Jobs Customer Service Representative

  
  

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Liverpool (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Newcastle (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Belfast (uk)

Found in Reed - TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by program. The typical program requires: Your own computer with specific technical requirements USB Headset High speed, reliable internet connection Apply Today Sound like you? Then come connect with us...It takes just a few simple steps to get started: Apply online. We encourage you to apply from the computer you?ll use for the position so you can go right into the next step. Complete the Initial Systems Assessment (ISA). The validates that your computer is compatible with our system requirements. Watch your emails for next steps. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC at home Now is the time to do this all from your contemporary home office through our TTECat home program. We don?t miss a beat for our clients and their customers. And we don?t miss a beat for you. As a TTEC at home team member, you?ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

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Gateshead (uk)

Found in Fish4Jobs - Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Competitive: Anonymous: Customer Service Representatives - ASAP Start! Gateshead GBP10 per hour 35 Hours per week (between 7am - 11pm Monday - Sunday) Immediately starts!! * Gateshead

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Gateshead (uk)

Found in Fish4Jobs - temporary contract: Anonymous: Inbound Customer Service Representative GBP10ph - Immediate Start temporary contract: Anonymous: Inbound Customer Service Representative GBP10ph - Immediate Start!!Gateshead 37.5 hours per week - You must be fully flexible to work hours between 7a Gateshead

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Middlesbrough (uk)

Found in Fish4Jobs - 17550 basic + GBP5.5k OTE: Anonymous: Call Centre, Customer Services - RetentionsLocation 17550 basic + GBP5.5k OTE: Anonymous: Call Centre, Customer Services - RetentionsLocation: TeessideSalary: GBP23,050 OTEContract: * Permanent contract on full-time (37.5hrs) or part time Middlesbrough

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Manchester (uk)

Found in Fish4Jobs - GBP21,000 plus amazing benefits: Anonymous: Call Centre, Customer ServicesLocation GBP21,000 plus amazing benefits: Anonymous: Call Centre, Customer ServicesLocation: ManchesterSalary: GBP21,000 per annumContract: Permanent contract on full-time (37.5hrs) or part time (min. 20 Manchester

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Northern-Ireland (uk)

Found in Fish4Jobs - of the leading specialists globally for Customer Service and we strive for greatness Belfast Competitive: Anonymous: Join Firstsource Solutions UK today!Firstsource Solutions is one of the leading specialists globally for Customer Service and we strive for greatness Belfast

Jobs Anonymous: Customer Service Representative - SKY ROI »
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Liverpool (uk)

Found in Reed - Our client has served UK customers for over 50 years with their financial needs. Their services Our client has served UK customers for over 50 years with their financial needs. Their services include asset servicing, asset management, private equity and hedge fund administration, broker-dealer services, depositary receipts, corporate trust and treasury services. Location: Liverpool Duration: 6 months Responsibilities: * Processing of transactions * Data collation and input * Query resolution * Use of Excel to manipulate and reconcile data * Communication with clients via email and phone (when required) * Working to tight market driven deadlines Experience and skills required: * Strong Excel skills (to include use of formulas) * Must have a high level of attention detail and be able evidence past experience of identifying and correcting errors in a process/procedure * Experience of working to short deadlines * Highly numerate * Excellent organisational skills and ability to managing own deadlines and workloads Desirable * Experience of using non Microsoft systems (including employer bespoke systems) desirable * Experience of reconciling data * Experience of using workflow systems where diary notes are required * Financial Services experience * Working with customer data Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven?t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer

Jobs Client Services Representative »
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South-Yorkshire (uk)

Found in Fish4Jobs - Temp - Perm: Anonymous: Insite International are looking for Customer Service Representatives Temp - Perm: Anonymous: Insite International are looking for Customer Service Representatives to start permanent work in Rotherham.Duties to include;- Taking incoming calls f Rotherham

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Gateshead (uk)

Found in Fish4Jobs - - FriGBP12phGatesheadWe are looking for a French Customer Service Representative who will Gateshead Competitive: Anonymous: Full Time French Speaking Customer Service8.30 till 4.30 Mon - FriGBP12phGatesheadWe are looking for a French Customer Service Representative who will Gateshead

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Belfast (uk)

Found in Reed - We are looking Customer Service Advisors to work from home receiving calls for a number of our We are looking Customer Service Advisors to work from home receiving calls for a number of our clients on both a Full Time or Part Time basis. Do you have young children and want to work from home in order to care for them? Perhaps you are caring for ailing parents or disabled family members? Maybe you move frequently, or you simply dream of working from the comfort of your home? Work from home specialists our client is rapidly expanding in the UK and are on the lookout for customer service representatives who are interested in representing some of the UK?s biggest brands. This opportunity is not just ideal for candidates who possess customer service, telesales and lead generation or even call centre experience but also those who have the aptitude, drive and transferable skills to explore this unique opportunity. Working from the comfort of your own home -and within flexible hours - you?ll provide inbound customer service and sales support - on a full time OR part time basis. You?ll handle calls from customers - from general customer support queries to complaints to potential telesales opportunities. You?ll be expected to handle all customer interactions in a professional manner and understand the importance of first call resolution and first class customer satisfaction. Interested so far? Then ask yourself these questions to see if our clients model is for you: Are you based in the UK? Do you possess a clear telephone manner and first class customer service skills? Do you have a quiet environment from which to work from home? Do you have good quality broadband & a phone line you can dedicate whilst servicing? So if you want to work from home and bring an end to the 9-5 commute APPLY NOW and complete our simple initial application form. If your initial application form is successful we will contact you within 24 hours to advise you of the next stage in the application process. r and bring an end to the 9-5 commute APPLY NOW!

