In ISS Livv we partner with our customers to create simply inspiring workplaces. As Workplace Host, you will work with a team to deliver a high-end workplace experience on behalf of our client at their new London head office. Working closely as one-team you will deliver an integrated workplace experience across multiple service, including Visitor Management, Meeting Room Management, Hospitality, Events and Curation to create a workplace environment that increases the client?s employee well-being, productivity and promotes company culture. Key Responsibilities & Tasks Working as the Workplace Host team across various workplace services including Visitor Management, Meeting Room Management, Hospitality, Events and Curation. Ensuring all procedures, policies and standards are met, providing a hotel-style workplace experience. Working closely service lines, such as Cleaning and Technical Services -promoting a ?One Team? ethos across all workplace services to ensure seamless experience Responsibility for personal health and safety and security, and that of others in the conduct of the job and in line with ISS Livv guidance and legal requirements. Keep systems and records up to date and be proactive in managing tasks using relevant systems. Active participant in Livv community and attendance at workshops -to implement new ideas and best practice. Supporting curation across the workplace -assisting with events and surprise and delight moments, that engage employees, e.g. charity fund-raisers, sustainability initiatives and diversity and inclusion events. Assist Workplace Host Supervisor with projects and ad-hoc tasks. Experience & Traits Relevant corporate workplace / hospitality / customer service experience Excellent communication skills (English -written and spoken) Impeccable personal presentation Excellent customer service skills and a ?can-do? attitude Strong level of organisational skills Ability to seek out opportunities for continuous improvement and change Ability to work on own initiative and as part of a team Experience using systems such as Microsoft Office (Word, Excel and PowerPoint) Understanding of health and safety management principles Ability to work under pressure and respond quickly in challenging situations Flexibility to adjust according to operational needs Knowledge of AV / VC systems
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