recruitment. General knowledge of GDPR and Information Governance (confidentiality). Knowledge of issues affecting older people. Experience of risk assessment and management. Communication Skills Advocate a culture of communication and information sharing between team members. May involve others in resolving and discussing mutual problems. Written responses presented in range of formats. Exchanges and clarifies technical or complex info for diverse audiences. Thinking Style Analyse facts and available information to resolve varied and non-routine problems. Plans and organises a range of interlinked activities and tasks. May modify processes for best outcomes. Confident with data and report writing/business case. Aware of wider issues. Uses experience to identify most appropriate actions. Pre-empts issues and trouble shoots. Working with Others Role models integrity. Flexible style, stepping in to support team members when required. Liaises with other teams/departments and external partners/contacts as service area expert. Encourages engagement and flexibility. Well-being and Values Collaborate with residents - tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues? health or well-being. Demonstrate interest, care and attention. Create a positive impression. Understand the needs of older people and people with dementia Reliable, dependable and professional. Aware of cultural and individual differences in all interactions and service areas. Additional information Duties must be carried out in compliance with St Monica Trust?s Equity, Diversity and Inclusion Policy. Duties must be carried out in compliance with current UK GDPR and with St Monica Trust?s Confidentiality and Data Protection Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As an Administrator, the role involves providing administrative support to the services, including activities relating to finances, residents, colleagues, reception and general support to the wider management team. A working knowledge of Microsoft Office, including Word, Outlook and Excel, Access (or other databases) is essential. Training and development If you wish to proceed further with us, support and training will be provided to assist you in your role and take on extra responsibilities.