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Bristol (uk)

Found in Reed - German Speaking Customer Service Representative - Full Time  My client is recruiting German Speaking Customer Service Representative - Full Time  My client is recruiting for German Speaking customer service agents working both Full  Time Hours Salary 18500 or pro-rata No experience required - as full training will be provided. We are looking for individuals who pride themselves on providing an excellent service to customers You will receive a starting salary of 18500 full time Realistic Progression Opportunities Training & Development Competitive Company Pension Award Winning Employee Share Plan Flexible Working Hours 25 Days Holiday Excellent Working Culture. You will be joining a growing, fast paced organisation, working shifts Monday to Friday plus a day on the weekend but you will have a day off in the week. You will be working 20 hours a week, in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development. Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop. If this sounds of interest then we want to hear from you. Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of the clients customers. As one of the Customer Service Representatives you will be contacted by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction. In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support. A Truly Diverse Place to Work We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers? needs to allow us to drive better outcomes. If you are interested in this great career or have any questions then please call Lourda on or send your CV now to

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Derby (uk)

Found in Reed - . They are now recruiting for a Sales Representative to cover the East Midlands region. Your role would Our client is a national company who supply fire rated glass and other specialist glass including float, toughened glass, DGU?s and IGU?s into door modifiers, joinery companies and the partition market. They are now recruiting for a Sales Representative to cover the East Midlands region. Your role would be to generate and qualify leads, source and develop referrals, schedule sales activity and develop and maintain a customer database. Your main duties are to increase company revenue by developing market potential through forecasting, lead generation, qualification, and closing sales whilst recommending new products and services. Your overall responsibility is to ensure customer satisfaction and manage the quality of product and service delivery. If you are interested and would like more information or to apply for the position please contact us quoting reference MM1749.

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Liverpool (uk)

Found in Fish4Jobs - 16500.00 - 24400.00 GBP Annual: Anonymous: Immediate Start! Trainee Sales Representative 16500.00 - 24400.00 GBP Annual: Anonymous: Immediate Start! Trainee Sales Representative Required.No experience needed as full training provided. * Basic & Commission * Permanent Positions * Tr Merseyside

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Middlesbrough (uk)

Found in Fish4Jobs - Competitive: Anonymous: Graduate Customer Representative Sector: Finance Working Competitive: Anonymous: Graduate Customer Representative Sector: Finance Working for an international brand, a giant of finance with a presence across Europe, you will act a Middlesbrough

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Birmingham (uk)

Found in Reed - with the suitable customer service and administration experience to prospectively begin a new role commencing I am recruiting on behalf of one of our Public Sector clients who are seeking candidates with the suitable customer service and administration experience to prospectively begin a new role commencing in July on a temporary ongoing basis. This particular client plays a key role in the processing of different immigration applications. - You will assist in the provision of transaction processing services to a number of applicants and/or clients. - You will be responsible for defined core administrative, operational and/or technical activities within a section or department. - You will provide a range of straight forward, routine services often as part of a team. - You may be required to respond to routine queries, issues or circumstances, and refer any unusual or non routine situations to others. The Ideal Candidate: - Able to work in a team or other structured environment. - Articulate and able to maintain good relationships with colleagues and clients. - Deliver a high quality customer service in a professional manner, creating trust and confidence. - Excellent communicator. - Effective team player, who constantly displays commitment and flexibility. - Assimilates and applies policies and procedures consistently. - Accurate and timely delivery of tasks. - Effective problem solver - Excellent organisational skills - Attention to detail in record keeping Key Responsibilities: - Process work in line with agreed procedures, business rules and scripts. This could include, but is not limited to, making calls, answering calls, responding to emails and queries, taking messages or processing transactions. - Learn the procedures and understand parameters of producing quality output. - Process work to a defined level of quality. - Resolve queries, escalate as necessary (e.g. team leader/manager) and log if necessary. - Schedule and prioritise allocated work on a daily basis. - Distribute information and when required, work to other members or groups. - Support line management on any additional admin when required. - Maintain records for audit purposes. - Ensure deadlines are adhered to. The right candidate should expect a pay rate of 9.62 per hour. This will be a full time role temporariliy based in Birmingham City Centre with the prospect to possibly relocate within the Birmingham area. If you believe that you would be an ideal candidate, please apply online with your most up to date CV and experience.

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Leeds (uk)

Found in Fish4Jobs - 8.20 - 8.72 GBP Hourly: Anonymous: We are emovis, a leading global technology company operating within the road tolling sector. We�ve won many awards for being an awesome place to work Leeds

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Edinburgh (uk)

Found in Fish4Jobs - is looking for skilled German customer service representatives who are passionate about providing a high 23500.00 - 26500.00 GBP Annual + stunning offices and full training: Anonymous: Our clients is looking for skilled German customer service representatives who are passionate about providing a high level of customer service, are nu Edinburgh

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Edinburgh (uk)

Found in Fish4Jobs - is looking for skilled German customer service representatives who are passionate about providin Edinburgh 23500.00 - 26500.00 GBP Annual: Anonymous: German Speaking Customer Service EdinburghOur clients is looking for skilled German customer service representatives who are passionate about providin Edinburgh

Jobs Anonymous: German Speaking Customer Service GBP23.500 - GBP26.500 »
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Kent (uk)

Found in Reed - Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Assistants to support our client across different locations. The role will be based at Strood Station and will be on a shift basis with the earliest starting at 06:00 and the latest finishing at 23:30 and can include weekdays and weekends, so flexibility is required. Key responsibilities: Provide outstanding customer service to all rail passengers. Managing difficult situations Comply with all safety requirements as defined, ensuring your own personal safety and that of others at all times Being vigilant and visible to all customers and other members of staff Helping passengers with luggage and buggies (once the parent/carer has taken the child out of the buggy first) Assisting customers with the usage of lifts Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied Complying with station security including the HOT protocol Report irregularities, equipment failures or any incident affecting, or which may affect, the safety of the line or service to the customer Provide outstanding customer service: travel information, passenger assistance for purchasing tickets and updating information as and when required Making announcements on the hand held radio (if required) Carry out emergency procedures as locally specified on your induction Adhere to all policies, procedures, rules and regulations set out by the TOC (Train Operating Company) Ensure you keep up to date with all rules, notices and retail circulars and publications that may affect your working environment or product knowledge Ensuring the station is always well presented Working alone Are you the right candidate for the job? Are you over the age of 18 ? Do you have previous customer service experience? Good communication and presentation skills. Do you have the flexibility to work different shift times ? You must be available to start immediately as these are temporary positions. Please note you must be able to get to your location of work for a 06:00 start, the latest finish could be 23:30. Please note shifts can be either 8 or 12 hours.

Jobs Customer Service Assistant »
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Stoke-on-Trent (uk)

Found in Reed - Our Staffordshire based client is seeking a Customer Services Coordinator to be the main point Our Staffordshire based client is seeking a Customer Services Coordinator to be the main point of contact for customers and to build on and strengthen existing relationships. The role of the Customer Services Coordinator will also be to ensure that orders, claims and queries are dealt with efficiently and professionally whilst adhering to deadlines and in accordance with company policy. Job Description: Answer all incoming calls and emails promptly and professionally. This will include calls from consumers, suppliers, trade / wholesale customers. Take ownership of all customer queries and general enquiries (whether received verbally or via the central mailboxes) to ensure prompt and effective resolution. Respond to customers either verbally, or in written format as required. Process orders both accurately and in accordance with current policy whether verbal, written or in Excel format, thus avoiding delivery issues. To include actioning the outbound call log as required. Take ownership of orders where stock is required specifically to satisfy customers requirements, ensuring relevant departments are kept up to date at each stage leading to the completion of the order. Process claims both accurately and in accordance with current policy whether verbal or written. Fully investigate and validate claims prior to issuing credit, challenging both the customer and internal process failures where necessary, making use of the CRM tool. Communicate with the team and other departments to raise awareness of issues, in order to identify the root cause and to avoid a recurrence of issues wherever possible. Process and submit claims to suppliers/carriers promptly and by agreed deadlines communicating with other departments as necessary. Be able to understand and execute requests from Line Manager in a professional manner. Ad hoc tasks as required. Candidate Requirements: Data input skills are essential to process both orders and claims accurately and in accordance with company policy. Ability to build rapport over the telephone and to form relationships with customers is an essential part of the role. Excellent verbal communications skills and a professional and courteous attitude are required. A hands-on approach is required, liaising with most internal departments and with suppliers to respond to product enquiries and follow up on product complaints. The ability to assess the urgency of issues and respond accordingly, prioritising where deadlines apply. Confidence in dealing with people at all levels. Advanced PC skills are required (including Excel, Word and Outlook) in order to convert orders into the required format for automated data transfer. To produce spreadsheets and reports using formulas where required and also to respond to customer queries efficiently. Familiarity with the internet and web ordering would also be advantageous. The candidate should have an awareness of good customer service and the ability to empathise with our customer base on the issues faced. This role would suit people who also have the following experience: Customer Service, Customer Care, Customer Excellence. Hours: Monday - Friday 8:30am - 5:00pm Salary: 18,895 per annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

Jobs Customer Service Coordinator »
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Leeds (uk)

Found in Reed - after their Financial Services customer. During these unprecedented times, they understand some Duration: 9 months? contract Start Date: 15th June and 29th June 2020 Shifts: Various shift options available, you can choose a fixed shift out of the following 5 options: Shift 1 = Mon - Fri 8am - 3.30pm Shift 2 = Mon - Fri 9am - 4.30pm Shift 3 = Mon - Fri 8am - 3.30pm Shift 4 = Tue - Sat 8am - 3.30pm Shift 5 = Tue - Sat 9am - 4.30pm As the entire country, and indeed the world, continues to respond to the impact of COVID-19, our client is doing everything they can to ensure they play it?s part and looking after their Financial Services customer. During these unprecedented times, they understand some of their customers will be worrying about their finances so we?re looking for Customer Service Advisors to bolster their existing team to ensure they can meet their customer needs. The Candidate: We?re seeking passionate, empathetic individuals to provide a first class service and willing to do whatever it takes to make customers feel happier about money. The successful candidate will be naturally curious, and willing to go the extra mile to provide our customers with the support they need. You?ll provide a fantastic customer service whilst helping customers to manage their financial situation to make memorable customer experiences; and taking the time to make sure our customers have the right solution to suit their needs. You can expect customers to be worried about their hard earned cash so you?ll need to be a good listener, have patience and be supportive. We need someone who can really get the basics right, focus on the detail and work to a high degree of accuracy. Duties and Responsibilities: * Contacting our customers to discuss their financial situation * Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer * Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams * Where necessary working to defined processes managing cases through the courts to recover monies owed * Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events * Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience * As we?re a regulated organisation, we need you to work within the appropriate regulatory frameworks we follow * Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us Skills: We?d love you to bring: * Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service * The ability to be insatiably curious, asking questions and negotiating to deliver the best solution * Flexible working to suit customer needs and business demands * Previous face to face or telephone based customer experience * A caring, positive attitude with a genuine desire to exceed our customers? expectations All offers of employment are conditional and you will only be able to start in the position after completing a strict vetting process including a credit check, a criminal record check and reference checks.

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Nottingham (uk)

Found in Reed - achieve this People Powered Living. This role As a Team Leader you will manage a customer service team About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a Team Leader you will manage a customer service team, motivating and supporting them to take ownership and responsibility for customer queries received relating to rent and housing matters. You will have a positive approach and a can-do attitude leading the team to do the right thing for the customer whilst adhering to SLA?s. Other aspects of the role will include, monthly 121?s with your team, gaining an understanding of what the contact drivers are and delivering accurate MI to support the business to improve the customer journey. This role will initially be based out of Nottingham but office base will move to Beeston late 2020. What you?ll need to succeed You will already be customer focused with a can-do attitude and a positive approach. You will have the ability to remain composed under pressure whilst demonstrating empathy to our diverse range of customers. A natural multi-tasker, you will operate in an organised and structured manner; be detail driven and capable of producing outstanding quality work at all times. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What you need to do now If you?re interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click ?apply now? to forward an up-to-date copy of your CV. Interview date W/C 15th June 2020 Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Jobs Customer Service Team Leader »
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Nottingham (uk)

Found in Reed - Title: Customer Service Advisor Location: Nottingham Salary: 9 - 11 per hour Job responsibilities Title: Customer Service Advisor Location: Nottingham Salary: 9 - 11 per hour Job responsibilities : Dealing with customer inquiries via email and over the telephone. Updating customer details on internal databases. Dealing with all associated administration. Requirement and Attributes: Have excellent customer service skills. Have excellent communication and listening skills. Be computer literate. Relationship building skills Can do attitude Good attention to details Data analysis skills. Good online eCommerce sense. If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!

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Cardiff (uk)

Found in Reed - the service proposition. Understand the different customers of LGR, i.e. customers, intermediaries This is a great opportunity to join a growing and transforming Team in L&G Retail Retirement (LGRR), and support our mission to help as many customers as possible achieve financial security in retirement. In L&G Retail Retirement (LGRR) our mission is to help as many customers as possible achieve financial security in retirement. Retirement is a sector that has seen huge changes in recent years due to Pension Freedoms and huge opportunities for growth with the rise of property wealth held by people aged 55 and above. Core, award-winning products include our pensions annuity, which offers customers a secure income that?s guaranteed for life, and our Lifetime Mortgage, which enables customers to supplement their income by releasing some of the equity locked up in their homes as tax-free cash. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age Job Duties: Customer Orientation Possesses a strong desire for self and others to deliver successful and efficient customer outcomes through developing a clear understanding of customers need and expectations. Champions customer experience within own team and business area. Acts to prevent problems by identifying issues and providing solutions without constraints to team or department boundaries. Process Management Demonstrates the ability, through thinking and practice, to improve our processes and system of work; making LGRR easy to do business with and deliver value for our customers Flexibility and Change Orientation Easily and willingly adapts to changing priorities. "Cando" attitude and always willing to go the extra mile to ensure successful customer outcomes. Explains clearly the need for change, gets commitment from team to change. Takes responsibility for making change happen and actively assists colleagues to embrace change and new ways of working. Judgement and Analysis Can take time to step back from day to day activities and think things through. Will draw on similar situations in the past to make sense of complex problems and to inform the decision making processes. Considers situations from a number of angles before making a decision. Communicating and Influencing Has the ability to seek out, clarify, share and communicate so that individuals and the business have all the information needed to work effectively. Has a flexible range of communication styles to suit the audience while understanding their needs and concerns. Puts forward views in a clear, constructive and considerate manner. Consider the impact of language used on different groups of stakeholders. Remains honest and truthful when explaining opinions. Listens and asks questions to ensure understanding. Working Together Builds trusting relationships across the team. Actively promotes a "OneTeam" approach and encourages collaborative working to deliver successful customer outcomes. Acts appropriately to address friction and tension between different individuals within teams and between teams. Gives public recognition to the contribution of others. Developing Self & Others Constantly encourages the development of skills, expertise and knowledge in others aligned to longer term needs of the business. Creates a climate where individuals and teams share skills and provide mutual support to encourage learning. Coaches? people to understand areas of strength and where improvement is required. Actively motivates and supports others in developing themselves, without removing their responsibility for their own development. Actively creates development opportunities such as projects to develop people. Reassures others after a setback Identifies gaps in own skills and knowledge and makes plans on how to develop these. Takes time to achieve their development objectives. Listen to and acts on, feedback from colleagues on areas for personal development. People Management Ensure everyone in the team clearly understands their roles, responsibilities and business priorities. Gives honest, motivating and enthusiastic messages about priorities, objectives and expectations to get the best out of people. Understands how to develop the capability of the team and each individual in the team through the use personal development and training tools. Understands how to delegate tasks to others in the team. Knows and understands the disciplinary and grievance procedures. Unafraid of having difficult conversations. Qualifications: The role is subject to FCA accredited Training and Competence requirements. It is also a condition that the jobholder achieves and maintains the level of competence required as an ?Overseer? within the specified timescale. (currently CF1 & FA2 have to be undertaken and achieved within 2 years). CF1 desirable Knowledge: In-depth understanding of LGRRI products, services and operations. Understanding of the LGRRI strategy and how this will impact the service proposition. Understand the different customers of LGR, i.e. customers, intermediaries and internal customers and how their requirements differ. Understanding of work flow and work queue structure. Experience: Proven ability

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Cardiff (uk)

Found in Reed - business areas of New Business, Customer Service or Bereavements. Takes every opportunity to deliver These are great opportunities to join our growing team asaCustomer Service Specialist in our Retirements Business. We?re looking for people who are passionate to support our customers with their enquiries and requestsand in return for your dedication we?ll support you in developing your strengths and career aspirations. Company information We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that?s thanks to the talented and dedicated people who work with us. For us, ?socialresponsibility? is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you?ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals. Department information In L&G Retail Retirement (LGRR) our mission is to help as many customers as possible achieve financial security in retirement. Retirement is a sector that has seen huge changes in recent years due to Pension Freedoms and huge opportunities for growth with the rise of property wealth held by people aged 55 and above. Core, award-winning products include our pensions annuity, which offers customers a secure income that?s guaranteed for life, and our Lifetime Mortgage, which enables customers to supplement their income by releasing some of the equity locked up in their homes as tax-free cash. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age Job Duties Competent in back office systems and processes in one of the core business areas of New Business, Customer Service or Bereavements. Takes every opportunity to deliver an outstanding customer experience and ensures the outcome is correct for the customer and aligned to LGRRI Customer Services quality standards, regulatory requirements and L&G?s treating customers fairly policies. Obtainrelevant customer information through appropriate communication channels e.g. telephone, email, messaging, correspondence, on-line and IT systems. Through proactive and reactive contact, uses appropriate techniques to fully understand the customer?s wants and needs and verifies understanding with the customer. Uses in-depth knowledge of LGRRI products, services, processes and systems to deliver appropriate customer outcomes. Ensure all appropriate legislative, regulatory and internal process & procedure knowledge is fully understood and applied by self and the team. Identify, report and resolve any breaches in line with L&G policy. Follow procedures to ensure the correct DPA checks are undertaken to verify our customers? identity and protect their personal data. Working with Customer Advocates and Customer Service Leaders; identify processes or procedures that inhibit the delivery of successful outcomes and lead to delays in processing times. Maintain an up to date knowledge of complaints procedures, recognising when a customer is complaining and then manage complaint in line with FCA and L&Gs complaint process and procedures. When required, provide SME support for projects (system, process, regulatory) and deliver business implementation activities such as changes to process and call frameworks within LGRRI Customer Services, managing their impact on the customer and the end-to-end process. Accurately record information on LGRRI IT and workflow systems. Ensure that all learning and development is completed and recorded on the appropriate systems. Skills required Knowledge: Understanding of LGRRI products, services and operations. Understanding of the LGRRI strategy and how this will impact the service proposition. Understand the different customers of LGR, i.e. customers, intermediaries and internal customers and how their requirements differ. Understanding of work flow and work queue structure. Experience: Proven ability to prioritise and manage queries whilst giving due consideration to team performance and activities. Good commercial awareness. Excellent written and verbal communication skills. A high degree of energy, drive and enthusiasm. Evidence of continuous professional development Experience of contributing to cross-functional business teams is desirable Experience of building effective relationships in complex environments Good interpersonal skills with the ability to successfully engage and influence a broad range of individuals.

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Birmingham (uk)

Found in Reed - AIRFREIGHT EXPORT CUSTOMER SERVICES - FREIGHT FORWARDING Offering a salary of 22,000 to 26,000 AIRFREIGHT EXPORT CUSTOMER SERVICES - FREIGHT FORWARDING Offering a salary of 22,000 to 26,000 Basic - Depending on experience FREIGHT FORWARDING We are eager to recruit a hard working and experienced AIRFREIGHT EXPORT CUSTOMER SERVICES OPERATOR to join a busy and expanding Airfreight department for a well known Freight Forwarding organisation in the Birmingham area. The role of AIRFREIGHT EXPORT CUSTOMER SERVICES OPERATOR will be to handle Airfreight shipments, and managing customers and Key Account. Handling all aspects of AIRFREIGHT EXPORT customer service and interaction, taking enquiries and ,making bookings, liaising with Airlines, carriers, internal and external customers, overseas agents and offices etc, obtaining rates and preparing costing and keeping customers updated with relevant and accurate information relating to their Airfreight shipments at all times. The role requires an outgoing, confident and personable Airfreight Export Operator who is able to work well as part of a team and offer their own initiative, with excellent customer service and communication skills and a keen eye for detail.

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Norwich (uk)

Found in Reed - as having brilliant customer service, you?ll also need to be a team player, making sure that your store About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it?s our colleagues in store that brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you?ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what?s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you?ll need to: Greet each customer with a warm and friendly welcome Listen to and talk with customers to find out what their needs are Do your best to make sure the customer finds everything they want Be passionate and knowledgeable about our products and services Always be in store, on time, smartly dressed and ready to serve Always think 25 when serving age restricted products Work as part of a team to complete store duties What?s in it for you At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer: 10% Discount in One Stop & Tesco stores Discounted Tesco pharmacy services Discounted shopping website Free eye tests A great holiday package A commitment to your career development Community involvement and charity work Pension Scheme One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco. About us One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business. One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there?s sure to be a One Stop near where you live or work.

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London (uk)

Found in Reed - Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Ontrak Recruitment & Training are actively seeking committed and outgoing Customer Service Assistants to support our client across different locations. The role will be based at Elephant and Castle and will be on a shift basis with the earliest starting at 05:00 and the latest finishing at 00:00 and can include weekdays and weekends, so flexibility is required. Key responsibilities: Provide outstanding customer service to all rail passengers. Managing difficult situations Comply with all safety requirements as defined, ensuring your own personal safety and that of others at all times Being vigilant and visible to all customers and other members of staff Helping passengers with luggage and buggies (once the parent/carer has taken the child out of the buggy first) Assisting customers with the usage of lifts Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied Complying with station security including the HOT protocol Report irregularities, equipment failures or any incident affecting, or which may affect, the safety of the line or service to the customer Provide outstanding customer service: travel information, passenger assistance for purchasing tickets and updating information as and when required Making announcements on the hand held radio (if required) Carry out emergency procedures as locally specified on your induction Adhere to all policies, procedures, rules and regulations set out by the TOC (Train Operating Company) Ensure you keep up to date with all rules, notices and retail circulars and publications that may affect your working environment or product knowledge Ensuring the station is always well presented Working alone Are you the right candidate for the job? Are you over the age of 18 ? Do you have previous customer service experience? Good communication and presentation skills. Do you have the flexibility to work different shift times ? You must be available to start immediately as these are temporary positions. Please note you must be able to get to your location of work for a 06:00 start, the latest finish could be 23:30. Please note shifts can be either 8 or 12 hours.

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Leeds (uk)

Found in Reed - Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday Role: Customer Service Advisor Location: Leeds Salary: 8.72 Benefits Hours : 8:30am - 5:00pm Monday to Friday Do you love helping others? Are you looking for a new role in which you can really help those in need? Interested in working in a team environment delivering customer care and assisting with patient queries? BENEFITS Brand New Offices Contributory pension (discounted insurance Aviva*) Employee discount site Fantastic Training Working in a team environment 25% Discount on staff health and beauty purchases Social events throughout the year Park Life Membership (exclusive offers and discounts for The Springs, Leeds) Free onsite parking and refreshments Cycle to work scheme 25 days annual leave increasing with service, plus bank holidays. ROLE Providing great customer service to new and existing patients. Controlling, managing and ordering medication. Working across a number of platforms including calls, emails, social media and live chat. Prioritise tasks and multitask when needed Ability to hit KPI?s and targets Good computer and keyboard skills. THE PERSON At least one year?s experience in a call centre environment. At least one year?s experience with a customer service environment. Peoples person Highly motivated with the desire to succeed. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please click here: http://privacy/

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Nottingham (uk)

Found in Reed - Customer Service Associates to take ownership and responsibility for the queries received from our About Us Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role - 6 Month Fixed Term Contract We are looking for exceptional Customer Service Associates to take ownership and responsibility for the queries received from our customers relating to rent and housing matters. This is a challenging and rewarding role where you will get to make a real difference to our customers. This really isn?t a standard contact centre role. We only want the very best here at MTVH so be prepared to be tested on your communication abilities and your commitment to providing customer excellence. If you succeed at inspiring us with your application and at pre-screening we will invite you to a selection centre in our offices in Nottingham. This role will initially be based out of Nottingham but office base will move to Beeston late 2020. Please note that you may be asked to join a short waiting list pending your appointment. What you?ll need to succeed You will already be customer focused with a can-do attitude and a positive approach. You will have the ability to remain composed under pressure whilst demonstrating empathy to our diverse range of customers. A natural multi-tasker, you will operate in an organised and structured manner; be detail driven and capable of producing outstanding quality work at all times. These roles requires you to have exceptional listening and problem solving skills in order to resolve queries received at the first point of contact in a timely and positive manner. No two days are the same so you must enjoy working in a varied and busy environment. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What you need to do now If you?re interested in this role, take a look at the attached Job Description for more details and if it?s the ideal job for you, click ?apply now? to forward an up-to-date copy of your CV. Interview date W/C 15th June 2020 Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. What you?ll get in return You?ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

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Stoke-on-Trent (uk)

Found in Reed - An exciting opportunity has arisen for a Customer Service Team Leader to join a leading leisure An exciting opportunity has arisen for a Customer Service Team Leader to join a leading leisure and sport business, based in Stoke on Trent. Due to business growth, they are looking for a solution focused Customer Service Team Leader to take ownership over excellence in customer service. Client Details Our client, based in Stoke on Trent, is a leader within the Leisure and Sport industry. With an international customer base, they thrive on a can-do culture for their customers, creating great experiences. Description Duties of the role include: Lead and motivate team to deliver excellent customer service, in line with KPIs Support with the recruitment for the team Coach and mentor team to ensure best in class customer service Create a culture of team working Work closely with operational stakeholders to provide a voice for the customer Managing the day to day running of the team Profile The successful Customer Service Team Leader will be/have: team leader experience ability to motivate and engage ability to set goals and drive team forward great communication can-do attitude Job Offer The salary on offer is 24k - 27k per annum Great company benefits

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Leeds (uk)

Found in Reed - workplace to get to. Our client is looking for experienced customer service professionals who have NRG are thrilled to be supporting a brilliant client located on the outskirts of Leeds City Centre. Our client is looking for Financial Care Advisors to join them by mid-June on a temporary basis until March 2021. The site is located close to main public transport links, making it a very accessible workplace to get to. Our client is looking for experienced customer service professionals who have experience of working within a contact centre environment. Experience of working within banking/financial services would be a benefit for this role. Day to day you?ll be: Contacting our customers to discuss their financial situation. Providing an excellent customer experience; whilst ensuring we achieve a sustainable and affordable solution for the customer. Providing help, guidance and support to customers both in or approaching financial difficulty and potential victims of Fraud or Scams. Where necessary working to defined processes managing cases through the courts to recover monies owed. Supporting customers who require additional support through their most difficult times, e.g. advising the loss of a loved one, experiencing health issues, undergoing other life changing events. Working as part of a large and diverse team in a modern and comfortable office where everyone works together to achieve an excellent customer experience. Being flexible in your approach and willing to get involved in other areas of the department where the customer needs us. Skills: We?d love you to bring: Excellent communication and listening skills with the ability to empathise and deliver a heartfelt service. The ability to be insatiably curious, asking questions and negotiating to deliver the best solution. Flexible working to suit customer needs and business demands. Previous face to face or telephone based customer experience. A caring, positive attitude with a genuine desire to exceed our customers? expectations.

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Manchester (uk)

Found in Reed - Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic Job Title: Customer Service Advisor Job Location: Manchester City Centre Job Salary: 20,000 basic salary rising after 6 months We want great people to come and work for us and in return we will teach you everything you need to know and guide you through your career, offering lots of incentives and genuine progression opportunities.. Whilst a lot of businesses are unfortunately experiencing a slow down due to the current situation with regards Covid 19 we are still busy and looking to grow our Customer Service team in Manchester! The start date will be in June - This may initially be homeworking (Just until we are all able to work from our office in Manchester City Centre) Working for us as a Customer Service Advisor you will receive: * 20,000 basic salary, rising after 6 months * 25 days holiday PLUS bank holidays * Fantastic offices in Manchester City Centre * Pension * Annual Bonus We have ambitious plans for 2020 and beyond so we want great people to come and work for us!! As a Customer Service Advisor you will be the face of our brand, so we are looking for people who are passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator and enjoy being challenged! You don?t want to miss out on this opportunity - APPLY NOW for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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Nottingham (uk)

Found in Reed - Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 Customer Service Advisor Up to 18,500 per annum Closing Date for this application is 11/03/2020 If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment. Location: Shirebrook, Mansfield, NG20 You would be required to work full-time (40 hours per week) 9am-6pm shifts over 5 days out of 7 with a team rota for cover to 8pm. Do you have a passion for Customer Service? Enjoy working in a fast paced environment where no two days are the same? Then why not join one of the fastest growing retail companies in the country! As we continue to grow both in-store and online we recognise the need to recruit the best as our customers deserve the best possible customer service and customer experience. As a result of this rapid growth, we are currently looking for Customer Service Advisors to join our fantastic team here at our modern head office in Shirebrook, Mansfield. Reporting to the Team Leader you will be the first contact our customers have with Sports Direct. Role Purpose To manage customer contacts through various channels (Telephony, Web Chat, Social Media) on behalf of Sports Direct. You will work both independently and as part of a team, liaising with other parties such as stores, couriers and the distribution warehouse to ensure that the customers? experience with Sports Direct is the best that it can be. Key Responsibilities: * Provide excellent and personable Customer Service to Sports Direct customers through all available channels * Work with the highest standard of verbal and written communication and utilise an agile and nimble approach to each customer?s needs. * Log, record and resolve customer contacts and issues in an efficient and professional manner across all functions within Sports Direct. Take ownership of customer contacts and complaints and liaise with various departments, creating rapport with Store management and other Sports Direct functions to reach best resolutions and through that actively promote best practice. * Take action on customer feedback to recover potentially lost customers and/or resolve concerns. Essential Skills/Experience : * Excellent written, verbal and presentation skills * Committed to the delivery of an exceptional level of customer service * Excellent PC literacy and a working knowledge of Microsoft packages * Ability to work well under pressure and multi task * Ability to pay close attention to detail and not scared to challenge the norm and think outside the box * Natural ability to work independently within an established team * Show respect to others in a positive manner and build strong working relationships * Strong team player and role model, capable of gaining trust from your team and peers * Enthusiastic, positive, resourceful and resilient. In return for joining us at Sports Direct, you will receive a competitive salary, staff benefits (including staff discount), ongoing training, coaching and support with many opportunities to progress within the company as we continue to expand. If you believe you meet the above criteria and feel that this could be the role for you then what are you waiting for? *******APPLY NOW!******* Customer Service Advisor Facebook Twitter LinkedIn Instagram $(document).ready(function() { var link = $(?.apply-link?).attr(?href?); $(?.jd-apply a?).attr(?href?, link) var headline = $(".jd-footer-headline").text().split(/ /); $(".jd-footer-headline").html( headline.slice(0, Math.floor(headline.length / 2)).join(" ") " " headline.slice(Math.floor(headline.length / 2)).join(" ") ); });

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Cambridge, ENG (uk)

CV- Library

Found in ZipRecruiter - Italian & Spanish Speaking Customer Service Representative Location: Cambridge (Possible relocation package) £22,000 per annum Client Profile: Origin Multilingual is proud to announce, we are ...

Jobs Italian & Spanish Customer Service Rep £22k - Cambridge »
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Cheshire, ENG (uk)

CV- Library

Found in ZipRecruiter - Our client a leading Renewable Energy company are currently recruiting for Customer Service Representative on contract basis based in Prenton, Birkenhead. The client is looking for someone who can be ...

Jobs Customer Service Representative »
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Bangor, WLS (uk)

Natwest

Found in ZipRecruiter - Join us as a Customer Service Representative * You'll be the first point of support for our personal banking customers in one of our telephony banking teams * We'll look to you to deliver excellent ...

Jobs Customer Service Representative »
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Belfast, NIR (uk)

TTEC (UK) SOLUTIONS LIMITED

Found in ZipRecruiter - We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative-German - Englishwith TTEC inBelfast UK ...

Jobs Bilingual Customer Service Representative - German-English »
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Belfast, NIR (uk)

TTEC (UK) SOLUTIONS LIMITED

Found in ZipRecruiter - ... as a Customer Service Representative with TTEC in Belfast UK About TTEC We help global brands provide a great experience to their customers build customer loyalty and grow their business We were ...

Jobs Customer Service Representative - German Speaker »
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CO4, ENG (uk)

RecruitmentRevolution.com Ltd

Found in ZipRecruiter - ... Representative, Online Chat Agent, Customer Experience Representative, eCom Customer Service. Interested? Apply here for a fast-track path to the hiring manager Application notice... We take your ...

Jobs Customer Service Agent - Italian Speaker »
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The previous job ads are the result from searching for:

Jobs Customer Service Representative

  Evaluation : 3.0 out of 5
based on 15 interactions.

TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We?re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full-time regular work. Interested? Apply online only to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it?s more relevant than ever before in today?s environment. We know we?re stronger together, working towards a purpose that matters. As TTEC at home team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table? along with the following: Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you?ll appreciate the quiet) The personal equipment you?ll need to work from home with TTEC may vary by...


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